Job Description – Customer Service Executive / Sr. Customer Executive Company: Ezcare (An Essel Group Company) Location: Film City, Noida Sector 16 Department: Customer Support / Service Role Overview: We are looking for a Customer Care executive to ensure smooth customer interactions across calls, chat, and email queries . The ideal candidate should have experience in call scripting and customer engagement . Prior experience in a wellness company will be an added advantage. Key Responsibilities: Call Centre Management Supervise and guide junior call centre executives to maintain service quality. Ensure adherence to call scripts and standard operating procedures (SOPs) . Monitor calls and provide feedback and training to improve performance. Customer Query Resolution Handle chat and email queries efficiently to ensure customer satisfaction. Resolve escalated customer concerns in a professional and timely manner . Work closely with internal teams to address customer feedback and improve services. Chatbot & Automation Management Monitor and optimize chatbot responses to enhance customer interactions. Analyze chatbot data to identify areas for improvement in automation and response accuracy. Reporting & Process Improvement Track customer interactions and generate performance reports . Suggest and implement enhancements to call scripts, chat flows, and response guidelines . Key Requirements: ✅ Experience: Any Graduation / Intern Experience / Or Women willing to start a career ✅ Education: Bachelor’s degree in Business, Communication, or a related field . ✅ Skills: Strong verbal and written communication skills . Proficiency in handling chat, email queries, and call centre software . Why Join Us? Work with a growing wellness and healthcare brand. Competitive salary and career growth prospects . Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Fixed shift Morning shift Application Question(s): Are you comfortable for 6 days working? Education: Diploma (Preferred) Language: Hindi/English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person

Job Title: Junior Content Producer Location: Noida Company: Zingool Technologies Pvt. Ltd. (An Essel Group Company) Job Description: We are looking for a Junior Content Producer who is creative, dynamic, and passionate about content creation. The ideal candidate should have the ability to conceptualize, script, and shoot content with a strong understanding of modern storytelling and visual appeal. Key Responsibilities: Generate creative content ideas for ad shoots on various topics. Plan and shoot videos using mobile devices while understanding professional video standards. Create and adapt content tailored to the character and purpose of each video. Direct and bring out the best performances from featured characters. Manage secondary tasks independently, including coordination, planning, and logistics. Travel as needed for shoots — both within the city and outstation. Conceptualize shoots and communicate vision clearly to the team for effective execution and editing. Perform basic video editing on mobile or social media platforms to deliver final content. Collaborate with creative and marketing teams for cohesive campaigns. Requirements: Strong creative thinking and storytelling ability. Basic video editing and mobile shooting skills. Self-starter, energetic, and innovative mindset. Willingness to travel and work flexible hours as needed. Hardworking and dedicated with the ability to manage multiple tasks independently. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Fixed shift Morning shift Supplemental Pay: Performance bonus Shift allowance Yearly bonus Experience: Content creation: 2 years (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Willingness to travel: 50% (Required) Work Location: In person

Job Title: SEO Lead Location: Noida – Head Office Department: Digital Marketing Reports To: Head of Marketing Role Overview: Lead SEO strategy and execution across Ezmall.com (Marketplace), Ezcarestore.com (Direct Selling), and Healwellnessclinic.com (health & wellness) to boost organic growth, SERP visibility, and traffic performance. Key Responsibilities:  Own and implement the full SEO roadmap – on-page, off-page & technical.  Optimize product, blog & service pages for high-ranking keywords.  Lead audits, site health improvements, and Core Web Vitals.  Manage backlink strategy, content SEO alignment & internal linking.  Track performance using GA4, GSC, SEMrush/Ahrefs. Requirements:  3–5 years of proven SEO experience (ecommerce or healthcare preferred).  Hands-on with SEO tools, HTML/CSS basics.  Strong analytical & leadership skills. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Fixed shift Morning shift Experience: SEO tools: 3 years (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person

Content Writing Internship Zingool Technologies Private Limited Brands : ezmall.com || ezcarestore.com || healwellnessclinic.com Start Date Immediately Duration 6 Months Stipend ₹ 10,000 /month APPLY BY 30 June' 25 About the internship Are you a social media savvy individual with a passion for marketing and creativity? Zingool is seeking a dynamic Social Media Marketing intern to join our team! As an intern, you will have the opportunity to showcase your skills and gain hands-on experience in the world of digital marketing. Key responsibilities: 1. Create engaging content for our social media platforms, including Instagram and Facebook 2. Develop and implement social media marketing campaigns to increase brand awareness and drive online traffic 3. Monitor and analyze social media metrics to track the success of campaigns and make data-driven decisions 4. Collaborate with the marketing team to brainstorm and execute innovative ideas for social media content 5. Assist in managing social media partnerships and influencer collaborations 6. Utilize your creative writing skills to craft compelling captions and posts that resonate with our target audience 7. Maintain a consistent brand voice and aesthetic across all social media channels If you are a motivated self-starter with a strong understanding of social media marketing and a knack for storytelling, we want to hear from you! Join us at Zingool and take your marketing skills to the next level. Apply now! Skill(s) required : Creative Writing,English Proficiency (Written),Facebook Marketing,Instagram Marketing,Social Media Marketing,Earn certifications in these skills. Learn Social Media MarketingLearn Facebook MarketingLearn Creative WritingLearn Business Communication Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. are available for duration of 6 months 3. are from or open to relocate to Delhi, Greater Noida, Noida and neighboring cities 4. have relevant skills and interests Perks Certificate Letter of recommendation 5 days a week Number of openings 2 About EZMall EZ Mall is an ideal platform to market your brand and increase sales revenue. EZ Mall has been at the forefront of helping brands build their presence across India due to its strong reach, advanced infrastructure, and comprehensive solutions. EZ Mall has reached over 100 million customers in India, providing a significant opportunity to connect with a large and diverse audience. This wide customer base increases the potential for brand exposure, customer engagement, and ultimately, sales growth. EZ Mall's D2C business vertical enables manufacturers to establish their own direct-to-consumer (D2C) brands without the complexities typically associated with it. This democratization of the D2C landscape provides a streamlined and efficient pathway for manufacturers to launch and scale their brands. EZ Mall offers comprehensive end-to-end solutions that cover various aspects of brand development and growth. Job Type: Internship Contract length: 6 months Pay: ₹8,086.00 - ₹10,419.18 per month Schedule: Fixed shift Monday to Friday Morning shift Supplemental Pay: Performance bonus Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person