Zozo Wedstory

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Assistant. As a key member of our customer service team, you will be responsible for handling customer queries, providing support, and building strong relationships with our customers. Responsibilities: - Handle customer queries and provide timely support via phone, email, and chat - Manage customer data and ensure customer satisfaction - Build strong relationships with customers through excellent communication and interpersonal skills - Collaborate with internal teams to resolve customer issues and improve overall customer experience Requirements: - Good communication and interpersonal skills - Customer service experience (preferably in a similar industry) - Ability to work in a fast-paced environment and prioritize tasks effectively - Strong problem-solving and analytical skills - Proficiency in CRM software and Microsoft Office What We Offer: - Competitive salary and benefits package - Opportunity to work with a dynamic and growing company - Collaborative and supportive team environment - Professional development and growth opportunities