The ideal candidate for the Telecaller position at Keekoo Hospitality in Nashik will be responsible for converting inquiries into confirmed bookings, handling customer interactions over phone calls, maintaining the sales pipeline, and supporting upselling initiatives. This role plays a crucial part in ensuring a seamless and delightful guest experience starting from the inquiry stage. You will be expected to proactively follow up on leads, meet conversion targets, and keep accurate records of all interactions and lead progress. Additionally, you will need to provide prompt and satisfactory responses to guest inquiries, maintain a deep understanding of Keekoo properties, and build trust with potential clients through effective communication. Your responsibilities will also include keeping the sales tracker updated, monitoring lead flow, resolving any delays or gaps in the conversion journey, addressing guest concerns professionally, coordinating with internal teams for issue resolution, engaging guests with warmth and professionalism on calls, ensuring a high standard of customer service, and systematically logging call details and outcomes. Furthermore, you will be required to identify opportunities for upselling and cross-selling, tailor suggestions based on guest preferences, and have the ability to promote higher room categories, additional services, or packages. The ideal candidate should have at least 2-3 years of experience in telecalling or customer service, preferably in the hospitality or service sector. Prior experience with premium service providers like American Express will be advantageous. You should be comfortable working in a 12-hour shift as per business needs, possess strong communication skills in English and Hindi/Marathi, exhibit confidence, patience, and a positive attitude towards client interactions. If you are passionate about travel, hospitality, and creating lasting customer relationships, we encourage you to apply for this exciting opportunity at Keekoo Hospitality.,
You will be joining Keekoo Hospitality as a Social Media & Influencer Marketing Intern, where you will play a crucial role in redefining travel through two unique brands: Keekoo Stays and Zen Hotels. Your responsibilities will include assisting in social media strategy, content creation, and influencer marketing to enhance digital engagement. Your primary tasks will involve creating compelling social media content such as reels, posts, and stories for Instagram and YouTube Shorts. Additionally, you will assist in identifying and collaborating with influencers to develop exciting brand partnerships. Monitoring performance metrics, suggesting content enhancements, engaging with the audience, and fostering user-generated content will also be part of your role. To excel in this position, you should have a deep passion for social media, content creation, and storytelling. Basic knowledge of platforms like Instagram, YouTube, and emerging social media channels is essential. Strong communication skills, creative thinking abilities, and familiarity with tools like Canva, video editing, or similar content creation tools will be advantageous. By joining Keekoo Hospitality, you will gain valuable hands-on experience in social media strategy and influencer marketing. Working in a dynamic and creative hospitality brand will offer a stimulating environment for your professional growth. There is also potential for this internship to transition into a full-time position based on your performance. If you are eager to kickstart your career in digital marketing and are excited about the opportunity to be part of Keekoo Hospitality's digital journey, we invite you to apply now by sharing your CV with us at kiran@keekoo.in.,
🚨 We’re Hiring – MIS Executive (Data Management Executive) Keekoo Hospitality is expanding and we are looking for a talented MIS Executive (Data Management Executive) to strengthen our team. This role is ideal for someone who is passionate about data analysis, reporting, and automation using Excel, Google Sheets, and scripting tools. 🔑 Key Responsibilities: Manage, update, and maintain business data across Excel and Google Sheets. Prepare accurate reports, dashboards, and trackers to support business decisions. Build automation processes using Excel formulas, macros, and pivot tables . Work on App Script/JavaScript for customized reporting and process improvements. Ensure data integrity, accuracy, and confidentiality at all times. Provide timely MIS reports to management for review and strategy. Support different teams (Finance, HR, Operations, etc.) with customized data solutions. 🎯 Skills Required: Advanced knowledge of MS Excel & Google Sheets . Strong understanding of Excel formulas, pivot tables, charts, and macros . Knowledge of App Script / JavaScript (preferred but not mandatory). Analytical mindset with excellent problem-solving skills. A background in Mathematics, Statistics, or Data Management will be an added advantage. Strong attention to detail, accuracy, and logical thinking. 📌 Experience Required: 2 to 4 years of proven working experience as an MIS Executive / Data Management Executive . Experience in handling large volumes of data and generating insights. ✨ What We Offer (Benefits): 💰 Competitive Salary Package aligned with experience & expertise. 📈 Career Growth Opportunities within a fast-growing hospitality brand. 🧑💻 Exposure to advanced reporting tools, automation, and scripting technologies . 🎓 Continuous learning environment with opportunities to enhance technical skills . 🌟 Recognition & rewards for outstanding performance. 🤝 A supportive and collaborative work culture that values innovation and ideas. 🌍 Location: Nashik💼 Employment Type: Full-Time 📢 If you are someone who enjoys working with data, solving problems through automation, and contributing to organizational success, we would love to hear from you.