ZORKO Limited

Role Description This is a full-time on-site role for a Customer Service Representative located in Surat. As a Customer Service Representative at ZORKO Limited, you will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include answering customer calls, troubleshooting issues, providing product information, and maintaining records of customer interactions and transactions. Qualifications Customer Service, Customer Support, Customer Satisfaction skills Experience in enhancing Customer Experience Strong verbal and written communication skills Problem-solving and multitasking abilities Ability to work independently and collaboratively in a team environment Previous experience in a customer service role is preferred