The Assoc. Manager, Talent Senior Product Owner at Yum! Brands plays a crucial role in driving the evolution of talent acquisition technology, processes, and strategies globally. In this position, you will be responsible for leading the implementation, integration, and enhancement of the Applicant Tracking System (ATS), particularly with Oracle, and overseeing the end-to-end talent acquisition process on a global scale. Your primary responsibilities will include: - Leading and defining the product vision, strategy, and roadmap for talent acquisition systems, focusing on global implementation and optimization of the ATS and related talent processes. - Managing the implementation of Oracle's ATS platform across global regions, ensuring best practices in configuration, optimization, and user experience. - Designing and implementing global talent acquisition processes that are consistent, scalable, and compliant across multiple regions and markets. - Leveraging data insights to measure system effectiveness, track key performance indicators, and identify opportunities for optimization. - Serving as the primary point of contact for all talent acquisition systems-related matters, ensuring clear communication with global teams, business leaders, and stakeholders. To be successful in this role, you should have: - MBA / Bachelors degree in business administration, Information Technology, or related field. - 10 - 13 years of experience in Talent Acquisition, with at least 5+ years of experience as a Product Owner or in a similar leadership role managing talent acquisition technology, systems, and processes. - Extensive experience with ATS applications, specifically Oracle, and implementing talent acquisition systems and processes on a global scale. - Strong project management and product management skills, including the ability to manage cross-functional teams and deliver complex projects on time and within budget. - Oracle HCM Cloud Certification and certifications in Agile or Product Management are a plus. Overall, as the Assoc. Manager, Talent Senior Product Owner at Yum! Brands, you will play a critical role in shaping the talent acquisition landscape and ensuring alignment with the company's strategic goals. Your ability to lead global initiatives, drive system implementations, and optimize processes will be key to the success of the organization.,
You will be responsible for data engineering and integration development by designing, developing, and optimizing data pipelines and ETL workflows to support People Systems data needs. You will collaborate with development teams to configure and maintain data platforms such as Snowflake, Informatica, Power BI, and Domo. Additionally, you will assist in defining data models, schemas, and transformation logic to enable effective reporting and analytics. Your role will also involve implementing API-based and batch integrations between Oracle Fusion Cloud HCM, Learning Pool (Learn!Now), and other enterprise systems. In the capacity of solution design and implementation, you will analyze business and functional requirements to develop scalable data and integration solutions for People Systems applications. You will contribute to technical design decisions, ensuring solutions are efficient, secure, and aligned with enterprise architecture. It will be part of your responsibilities to develop and maintain technical documentation, including data flow diagrams, API specifications, and system workflows. As part of an Agile Scrum team, you will participate in sprint planning, backlog grooming, and retrospectives. You will collaborate with Product Owners and the Yum! Data Science team to refine data requirements and identify opportunities for process automation. Supporting the Associate Manager, Data Engineering, in executing data strategy and roadmap initiatives will also be crucial. You will monitor and optimize ETL jobs, data pipelines, and integration performance to enhance efficiency and reduce latency. Troubleshooting and resolving data quality and integration issues in collaboration with development teams will be a key aspect of your role. It is essential to implement best practices for data governance, security, and compliance. Stakeholder engagement and communication are vital components of this role. You will work closely with the Associate Manager, System Design, and U.S.-based technical leadership to align solutions with business priorities. Translating complex technical concepts into business-friendly language to facilitate stakeholder communication will be required. Ensuring alignment with security, compliance, and performance standards set by the enterprise is also part of the role. Minimum Requirements: - BE/BTECH - CS / IT, Information Systems, Data Engineering - 8-10 years of experience in data engineering, system design, and technical solutioning - Experience with ETL processes, data pipelines, and integration architectures Technical Skills: - Strong expertise in SQL, Python, or similar programming languages for data transformation - Hands-on experience with data integration tools (e.g., Informatica, API-based integrations, Snowflake, Power BI, Domo) - Experience with cloud-based platforms (AWS, Azure) and API development - Familiarity with Agile methodologies and tools like Azure DevOps or Jira - Preferred but not required: Familiarity with Oracle Fusion Cloud HCM and Learning Pool (Learn!Now) Soft Skills: - Strong analytical and problem-solving skills - Effective communication and collaboration abilities, especially with remote and cross-functional teams - Ability to work independently while aligning with team goals and business needs Note: Early Joiners preferred, 4 days (Mon-Thurs) - work from office preferred. Final Interviews to be scheduled at our Gurugram office in the week starting 3rd March 2025.,
You are seeking a Business Process Manager with hands-on ServiceNow HRSD expertise to drive process optimization and automation within the People & Culture (P&C) Shared Services Organization. Your role will involve executing process improvements, configuring and managing ServiceNow HR Service Delivery (HRSD) workflows, and ensuring seamless automation within the P&C Shared Services Center (P&CSS). As the business process owner, you will be responsible for identifying inefficiencies, standardizing workflows, and integrating best practices to enhance P&C service delivery. Additionally, you will support onboarding and training for new team members, ensuring that processes are effectively adopted and that teams operate within a streamlined, standardized framework. Your responsibilities will also include ensuring Service Level Agreements (SLAs) are met while continuously improving service efficiency and overall employee experience. Your responsibilities will involve driving continuous process improvements, integrating them into the SSC framework while ensuring global standardization and local compliance. You will collaborate with stakeholders to create, revise, and standardize process maps, Standard Operating Procedure (SOPs), and Business Operating Procedures (BOPs), ensuring seamless adoption and alignment with business needs. You will configure, implement, and enhance ServiceNow HRSD workflows, ensuring automation and efficiency across P&C operations. Your role will involve developing and maintaining case management, knowledge base, and service catalog workflows within ServiceNow to optimize the employee and P&C user experience. You will align ServiceNow HRSD customization with the P&C technology roadmap, ensuring features and enhancements support evolving P&CSS requirements for optimal service delivery. In addition, you will identify automation opportunities within P&C operations to eliminate manual processes, reduce administrative burdens, and improve response times. Monitoring, troubleshooting, and resolving ServiceNow HRSD issues will also be part of your responsibilities to ensure smooth system operations and proactive resolution of system inefficiencies. You will oversee and optimize P&C Operations and Services for Tier 1 and Tier 2 support across global locations. Your role will involve tracking and maintaining Service Level Agreements (SLAs) within ServiceNow, implementing enhancements to ensure adherence to expected service performance standards. You will drive continuous improvement of P&C services by aligning with business goals, updating service documentation, and collaborating with stakeholders to monitor performance and implement changes. Leading the onboarding and training of new team members will be one of your responsibilities. You will equip them with the necessary tools and knowledge while ensuring effective adoption of P&C processes and ServiceNow HRSD functionality. Continuously updating training materials to reflect process improvements and ensuring team readiness, while facilitating knowledge transfer through mentorship, will be crucial for promoting long-term internal retention and growth. Minimum Requirements: - Bachelor's degree in HR, Business Administration, or a related field. - Minimum of 7-10 years of experience in P&C Shared Services, P&C Operations, or a related P&C technology domain. - Strong hands-on experience implementing and managing ServiceNow HRSD, including workflow configuration, case management, and service catalog setup. - Expertise in automating P&C processes within ServiceNow HRSD to improve operational efficiency. - Experience troubleshooting and resolving ServiceNow HRSD issues to ensure smooth platform performance. - Experience in managing P&C services across regions, ensuring compliance with local regulations while standardizing global processes. - Strong project management skills, with the ability to lead multiple projects simultaneously. - This role may require flexibility in working hours to coordinate with global teams, including alignment with US morning hours. Preferred Requirements: - ServiceNow HRSD certification or relevant ServiceNow technical training. - Experience with Lean, Six Sigma, or other process improvement methodologies. - Experience managing ServiceNow HRSD integrations with other HR systems (e.g., Oracle, Workday). - Experience in process mapping, designing, and delivering training programs.,