Company Description Yellow Fertility & IVF is your partner in one of life's most emotional and meaningful journeys. We offer personalized fertility care, including IVF, IUI, egg freezing, and advanced reproductive solutions tailored to your needs. Backed by cutting-edge technology and led with heartfelt compassion, we are committed to empowering every individual and couple with clarity, support, and world-class medical expertise. Located in Delhi, Gurgaon, Rohtak and Srinagar, our evidence-based care boasts an 86% success rate in an emotionally supportive environment. Role Description This is a full-time on-site role for a Customer Service Representative located in Gurugram. The Customer Service Representative will handle day-to-day customer interactions, provide customer support, ensure customer satisfaction, and enhance the overall customer experience. Responsibilities include addressing customer inquiries, resolving any issues, and maintaining an organized record of customer interactions. Qualifications Customer Service, Customer Experience, and Customer Satisfaction skills Customer Support and Customer Service Representative skills Strong communication and interpersonal skills Ability to work independently and as part of a team Experience in the healthcare or fertility industry is a plus High school diploma or equivalent required; Bachelor's degree preferred Key Responsibilities: Handle patient calls, queries, and walk-ins with empathy and professionalism. Provide accurate information about treatments, appointments, and procedures. Maintain records and ensure seamless coordination with doctors and clinical staff. Take ownership of patient follow-ups, ensuring no query is left unresolved. Support patients in understanding financial plans, EMI options, and treatment details. Uphold confidentiality and sensitivity in all communications. Requirements: Language skills: Fluency in Kannada, Hindi, and English Minimum 2 years of experience in customer service; healthcare/IVF experience preferred. Strong communication, patience, and problem-solving skills. Proactive attitude with a sense of responsibility and ownership. Willingness to work 6 days a week.
Company Description Yellow Fertility & IVF is a fertility clinic located in Delhi, Gurgaon, and Srinagar, offering personalized fertility care, including IVF, IUI, egg freezing, and advanced reproductive solutions. The clinic is known for evidence-based care, an emotionally supportive environment, and an 86% success rate. Yellow IVF aims to empower individuals and couples with world-class medical expertise and compassionate support. Role Description This is a full-time on-site role for a Business Development Manager (B2B Sales) at Yellow Fertility in Chandigarh, India. The Business Development Manager will be responsible for identifying and developing new business opportunities, building relationships with potential partners, and closing sales deals. The role involves strategizing to expand the clinic's reach in the fertility and reproductive healthcare market. Qualifications Proven track record in B2B sales and business development Strong networking and relationship-building skills Excellent communication and negotiation abilities Knowledge of the fertility and healthcare industry Experience with CRM software and sales tools Bachelor's degree in Business, Marketing, or related field
Job Description As a Business Development Manager (B2B Sales) at Yellow Fertility in Chandigarh, India, you will play a crucial role in identifying and developing new business opportunities. Your responsibilities will include building relationships with potential partners and closing sales deals to support the clinic's expansion in the fertility and reproductive healthcare market. Key Responsibilities - Identify and develop new business opportunities - Build and nurture relationships with potential partners - Close sales deals to support clinic's expansion - Strategize to expand the clinic's reach in the fertility and healthcare market Qualifications - Proven track record in B2B sales and business development - Strong networking and relationship-building skills - Excellent communication and negotiation abilities - Knowledge of the fertility and healthcare industry - Experience with CRM software and sales tools - Bachelor's degree in Business, Marketing, or related field,