1 Zendesk Management Jobs

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BOS Analyst I Advarra

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an integral part of Advarra, you will play a crucial role in managing Zendesk operations efficiently and ensuring seamless customer experience through timely ticket generation and expert level understanding of Zendesk products. Your responsibilities will include: - Maintaining an expert level understanding of Zendesk products such as Support, Explore, Guide, and other marketplace apps to cater to business needs effectively. - Documenting processes, creating data flow diagrams, and process flow diagrams to enhance system understanding and facilitate smoother operations. - Implementing and supporting new system rollouts, conducting necessary maintenance and upgrades, and providing recommend...

Posted 2 weeks ago

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