Responsibilites: Customer Care II Problem Solving • Managing incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Responsibilities of candidates include: • Transport passengers from one place to another • Utilize navigation apps to find the most optimal route • Interact with passengers in a professional manner • Ensure that vehicles have sufficient fuel and are always ready for use • Arrange for vehicle repairs when necessary • Ensure presence of valid driving license and proper documentation in the vehicle
Candidates should have knowledge of accounting software, Responsibilities of candidates include: • Should be able to maintain bank statements • settle costs on balance sheets • manage invoices • help the senior accounts team