Zesto Hospitality Private Limited

Key Responsibilities Greet customers warmly and guide them through the menu. Explain product features, promotions, and recommendations based on customer preferences. Upsell combo offers, new launches, or high-margin items to drive revenue. Manage POS billing, handle cash and digital payments accurately. Maintain store cleanliness and hygiene standards at the counter and seating areas. Coordinate with kitchen staff for timely order preparation and delivery. Handle customer complaints gracefully and escalate to the store manager when required. Assist in stocking and organizing front-of-house items like takeaway cups, packaging, etc. Support team in peak hours with multitasking and positive energy. Collect and record customer feedback. Skills and QualificationsMinimum 12th pass; diploma or degree preferred. Prior experience in QSR, retail, or hospitality is a plus. Strong communication skills in Hindi and basic English. Friendly, energetic, and well-groomed. Sales-driven with a passion for chai and customer service. Ability to work in shifts, weekends, and under pressure. BenefitsFixed Salary + Incentives on Sales Targets Staff Tea + Meal Allowance Uniform and Training Provided Opportunities for Growth and Promotions