We are looking for A Senior Executive - E/BL Pre-Sales Specialist that will handle the following : Approach e/BL shippers and discuss with them potential consignees Approach agreed consignees and discuss with them the ZIM e/BL solution Approach e/BL shippers and discuss with them potential consignees Approach agreed consignees and discuss with them the ZIM e/BL solution On-board consignees by way of explaining the benefits, support their registration and the basic installations as required. Make sure all parties V-Cards are updated/exchanged between all relevant parties Work with the customers on applying the e/BL to all possible routes On-board consignees by way of support to their registration and activation processes and the basic installations as required. Make sure all parties V-Cards are updated Update ZIM IT and Customer services on new onboardings Provide support where needed to the customer Escalate to ZIM and WAVE where neede
We are looking for an Key Accounts Manager that will handle the following : Managing KEY Customer activity for Pan India customer covering IFF and Global accounts . review monthly performance of each KA , meet follow up on volume improvement with customer / Trade and Global SA team . Weekly review / CRM updates/ assigning target in discussion with KA . Coordination with trade for allocation on all vessels. Explore new business opportunities with IFF / KA Meeting SA/ IFF for F2F meeting / monthly and quarterly reviews . Filing / rating of KA , internal queries resolution with Trade / BU or SA Global team Resolving external or internal dispute in an unbiased manner. Generation of export lead from the other end. Setting the KPI and overlooking if the same is adhered. Ensuring that the accurate projections for each KA ( SA ) as per the contract commitments are provided to CF team . Promoting / Selling value added service to the customer. Timely update and address to all concerns of KA/ SA You will need to have : Should be having following degree Graduate /Post Graduate/MBA Minimum 6 years experience. Good knowledge of Market Good in soft & communication Skills.