responsibilities: Act as a bridge between the YWCA and the community. Support and guide individuals and groups through social challenges. Plan and implement need-based programmes in health, education, and livelihood. Mobilize and strengthen community participation. Provide field-based support, documentation, and reporting. Who we are looking for: Enthusiastic individuals with community engagement and graduate in social work (BSW). Strong communication and interpersonal skills. Ability to listen, mediate, and facilitate positive change. A commitment to social justice, equity and community development. This is more than a job..... it’s a mission. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹14,000.00 per month
Excellent communication and interpersonal skills. Proficiency with computer systems and multi-line phone systems. Strong problem-solving abilities and the capacity to handle stressful situations. Attention to detail for managing bookings and financial records. Preferred with the previous experience in same field It will be a rotational shift Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹18,000.00 per month
Job Title: Housekeeping and Operation Supervisor Reports to: International Centre Asst. Manager / Manager Job location: YWCA International Centre - Fort Job Summary : The Housekeeping Supervisor at the International Centre is responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms, public areas, and staff facilities are cleaned and maintained to the highest standards. This role includes managing a team, coordinating their tasks, monitoring inventory, and ensuring compliance with health, safety, and cleanliness regulations. A key focus is on delivering outstanding customer service and ensuring a pristine, welcoming environment for both guests and staff. Key Responsibilities: 1. Supervision of Housekeeping Staff Oversee daily activities of housekeeping personnel, including room attendants, utility staff, and laundry personnel. Assign tasks and monitor performance to ensure high standards are met. Conduct daily inspections of guest rooms, public areas, and other spaces for cleanliness. Brief establishment staff daily after guest breakfast service, instructing on check-ins/check-outs and maintenance tasks. Ensure completion and quality of maintenance tasks and housekeeping activities. 2. Training and Development Train new employees on cleaning procedures, equipment usage, and company policies. Provide ongoing training to improve staff skills and efficiency. Conduct performance evaluations and offer constructive feedback. 3. Quality Control Maintain high standards of hygiene and presentation in all rooms and public areas. Address and resolve any cleanliness issues or complaints. Implement and monitor cleaning schedules and checklists to ensure consistency. 4. Inventory and Supplies Management Manage inventory levels of cleaning supplies, linens, and other materials. Order supplies as needed and ensure efficient usage. Maintain accurate records of stock, including daily updates to stock registers. Oversee laundry operations, ensuring clean linens are counted, distributed, and soiled linens are properly managed. 5. Health and Safety Compliance Ensure compliance with health and safety regulations in all housekeeping activities. Promote a safe working environment, including proper use of equipment and chemicals. Promptly address and report any maintenance issues or hazards. 6. Team Leadership Lead by example, fostering a positive and productive work environment. Motivate and encourage staff to maintain high standards of cleanliness and customer satisfaction. Resolve conflicts and manage staff schedules effectively. 7. Customer Service Interact with guests to address their needs and resolve any housekeeping-related concerns. Ensure guest requests are handled promptly and professionally. 8. Dining Services Supervise breakfast service in the dining hall, ensuring proper arrangement, quality, and quantity of the buffet. Report any issues with the dining service to the manager. 9. Administrative Duties Maintain accurate records of cleaning activities, staff attendance, and inventory. Assist with budget planning and cost control for the housekeeping department. Prepare and submit reports on housekeeping performance to management. Check the Logbook for messages, instructions, complaints, or pending tasks. 10. Additional Duties Conduct regular inspections from the terrace to the ground floor. Arrange extra cleaning tasks, such as wall, ceiling, and equipment cleaning. Order monthly groceries and supplies as needed. Follow up on quotations and AMC (Annual Maintenance Contracts) as instructed by the manager. Prepare duty rosters for domestic staff and security, ensuring sufficient staffing. Maintain the inventory register for furniture, equipment, and fixed assets, reporting any items that need replacement. Supervise contractor work, including civil, painting, and carpentry jobs. Check pantry issue registers against daily sales records. Maintain the crockery ledger, reporting monthly breakages. Perform reception duties when required. Attend staff meetings and other programs as needed. Perform any other duties as assigned by the Manager or General Secretary. Qualifications: Experience: Previous experience in housekeeping or a similar role, with at least 1-3 years in a supervisory position. Education: Must have High school diploma or equivalent; additional certifications in hospitality management or related fields are a plus. Skills: Strong leadership and interpersonal skills. Excellent organizational and time management abilities. Attention to detail and commitment to maintaining high standards. Proficiency in using housekeeping equipment and chemicals safely. Basic computer skills for managing records and schedules. · Language Proficiency: The candidate must be proficient in both spoken and written English. Knowledge of Hindi and Marathi is an added advantage. Working Conditions: May require working on weekends, holidays, and during peak business periods. Physically demanding role involving standing, bending, and lifting for extended periods. Job Types: Full-time, Permanent Pay: ₹28,000.00 - ₹30,000.00 per month Benefits: Provident Fund Expected Start Date: 20/12/2025
Role Involves: Overseeing daily hostel operations, ensuring safety, security, and well-being of residents Managing admissions, room allocations, and resident records Providing emotional support and guidance to residents Enforcing hostel rules and maintaining discipline Coordinating with maintenance staff to ensure the upkeep of facilitie Position Details: No. of Vacancies: 2 Nature: Residential Position Along with accommodation and meal Apply Female Only (YWCA Girls Hostel) Eligibility Criteria : Age: 30-50 years Education: Graduate with good computer proficiency Experience: Minimum 2 years in a similar role or related field Languages: Proficient in English; knowledge of Hindi and Marathi will be an added advantage Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Application Deadline: 25/12/2025 Expected Start Date: 01/01/2026