18 0365 Jobs

Warm Greetings from Rivera Manpower Services, Hiring: Technical Support Associate Microsoft Products Location: Bangalore Shift: US Shifts (Night) CTC: As per industry standards Experience: Minimum 2 years in technical support (voice) Joining: Immediate Joiners Only Eligibility: Graduate / Undergraduate with 2+ years of technical support voice process experience Strong command of English communication skills Excellent troubleshooting skills in Microsoft products (Windows OS, MS Office, Outlook, O365, etc.) Roles & Responsibilities: Provide voice-based technical support to global customers using Microsoft products Troubleshoot issues related to: Windows OS Office 365 / Outlook Drivers, printers, hardware peripherals System performance and connectivity Guide customers step-by-step to resolve technical issues Maintain AHT , First Call Resolution , and CSAT targets Document all interactions accurately in ticketing systems Escalate complex issues to higher-level support if required Call and Book Your Interview Slots: / 7829336202 / 7829336034 /8884777961

Min 2 Yr Exp Into Technical Support International Voice Required Skill- Active Directory/Troubleshooting/O365/VPN Any Graduate CTC - Up to 6 LPA+ Variables 24*7 US Shift 2 Way Cab 5 Days Working Location-E-City, Bangalore Contact- 8769866443( Neha )

Job Summary : As an Enterprise Technical Support Engineer, you will play a crucial role in ensuring the smooth operation of our customer IT infrastructure. Your responsibilities will include troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. You will act as the first point of contact for IT related issues and work closely with other IT professionals to deliver high-quality support services. Additionally, you will support IT systems in our production line environments, ensuring minimal downtime and efficient operations. Key Skills : • M365 Suite Administration • Entra ID • Windows Administration • Intune (MDM, Autopilot, MAM) • Networking • Active Directory • Printer Management • Incident Management • Application Support • Hardware Support Key Responsibilities : • Technical Support : Provide on-site technical support for hardware, software, and networking issues. Respond to IT support requests and resolve technical problems promptly. • System Maintenance : Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripheral devices. • Troubleshooting : Diagnose and resolve hardware and software faults. Perform regular system checks and maintenance to ensure optimal performance. • User Support : Assist users with IT-related queries and provide training on new systems and technologies. Ensure a high level of customer satisfaction through effective communication and problem-solving . • Security & Compliance : Basic understanding of security policies to protect IT systems from threats. Ensure compliance with industry regulations and organizational policies, including Cyber Security and Anti-Virus measures. • Documentation : Maintain accurate records of IT support activities, including incident reports, service requests, and system configurations. Prepare technical documentation and user manuals as needed, Write Help Desk articles and "How To" guides for end users. • Collaboration : Work closely with other IT team members to coordinate support efforts and share knowledge. Participate in IT projects and initiatives to improve overall IT service delivery. • Continuous Improvement : Stay updated with the latest IT trends and technologies. Recommend and implement improvements to enhance IT support services. • Wi-Fi and LAN Troubleshooting: Address connectivity issues for both Wi-Fi and Local Area Networks (LAN) to ensure stable, secure, and reliable network access. • Microsoft Application Troubleshooting: Provide support for Microsoft applications, including Office 365, ensuring smooth operations and resolving any application-related issues. JD ETS L1/L2 Proprietary of Surya Technologies, Inc. Qualifications: • Experience : Proven experience in providing on-site IT support or a similar role. Minimum of 3+ years of relevant experience required. • Technical Skills: Strong knowledge of computer hardware, software, and networking. Proficiency in troubleshooting and resolving technical issues. • Communication Skills : Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users. • Problem - Solving : Strong analytical and problem-solving skills. Ability to work independently and as part of a team. • Education : Bachelors degree in information technology, Computer Science, or a related field (or equivalent experience). Preferred Skills : • Certifications : Great to have any of the certifications(MS-900,AZ-900,MS-102,AZ-104,ITIL) • Customer Service : Strong customer service orientation with a focus on delivering high-quality support. • Adaptability : Ability to adapt to new technologies and work in a fast-paced environment. Benefits: • Transport and Meal Allowance : Allowance as per company policy. • Additional Perks : Opportunities for professional growth, skill development, and mentoring within asupportive and dynamic team.

Hiring Senior Technical Support Associate (Semi Voice Process) Location: Bangalore CTC: Up to 6 LPA Call & Book Your Interview Slot: 7829336034 / 7829336202 / 8884777961 Eligibility Criteria: Graduate or Undergraduate Minimum 1 year experience in technical support (semi voice) Excellent communication skills (written & verbal) Immediate joiners only Willing to work in US shifts Technical Skill Requirements: Strong troubleshooting skills In-depth knowledge of Microsoft products (O365, Outlook, Windows OS) Experience in hardware troubleshooting Familiarity with ticketing systems and remote desktop tools is a plus Roles & Responsibilities: Handle customer queries via email, chat, and occasional calls Provide technical support and issue resolution for Microsoft products Troubleshoot hardware, software, and connectivity issues Document issues accurately and escalate where necessary Maintain SLA, AHT, and CSAT metrics as per process standards Join a leading global tech support team and grow your career with world-class exposure. Warm greetings from Rivera Manpower Services

Role & responsibilities Role : Exchange Online On-Premise Experience: 5-8 Years Location: Bangalore Notice Period: Immediate to 15 Days Job Description: Responsibilities: Lead the architecture and deployment of Exchange Server solutions, including on-premises and hybrid configurations, ensuring seamless integration with existing systems. Manage and optimize Exchange Online environments, including mailbox migrations and configurations to enhance user experience. Experience with public folder migration and server upgrades. Implement and enforce security policies, including configuring role-based access control (RBAC) and ensuring compliance with industry standards. Monitor system performance, troubleshoot issues, and conduct root cause analysis to prevent future occurrences. Collaborate with cross-functional teams to support projects that require Exchange expertise, providing technical guidance and best practices. Mentor junior administrators and provide training on Exchange management and troubleshooting procedures. Required Skills 5+ years of experience in managing Microsoft Exchange environments, with a strong focus on Exchange 2016 and Exchange Online. Hands-on experience with PowerShell scripting for automation of administrative tasks. Proven track record of successfully leading migration projects from on-premises Exchange to Exchange Online. Preferred: Experience with Microsoft 365 services beyond Exchange, such as SharePoint and Teams. Relevant Microsoft certifications (e.g., MCSE: Productivity, Microsoft 365 Certified: Enterprise Administrator Expert). Familiarity with hybrid cloud architectures and integration with Azure services. Technical Skills and Relevant Technologies Expertise in Microsoft Exchange Server administration, configuration, and troubleshooting. Deep understanding of Active Directory, DNS, and network protocols relevant to Exchange. Experience with backup and recovery solutions specific to Exchange environments.

Warm Greetings from Rivera Manpower Services, Hiring Now: Technical Support Associate Microsoft Process Work Mode: Work from Office Shift: US Rotational Shifts Joiners: Immediate Joiners Preferred Job Description: We are hiring Technical Support Associates for a leading Microsoft Voice Support process . The role involves assisting international customers with troubleshooting issues related to Microsoft products, including O365 and related services. Eligibility Criteria: Minimum 1 year of experience in technical voice support (OR) Customer support experience with strong technical troubleshooting skills Excellent verbal communication skills Strong knowledge of Microsoft tools/products , especially Office 365 Willingness to work in US rotational shifts Immediate joiners only Key Responsibilities: Handle inbound technical support calls from international customers Troubleshoot and resolve issues related to Microsoft Office 365, Outlook, Teams, Windows OS , etc. Guide customers step-by-step through technical fixes Document all interactions in the CRM system Escalate unresolved issues to appropriate teams following standard procedures Maintain high customer satisfaction and follow quality standards Call and Book Your Interview Slot Now! Contact: 7829336202 / 7829336034 / 9380300644

Expertise in managing Office 365 environments, including mailing and collaboration tools.Proficiency in Active Directory, Group Policy creation, and ADFS configuration & endpoint backup solutions, OS updates, and software deployment infrastructure.

L3 SCCM, Intune ; Imaging: • Knowledge and minimum 6+ years experience in End User Computing Domain and Technologies including SCCM Infrastructure Management across various versions (v16xx; 17xx, 18xx). • Able to Architect, Design and Implement complex solutions for SCCM Infrastructure (incl. Migrations, Green field, Configurations and Troubleshoot Sites, Roles, Client Policies and Components (including WSUS, SQL, etc). • Strong knowledge in Win 7 / Win 8 / windows 10 Operating Systems • Able to Design and Define Processes for SCCM and Imaging - Service lines and Functions. • Strong knowledge in Windows 10 migration, user data migration and related technologies • Strong knowledge in Windows 10 SOE and various methods of building and managing the SOE • Strong knowledge in tools viz. MDT, SCCM, imageX, DISM, Altiris, etc. • Strong knowledge in image build and test, troubleshooting skills, image modifications (driver / file injection etc.) • Strong knowledge in task sequence creation and customization • Strong knowledge in deployment tools viz. SCCM, MDT, Altiris etc. • Expertise on Onedrive and Office 365 • Strong knowledge of Active Directory and Windows Servers • Good understanding of networking concepts • Good understanding of GPOs • Good knowledge in VB scripting or PowerShell scripting • Good documentation skills to Create image design documentations, test cases, custom scripts required to build the SOE • Good to have Azure, Autopilot, Intune knowledge. • Have understanding / working knowledge on Technologies like Office 365, Intune, Azure, Application Packaging, and Virtualization technologies. • Flexible with Shifts (open for 24*7 support)

Job Summary : As an Enterprise Technical Support Engineer, you will play a crucial role in ensuring the smooth operation of our customer IT infrastructure. Your responsibilities will include troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. You will act as the first point of contact for IT related issues and work closely with other IT professionals to deliver high-quality support services. Additionally, you will support IT systems in our production line environments, ensuring minimal downtime and efficient operations. Key Skills : • M365 Suite Administration • Entra ID • Windows Administration • Intune (MDM, Autopilot, MAM) • Networking • Active Directory • Printer Management • Incident Management • Application Support • Hardware Support Key Responsibilities : • Technical Support : Provide on-site technical support for hardware, software, and networking issues. Respond to IT support requests and resolve technical problems promptly. • System Maintenance : Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripheral devices. • Troubleshooting : Diagnose and resolve hardware and software faults. Perform regular system checks and maintenance to ensure optimal performance. • User Support : Assist users with IT-related queries and provide training on new systems and technologies. Ensure a high level of customer satisfaction through effective communication and problem-solving . • Security & Compliance : Basic understanding of security policies to protect IT systems from threats. Ensure compliance with industry regulations and organizational policies, including Cyber Security and Anti-Virus measures. • Documentation : Maintain accurate records of IT support activities, including incident reports, service requests, and system configurations. Prepare technical documentation and user manuals as needed, Write Help Desk articles and "How To" guides for end users. • Collaboration : Work closely with other IT team members to coordinate support efforts and share knowledge. Participate in IT projects and initiatives to improve overall IT service delivery. • Continuous Improvement : Stay updated with the latest IT trends and technologies. Recommend and implement improvements to enhance IT support services. • Wi-Fi and LAN Troubleshooting: Address connectivity issues for both Wi-Fi and Local Area Networks (LAN) to ensure stable, secure, and reliable network access. • Microsoft Application Troubleshooting: Provide support for Microsoft applications, including Office 365, ensuring smooth operations and resolving any application-related issues. JD ETS L1/L2 Proprietary of Surya Technologies, Inc. Qualifications: • Experience : Proven experience in providing on-site IT support or a similar role. Minimum of 3+ years of relevant experience required. • Technical Skills: Strong knowledge of computer hardware, software, and networking. Proficiency in troubleshooting and resolving technical issues. • Communication Skills : Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users. • Problem - Solving : Strong analytical and problem-solving skills. Ability to work independently and as part of a team. • Education : Bachelors degree in information technology, Computer Science, or a related field (or equivalent experience). Preferred Skills : • Certifications : Great to have any of the certifications(MS-900,AZ-900,MS-102,AZ-104,ITIL) • Customer Service : Strong customer service orientation with a focus on delivering high-quality support. • Adaptability : Ability to adapt to new technologies and work in a fast-paced environment. Benefits: • Transport and Meal Allowance : Allowance as per company policy. • Additional Perks : Opportunities for professional growth, skill development, and mentoring within asupportive and dynamic team.

Are you solving L1 issues independently? Confident with AD, DHCP, IP configs & more? We want YOU! Role: Tech Support Location: Gurgaon Eligibility: UG/Grad with 1+ year Tech Support Experience Salary: Up to 6 LPA Contact Shrutii 9958371382 Required Candidate profile Face queries head-on. No L2 escalations. Active Directory Tree & Forest, IP Addressing Windows Networking Safe Mode, NTFS vs FAT DHCP & DORA Static vs Dynamic IP AD Installation, Password Resetting

Looking for immediate joiners, Cloud Support Engineer in Gurugram (Cloud Experience mandatory) -US Voice process. - Any graduate with minimum 12 months Cloud experience mandatory. (Preferrable Intune, AZURE, 0365, AWS). - Certification Requirements - Must have either 2 certificate or complete 2 certificate during training period, its mandatory (Certification - Microsoft 365, Microsoft Azure, Dynamics 365, MCSE/MCITP and ITIL). - Rotational shift. - upto 7 LPA. - Excellent English Communication mandate. Interested, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Role & responsibilities Role: MicroSoft Teams Experience: 3- 5 Years Location: Hyderabad Notice Period: Immediate - 15Days Required to work in majorly US shifts(6.30 pm to 6.30 am IST) 1) Must have Office 365 Knowledge. 2) Must have knowledge of Team Administration. 3) Hands-On expertise with Microsoft Teams 4) Troubleshooting(L2 & L3) experience with Teams Sign in issues, Calling issues and licensing issues. PSTN Calling , Direct routing , Call quality Dashboard 5) Must have knowledge about Active Directory 6) Optional knowledge about Skype for Business Hybrid. 7) Basic knowledge about SharePoint Online, Skype for Business and Teams will be of added advantage. 8) Basic knowledge about Skype for Business Server 2013 and 2016. 9) Knowledge about Server Roles. 10) Basic knowledge about Azure and Multi Factor Authentication. 11) Must have Good Verbal and written communications skills. 12) Must have very strong troubleshooting/Problem solving skills

Looking for immediate joiners, Cloud Support Engineer//B2B// Gurugram. Preferred candidate profile: - Excellent English communications mandate. -Any Graduate with minimum 12 months Cloud experience mandatory, (preferable Intune, AZURE, 0365, AWS) -Certifications requirements: Candidate must have either 2 certificates or complete either2 certificate during training period, its mandatory (Certification - Microsoft Azure, Microsoft 365, Dynamics 365, MCSE/MCITP and ITIL) - 24*7 shift - Salary upto 7 LPA Interested, call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

HIRING FOR TECHNICAL SUPPORT Min 1yrs exp Loc: - Gurgram CTC UPTO:-7-8LPA SKILLS:- DNS, DHCP, Troubleshooting, ticketing-tools 5 days working Rotational shift **immediate joiners** For more details shwetaarora@imaginators.co 9999309521-Shweta

HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots chethana :7829336034 / Deepa : 9380300644 / Sheez :7829336202 / 9986267393 We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Regards, Chethana :7829336034

HI Warm Greetings, Technical Support Officer (Voice Support) Responsibilities: Handle inbound technical support queries via phone. Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.). Provide timely and accurate solutions while maintaining high customer satisfaction. Escalate complex issues to higher-level support when necessary. Document all interactions and solutions provided. Requirements: Minimum 1 year of experience in a technical voice support role. Strong troubleshooting experience in Microsoft Office 365 products . Excellent spoken and written communication skills. Strong interpersonal skills and customer-handling ability. Willing to work in night/US shifts . Must be an immediate joiner or have a maximum of 30 days' notice . Call/WhatsApp to Book Your Interview Slot: 7829336034 / 9986267393 /7829336202 /9380300644 Dont miss this chance to work with a dynamic team and build your career in global technical support!

TEAM LEAD NOTICE - Immediate to 30 Days EXP- 4 YRS CTC- 9 LPA SHIFT- Night Shift (US) Technical support with International Voice process experience Excellent Communications ITIL experience/ Certification (Pref) ishika@genesishrs.com 7742324144

HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots chethana :7829336034 / Deepa : 9380300644 / Sheez :7829336202 / We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Regards, Sheez :7829336202