Reaching out to customers: Contacting individuals by phone to introduce products, services, or promotions. Generating leads: Identifying potential customers who might be interested in the company's offerings. Providing information: Answering customer queries, explaining product features, and addressing concerns. Closing sales: Persuading customers to purchase products or services. Building relationships: Developing rapport with customers to foster loyalty and repeat business. Maintaining records: Keeping track of calls made, leads generated, and sales achieved. Meeting sales targets: Working towards achieving monthly or quarterly sales goals.