Jhandewalan, Delhi, Delhi
INR 0.4 - 0.55 Lacs P.A.
On-site
Full Time
Job Title: Customer Service – International Voice Process Location: Jhandewalan, New Delhi - 110055 Shift: US Business Hours Job Type: Full-Time Department: Customer Service / Operations About Us: Yogesher is a healthcare revenue cycle management and medical billing company offering global capabilities & specialised solutions. By utilizing industry-leading technology in conjunction with high-touch relationship building, we enable healthcare practitioners and facilities to focus on patient care, maintain financial independence, and cultivate financial success. An end-to-end value-added services partner for extended. Position Overview: We are hiring for multiple roles within our International Voice Process team across four specialized functions: Patient Collections, Appointment Scheduling, Cold calling, and Inside Sales. In this role, you will interact with US-based clients and patients via phone to provide exceptional service and contribute to the operational success of healthcare practices. You will be part of a dynamic, fast-paced environment where your performance and dedication to customer service will directly impact the success of both our clients and the patients they serve. Key Responsibilities: ● Patient Collections: a) Manage inbound and outbound calls to patients regarding overdue medical bills, payment arrangements, and account inquiries. b) Provide detailed billing information to patients, explaining charges, payment plans, and insurance coverage. c) Assist patients in resolving outstanding balances, offering payment solutions, and facilitating payment collections. d) Communicate empathetically with patients, addressing concerns and working toward timely resolution of issues. e) Maintain confidentiality and ensure compliance with HIPAA and other healthcare regulations. f) Achieve daily/weekly/monthly targets for payment collection while ensuring high patient satisfaction. ● Appointment Scheduling Team a) Handle incoming calls to schedule, reschedule, and cancel appointments for patients with healthcare providers. b) Confirm patient details, verify insurance information, and accurately enter data into appointment scheduling systems. c) Provide clear information about appointment availability, policies, and related healthcare services. d) Follow up with patients to confirm appointments and ensure a smooth, timely scheduling process. e) Address patient questions or concerns related to appointments, service coverage, and medical providers. f) Collaborate with medical teams to optimize scheduling efficiency and reduce appointment no-shows. ● Inside Sales Team: a) Engage with prospective patients and clients through inbound and outbound calls to introduce healthcare services, schedule consultations, and generate leads. b) Promote specialized services, answer inquiries, and build lasting relationships with new and existing clients. c) Utilize a consultative approach to sales by identifying clinics' needs and matching them with the appropriate healthcare services. d) Follow up on leads, book appointments, and facilitate the enrollment of patients or healthcare clients into relevant programs. e) Maintain accurate records of client interactions and sales activities in CRM systems to ensure timely follow-ups and consistent client engagement. f) Collaborate with marketing and healthcare teams to drive sales growth and improve customer retention. Requirements: a) Minimum of 1-2 years of experience in a voice-based customer service or sales role, ideally within the healthcare sector. b) Exceptional verbal communication skills in English, with the ability to engage confidently with US-based clients and patients. c) A solid understanding of US healthcare systems such as medical billing, insurance verification, and patient care services (preferred, but not mandatory). d) Ability to work in US business hours, including night shifts. e) Strong problem-solving abilities with a focus on customer satisfaction and conflict resolution. f) Knowledge of HIPAA regulations and a commitment to maintaining patient confidentiality. g) Excellent multitasking and organizational skills, with the ability to handle multiple responsibilities while maintaining high-quality service. h) Previous experience in collections, scheduling, or sales in a healthcare environment is a significant advantage. Key Competencies: Customer-Centric Approach: Ability to empathize with patients and clients while offering the best solutions. Attention to Detail: Accuracy and attention to detail in data entry and patient interactions. Team Collaboration: Ability to work effectively as part of a diverse, cross-functional team. Results-driven: Motivated by meeting performance targets and contributing to team success. Tech-Savvy: Comfortable using customer relationship management (CRM) systems, scheduling software, and healthcare management tools. Why Join Us? Growth Opportunities: Potential for career advancement and skill development in the healthcare sector. Dynamic Work Environment: Work in a collaborative and fast-paced environment with a focus on innovation and improvement. Healthcare Benefits: Access to comprehensive health plans, wellness programs, and other employee benefits. Training & Development: Continuous training to enhance your skills and career progression within the company. How to Apply: Interested candidates can share their CVs at [email protected] or +91-9310472822. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹55,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Language: English (Preferred) Hindi (Preferred) Work Location: In person
India
INR 0.4 - 0.55 Lacs P.A.
On-site
Full Time
Job Title: Customer Service – International Voice Process Location: Jhandewalan, New Delhi - 110055 Shift: US Business Hours Job Type: Full-Time Department: Customer Service / Operations About Us: Yogesher is a healthcare revenue cycle management and medical billing company offering global capabilities & specialised solutions. By utilizing industry-leading technology in conjunction with high-touch relationship building, we enable healthcare practitioners and facilities to focus on patient care, maintain financial independence, and cultivate financial success. An end-to-end value-added services partner for extended. Position Overview: We are hiring for multiple roles within our International Voice Process team across four specialized functions: Patient Collections, Appointment Scheduling, Cold calling, and Inside Sales. In this role, you will interact with US-based clients and patients via phone to provide exceptional service and contribute to the operational success of healthcare practices. You will be part of a dynamic, fast-paced environment where your performance and dedication to customer service will directly impact the success of both our clients and the patients they serve. Key Responsibilities: ● Patient Collections: a) Manage inbound and outbound calls to patients regarding overdue medical bills, payment arrangements, and account inquiries. b) Provide detailed billing information to patients, explaining charges, payment plans, and insurance coverage. c) Assist patients in resolving outstanding balances, offering payment solutions, and facilitating payment collections. d) Communicate empathetically with patients, addressing concerns and working toward timely resolution of issues. e) Maintain confidentiality and ensure compliance with HIPAA and other healthcare regulations. f) Achieve daily/weekly/monthly targets for payment collection while ensuring high patient satisfaction. ● Appointment Scheduling Team a) Handle incoming calls to schedule, reschedule, and cancel appointments for patients with healthcare providers. b) Confirm patient details, verify insurance information, and accurately enter data into appointment scheduling systems. c) Provide clear information about appointment availability, policies, and related healthcare services. d) Follow up with patients to confirm appointments and ensure a smooth, timely scheduling process. e) Address patient questions or concerns related to appointments, service coverage, and medical providers. f) Collaborate with medical teams to optimize scheduling efficiency and reduce appointment no-shows. ● Inside Sales Team: a) Engage with prospective patients and clients through inbound and outbound calls to introduce healthcare services, schedule consultations, and generate leads. b) Promote specialized services, answer inquiries, and build lasting relationships with new and existing clients. c) Utilize a consultative approach to sales by identifying clinics' needs and matching them with the appropriate healthcare services. d) Follow up on leads, book appointments, and facilitate the enrollment of patients or healthcare clients into relevant programs. e) Maintain accurate records of client interactions and sales activities in CRM systems to ensure timely follow-ups and consistent client engagement. f) Collaborate with marketing and healthcare teams to drive sales growth and improve customer retention. Requirements: a) Minimum of 1-2 years of experience in a voice-based customer service or sales role, ideally within the healthcare sector. b) Exceptional verbal communication skills in English, with the ability to engage confidently with US-based clients and patients. c) A solid understanding of US healthcare systems such as medical billing, insurance verification, and patient care services (preferred, but not mandatory). d) Ability to work in US business hours, including night shifts. e) Strong problem-solving abilities with a focus on customer satisfaction and conflict resolution. f) Knowledge of HIPAA regulations and a commitment to maintaining patient confidentiality. g) Excellent multitasking and organizational skills, with the ability to handle multiple responsibilities while maintaining high-quality service. h) Previous experience in collections, scheduling, or sales in a healthcare environment is a significant advantage. Key Competencies: Customer-Centric Approach: Ability to empathize with patients and clients while offering the best solutions. Attention to Detail: Accuracy and attention to detail in data entry and patient interactions. Team Collaboration: Ability to work effectively as part of a diverse, cross-functional team. Results-driven: Motivated by meeting performance targets and contributing to team success. Tech-Savvy: Comfortable using customer relationship management (CRM) systems, scheduling software, and healthcare management tools. Why Join Us? Growth Opportunities: Potential for career advancement and skill development in the healthcare sector. Dynamic Work Environment: Work in a collaborative and fast-paced environment with a focus on innovation and improvement. Healthcare Benefits: Access to comprehensive health plans, wellness programs, and other employee benefits. Training & Development: Continuous training to enhance your skills and career progression within the company. How to Apply: Interested candidates can share their CVs at hr@yogesher.com or +91-9310472822. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹55,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Language: English (Preferred) Hindi (Preferred) Work Location: In person
Jhandewalan, Delhi, Delhi
INR Not disclosed
On-site
Full Time
Job Title: Customer Service – International Voice Process Location: Jhandewalan, New Delhi - 110055 Shift: US Business Hours Job Type: Full-Time Department: Customer Service / Operations About Us: Yogesher is a healthcare revenue cycle management and medical billing company offering global capabilities & specialised solutions. By utilizing industry-leading technology in conjunction with high-touch relationship building, we enable healthcare practitioners and facilities to focus on patient care, maintain financial independence, and cultivate financial success. An end-to-end value-added services partner for extended. Position Overview: We are hiring for multiple roles within our International Voice Process team across four specialized functions: Patient Collections, Appointment Scheduling, Cold calling, and Inside Sales. In this role, you will interact with US-based clients and patients via phone to provide exceptional service and contribute to the operational success of healthcare practices. You will be part of a dynamic, fast-paced environment where your performance and dedication to customer service will directly impact the success of both our clients and the patients they serve. Key Responsibilities: ● Patient Collections: a) Manage inbound and outbound calls to patients regarding overdue medical bills, payment arrangements, and account inquiries. b) Provide detailed billing information to patients, explaining charges, payment plans, and insurance coverage. c) Assist patients in resolving outstanding balances, offering payment solutions, and facilitating payment collections. d) Communicate empathetically with patients, addressing concerns and working toward timely resolution of issues. e) Maintain confidentiality and ensure compliance with HIPAA and other healthcare regulations. f) Achieve daily/weekly/monthly targets for payment collection while ensuring high patient satisfaction. ● Appointment Scheduling Team a) Handle incoming calls to schedule, reschedule, and cancel appointments for patients with healthcare providers. b) Confirm patient details, verify insurance information, and accurately enter data into appointment scheduling systems. c) Provide clear information about appointment availability, policies, and related healthcare services. d) Follow up with patients to confirm appointments and ensure a smooth, timely scheduling process. e) Address patient questions or concerns related to appointments, service coverage, and medical providers. f) Collaborate with medical teams to optimize scheduling efficiency and reduce appointment no-shows. ● Inside Sales Team: a) Engage with prospective patients and clients through inbound and outbound calls to introduce healthcare services, schedule consultations, and generate leads. b) Promote specialized services, answer inquiries, and build lasting relationships with new and existing clients. c) Utilize a consultative approach to sales by identifying clinics' needs and matching them with the appropriate healthcare services. d) Follow up on leads, book appointments, and facilitate the enrollment of patients or healthcare clients into relevant programs. e) Maintain accurate records of client interactions and sales activities in CRM systems to ensure timely follow-ups and consistent client engagement. f) Collaborate with marketing and healthcare teams to drive sales growth and improve customer retention. Requirements: a) Minimum of 1-2 years of experience in a voice-based customer service or sales role, ideally within the healthcare sector. b) Exceptional verbal communication skills in English, with the ability to engage confidently with US-based clients and patients. c) A solid understanding of US healthcare systems such as medical billing, insurance verification, and patient care services (preferred, but not mandatory). d) Ability to work in US business hours, including night shifts. e) Strong problem-solving abilities with a focus on customer satisfaction and conflict resolution. f) Knowledge of HIPAA regulations and a commitment to maintaining patient confidentiality. g) Excellent multitasking and organizational skills, with the ability to handle multiple responsibilities while maintaining high-quality service. h) Previous experience in collections, scheduling, or sales in a healthcare environment is a significant advantage. Key Competencies: Customer-Centric Approach: Ability to empathize with patients and clients while offering the best solutions. Attention to Detail: Accuracy and attention to detail in data entry and patient interactions. Team Collaboration: Ability to work effectively as part of a diverse, cross-functional team. Results-driven: Motivated by meeting performance targets and contributing to team success. Tech-Savvy: Comfortable using customer relationship management (CRM) systems, scheduling software, and healthcare management tools. Why Join Us? Growth Opportunities: Potential for career advancement and skill development in the healthcare sector. Dynamic Work Environment: Work in a collaborative and fast-paced environment with a focus on innovation and improvement. Healthcare Benefits: Access to comprehensive health plans, wellness programs, and other employee benefits. Training & Development: Continuous training to enhance your skills and career progression within the company. How to Apply: Interested candidates can share their CVs at hr@yogesher.com or +91-9310472822. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹55,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Language: English (Preferred) Hindi (Preferred) Work Location: In person
Delhi
INR 6.0 - 8.0 Lacs P.A.
On-site
Full Time
We are hiring .NET Full Stack Developer Job Location: Jhandewalan, New Delhi Job Type: Full-time (5 Days working) Required Qualification: 3+ years of experience in .NET Development Immediate Joiners Preferred Interested? Apply Now! Email your resumes to hr@yogesher.com Job Overview: We are seeking an experienced and skilled Software Developer with a minimum of 3 years of experience in developing and maintaining enterprise-level applications. The ideal candidate will have expertise in WPF, WCF, C#, SQL Server, React, ASP.NET, and API development . This role requires a strong understanding of full-stack development and the ability to work on both desktop and web-based applications . The candidate will be responsible for delivering high-quality software solutions while ensuring smooth integration of front-end and back-end systems. Skills Required: C# programming skills with a strong understanding of object-oriented programming (OOPs) concepts. Proficiency in WPF for building responsive and data-driven desktop applications. Expertise in developing WCF services for communication between applications. Strong knowledge of SQL Server and Relational Database Management , including writing efficient SQL queries and stored procedures . Experience with React for developing interactive and dynamic user interfaces. Solid experience with ASP.NET for building robust and scalable web applications. Experience in designing and consuming RESTful APIs . Familiarity with front-end technologies such as jQuery, HTML5, and CSS . About Us: Yogesher is a healthcare revenue cycle management and medical billing company offering global capabilities & specialized solutions. By using industry-leading technology combined with high-touch relationship building, we allow healthcare practitioners & facilities to focus on patient care, maintain financial independence, and cultivate financial success. An end-to-end value-added services partner for extended. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Application Question(s): How many years of work experience do you have with SQL? How many years of work experience do you have with .NET? Have you completed the following level of education: Bachelor's Degree? Work Location: In person
Delhi, Delhi
INR 6.0 - 8.0 Lacs P.A.
On-site
Full Time
We are hiring .NET Full Stack Developer Job Location: Jhandewalan, New Delhi Job Type: Full-time (5 Days working) Required Qualification: 3+ years of experience in .NET Development Immediate Joiners Preferred Interested? Apply Now! Email your resumes to hr@yogesher.com Job Overview: We are seeking an experienced and skilled Software Developer with a minimum of 3 years of experience in developing and maintaining enterprise-level applications. The ideal candidate will have expertise in WPF, WCF, C#, SQL Server, React, ASP.NET, and API development . This role requires a strong understanding of full-stack development and the ability to work on both desktop and web-based applications . The candidate will be responsible for delivering high-quality software solutions while ensuring smooth integration of front-end and back-end systems. Skills Required: C# programming skills with a strong understanding of object-oriented programming (OOPs) concepts. Proficiency in WPF for building responsive and data-driven desktop applications. Expertise in developing WCF services for communication between applications. Strong knowledge of SQL Server and Relational Database Management , including writing efficient SQL queries and stored procedures . Experience with React for developing interactive and dynamic user interfaces. Solid experience with ASP.NET for building robust and scalable web applications. Experience in designing and consuming RESTful APIs . Familiarity with front-end technologies such as jQuery, HTML5, and CSS . About Us: Yogesher is a healthcare revenue cycle management and medical billing company offering global capabilities & specialized solutions. By using industry-leading technology combined with high-touch relationship building, we allow healthcare practitioners & facilities to focus on patient care, maintain financial independence, and cultivate financial success. An end-to-end value-added services partner for extended. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Application Question(s): How many years of work experience do you have with SQL? How many years of work experience do you have with .NET? Have you completed the following level of education: Bachelor's Degree? Work Location: In person
Delhi, Delhi
INR 1.8 - 2.04 Lacs P.A.
On-site
Full Time
We are Hiring!! Hiring Freshers for US Healthcare Job Location: Jhandewalan, New Delhi - 110055 Job Type: Full-time (5 Days working) Required Qualification: Any Graduate Specialties: Good communication skills Immediate Joiners Preferred Interested? Apply Now! Email your resumes to [email protected] About the Company: Yogesher is a healthcare revenue cycle management and medical billing company offering global capabilities & specialized solutions. By utilizing industry-leading technology in conjunction with high-touch relationship building, we enable healthcare practitioners and facilities to focus on patient care, maintain financial independence, and cultivate financial success—an end-to-end value-added services partner for extended. About the Role: We are looking for dynamic and detail-oriented fresh graduates to join our US Healthcare Team . As a team member, you will be responsible for supporting backend healthcare operations such as medical billing, claims processing, and insurance verification for our US-based clients. This is an excellent opportunity to begin your career in the high-demand healthcare domain with professional training and growth opportunities. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Night shift Application Question(s): How comfortable are you working onsite in Delhi( Jhandewalan ) ? Are you an immediate joiner? Work Location: In person
Delhi
INR 1.8 - 2.04 Lacs P.A.
On-site
Full Time
We are Hiring!! Hiring Freshers for US Healthcare Job Location: Jhandewalan, New Delhi - 110055 Job Type: Full-time (5 Days working) Required Qualification: Any Graduate Specialties: Good communication skills Immediate Joiners Preferred Interested? Apply Now! Email your resumes to hr@yogesher.com About the Company: Yogesher is a healthcare revenue cycle management and medical billing company offering global capabilities & specialized solutions. By utilizing industry-leading technology in conjunction with high-touch relationship building, we enable healthcare practitioners and facilities to focus on patient care, maintain financial independence, and cultivate financial success—an end-to-end value-added services partner for extended. About the Role: We are looking for dynamic and detail-oriented fresh graduates to join our US Healthcare Team . As a team member, you will be responsible for supporting backend healthcare operations such as medical billing, claims processing, and insurance verification for our US-based clients. This is an excellent opportunity to begin your career in the high-demand healthcare domain with professional training and growth opportunities. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Night shift Application Question(s): How comfortable are you working onsite in Delhi( Jhandewalan ) ? Are you an immediate joiner? Work Location: In person
Delhi, Delhi
INR 0.15 - 0.17 Lacs P.A.
On-site
Full Time
We are Hiring!! Hiring Freshers for US Healthcare Job Location: Jhandewalan, New Delhi - 110055 Job Type: Full-time (5 Days working) Required Qualification: Any Graduate Specialties: Good communication skills Immediate Joiners Preferred Interested? Apply Now! Email your resumes to hr@yogesher.com About the Company: Yogesher is a healthcare revenue cycle management and medical billing company offering global capabilities & specialized solutions. By utilizing industry-leading technology in conjunction with high-touch relationship building, we enable healthcare practitioners and facilities to focus on patient care, maintain financial independence, and cultivate financial success—an end-to-end value-added services partner for extended. About the Role: We are looking for dynamic and detail-oriented fresh graduates to join our US Healthcare Team . As a team member, you will be responsible for supporting backend healthcare operations such as medical billing, claims processing, and insurance verification for our US-based clients. This is an excellent opportunity to begin your career in the high-demand healthcare domain with professional training and growth opportunities. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Night shift Application Question(s): How comfortable are you working onsite in Delhi( Jhandewalan ) ? Are you an immediate joiner? Work Location: In person
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