Executive 1 - Customer Experience (VKYC) Navi Technologies

0.0 years

2 - 2 Lacs

bengaluru

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Executive 1 - Customer Experience (VKYC) Location: Bangalore About the Team The Customer Experience team at Navi is at the forefront of delivering a seamless, high-quality support experience across all our products. From handling video KYC (vKYC) to resolving customer grievances and escalations, the team manages every interaction with empathy and efficiency. Using channels like chat, calls, and email, we aim for rapid resolution, high CSAT scores, and continuous process improvement leveraging automation and data insights to scale service quality as we grow. About the Role As a VKYC Executive, you will be the first point of contact in the customer verification process. Your role is to conduct...

Posted 1 week ago

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Sales Intern Univo Edtech

0.0 - 1.0 years

0 Lacs

noida

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About the Role: Guide students on UG & PG courses Handle leads via calls & online chat Maintain records & handle queries Collect feedback & convert leads Skills Required: Strong communication & presentation Customer-focused & goal-driven Work independently & as a team Good administration & observation Preferred candidate profile

Posted 2 months ago

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