Zillion Dreams (opc)

Job Description for: Store Manager Location: Sector 57, Gurgaon Objectives of the Role: Oversee the store operations and ensure a smooth flow Responsibilities: Hiring, training and managing store & restaurant staff, setting work schedules, delegation of tasks and providing performance feedback Ensuring excellent customer service, handling customer complaints and ensuring a high-quality customer experience. Championing in maintaining high standards of hygiene, safety and security protocols. Achievement of sales targets, daily reporting of sales and analysing sales data Preparing basic financial reports, managing budgets and controlling costs Developing and implementing in-store promotions, merchandizing and other marketing activities. Understand customers needs and opportunities for strategic and tactical revenue expansion, Skills: Excellent verbal and written communication skills in English language. Well verse in MS Excel, MS Word and MS Power point. Ability to lead, motivate and align teams. Customer Centricity Ability to win Customers Professional Qualifications: Graduation or Post Graduation in Hotel Management or Retail Management. Professional Experience: Minimum 3 years