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Customer Success Executive Quest Tirvu

0.0 years

0 Lacs

devakottai, tamil nadu

Remote

Job Description This is a remote position. https://zrec.in/w1xFosource=CareerSite 1. Customer Onboarding & Implementation Lead technical onboarding sessions and guide customers through setup, configuration, and integration processes. Translate client business requirements into actionable implementation steps and conducting Product Demo. Ensure a smooth go-live by validating data, configurations, and performance expectations. 2. Technical Support & Troubleshooting Serve as the primary technical contact for assigned customers, diagnosing and resolving issues on time. Escalate complex problems to engineering while maintaining ownership of communication. Document troubleshooting steps and provid...

Posted 1 day ago

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