We are committed to being a leading provider of power solutions, including AC-DC power supplies and DC-DC converters, high voltage power supplies and RF power supplies. Offering total quality, from in-house design in Asia, Europe and North America through to leading-edge manufacturing facilities around the world.
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Company Description At XP power, we are committed to our culture that values Customer Focus, Flexibility, Knowledge, Speed and Integrity. Joining our team means you will work in a high performing global company where employees collaborate and strive for excellence. Job Description As a Field Application Engineer , you’ll be the bridge between technical expertise and customer satisfaction. Your role involves collaborating with engineering, sales, and customer service departments to address technical issues related to our products and services. You’ll liaise with clients, incorporate user-defined needs and feedback into application designs, and provide essential technical support. If you’re passionate about solving complex challenges and ensuring customer success, this role is for you! We are looking for someone who has strong experiences in the following areas: Technical Support: Provide prompt technical support to customers, sales staff, and XP distributors. This involves addressing technical issues related to products and services. Application Management: Collaborate with the sales team and other project members in value creation to increase revenue. This includes: Applications support: Assisting customers with technical solutions. Project management: Overseeing a range of power products, including testing, evaluation, and customer/supplier liaison. Leading technical issue resolution during the design phase. Project Management: Actively engage with customers to solve technical problems related to XP products or system-level issues. Ensure that customer-specific product developments are completed on time and within budget Make sound judgment calls on utilizing internal or external resources as needed. Products: Maintain an in-depth knowledge of all XP products, including new product introduction. Digest and provide relevant updates to internal stakeholders on existing and new legislation/specifications relevant to power products. Be proactive in proposing alternative solutions by modifying existing models when standard models are not the right fit. Foster good relations with suppliers and stay informed about products in the markets. Conduct product presentations to customers. Maintenance of Information: Maintain essential documentation and information related to projects within Sales Force, SharePoint & Microsoft365 and any other required platforms. Qualifications An ideal candidate should have the following: An Electrical Engineering Degree with at least 3years’ of work experience in Power Supply related industrial. Experienced working with test equipment including oscilloscope, AC source, electronic load, and CE test equipment. Experienced with solving technical issues at customer sites. Strong troubleshooting skills at the system level. Knowledge of International EMC and IEC standard, eg.: IEC60601-1, IEC62368, etc. Ability and willingness to travel to client sites domestic and international. Must be able to communicate effectively in English written and verbal. Strong challenger spirit & a customer focus mindset Additional Information XP Power provides a safe and healthy working environment that is stimulating and collaborative, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Company Description We are committed to our culture that values Customer Focus, Flexibility, Knowledge, Speed and Integrity. Joining our team means you will work in a high performing global company where employees collaborate and strive for excellence. Job Description We are looking for an energetic, highly driven individual to join our Sales team and grow new business with key customers in the North-West Region. This role will be stationed in Bangaluru. As an Account Manager, you will be working closely with hardware engineering and purchasing contacts directly. The ability to develop an expertise in XP's power supply products with an in-depth knowledge of our industry are keys to success. Your Areas Of Responsibilities Include The Following Sale Management Prospect and identify new customers and opportunities. Manage and retain existing customer to develop new programs. Assist customer in resolving technical issues. Listen and understand customer needs and requirements to differentiate our solution from competitors. Update and maintain Salesforce Database Follow up and update on Project status. Follow up with customers and update on forecast To follow through the sales process from order to shipment. Create and adapt strategies to meet productivity and revenue goals. Visit customers regularly while building personal working relationships with key hardware engineering and purchasing contacts Identify the customers in your region which have a sizable spend in power supply products and are attracted to XP Power’s value proposition. Create and maintain a focus account list which describes the customers that drive your productivity. Customer Service Manage customer complaints and RMA returns. Maintain and update Salesforce Contact Database Focus on the total customer experience in all interactions with customers and partners. System and Processes Improve effectiveness and efficiency on existing systems and work procedures. Work closely with the inside sales, quality engineers, application engineers with other supporting staffs. Local Management Assist and facilitate local sales team in Program/Project management, Booking and Shipping, Market Segmentation etc.. Manage local office and HR matters. Qualifications Minimum 5 years' experience in promoting Power supply with good knowledge of Power Supplies (SMPS, Dc-Dc converter) and power electronics Ability to work independently Proven ability to expertly negotiate and close net-new opportunities. An exceptional communicator –someone who is articulate, confident, self-aware and personable. Proven record of meeting and exceeding targets in Business development. Disciplined in maintaining data in Salesforces or similar CRM systems Additional Information XP Power provides a safe and healthy working environment that is stimulating and collegiate, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers. Show more Show less
Bengaluru
INR 12.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Job Description We are looking for an energetic, highly driven individual to join our Sales team and grow new business with key customers in the North-West Region. This role will be stationed in Bangaluru. As an Account Manager, you will be working closely with hardware engineering and purchasing contacts directly. The ability to develop an expertise in XPs power supply products with an in-depth knowledge of our industry are keys to success. Your areas of responsibilities include the following: Sale Management Prospect and identify new customers and opportunities. Manage and retain existing customer to develop new programs. Assist customer in resolving technical issues. Listen and understand customer needs and requirements to differentiate our solution from competitors. Update and maintain Salesforce Database Follow up and update on Project status. Follow up with customers and update on forecast To follow through the sales process from order to shipment. Create and adapt strategies to meet productivity and revenue goals. Visit customers regularly while building personal working relationships with key hardware engineering and purchasing contacts Identify the customers in your region which have a sizable spend in power supply products and are attracted to XP Power s value proposition. Create and maintain a focus account list which describes the customers that drive your productivity. Customer Service Manage customer complaints and RMA returns. Maintain and update Salesforce Contact Database Focus on the total customer experience in all interactions with customers and partners. System and Processes Improve effectiveness and efficiency on existing systems and work procedures. Work closely with the inside sales, quality engineers, application engineers with other supporting staffs. Local Management Assist and facilitate local sales team in Program/Project management, Booking and Shipping, Market Segmentation etc.. Manage local office and HR matters. Qualifications Minimum 5 years experience in promoting Power supply with good knowledge of Power Supplies (SMPS, Dc-Dc converter) and power electronics Ability to work independently Proven ability to expertly negotiate and close net-new opportunities. An exceptional communicator -someone who is articulate, confident, self-aware and personable. Proven record of meeting and exceeding targets in Business development. Disciplined in maintaining data in Salesforces or similar CRM systems
Bengaluru
INR 10.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Job Description As a Field Application Engineer , you ll be the bridge between technical expertise and customer satisfaction. Your role involves collaborating with engineering, sales, and customer service departments to address technical issues related to our products and services. You ll liaise with clients, incorporate user-defined needs and feedback into application designs, and provide essential technical support. If you re passionate about solving complex challenges and ensuring customer success, this role is for you! We are looking for someone who has strong experiences in the following areas: Technical Support : Provide prompt technical support to customers, sales staff, and XP distributors. This involves addressing technical issues related to products and services. Application Management : Collaborate with the sales team and other project members in value creation to increase revenue. This includes: Applications support: Assisting customers with technical solutions. Project management: Overseeing a range of power products, including testing, evaluation, and customer/supplier liaison. Leading technical issue resolution during the design phase. Project Management : Actively engage with customers to solve technical problems related to XP products or system-level issues. Ensure that customer-specific product developments are completed on time and within budget Make sound judgment calls on utilizing internal or external resources as needed. Products : Maintain an in-depth knowledge of all XP products, including new product introduction. Digest and provide relevant updates to internal stakeholders on existing and new legislation/specifications relevant to power products. Be proactive in proposing alternative solutions by modifying existing models when standard models are not the right fit. Foster good relations with suppliers and stay informed about products in the markets. Conduct product presentations to customers. Maintenance of Information : Maintain essential documentation and information related to projects within Sales Force, SharePoint Microsoft365 and any other required platforms. Qualifications An ideal candidate should have the following: An Electrical Engineering Degree with at least 3years of work experience in Power Supply related industrial. Experienced working with test equipment including oscilloscope, AC source, electronic load, and CE test equipment. Experienced with solving technical issues at customer sites. Strong troubleshooting skills at the system level. Knowledge of International EMC and IEC standard, eg.: IEC60601-1, IEC62368, etc. Ability and willingness to travel to client sites domestic and international. Must be able to communicate effectively in English written and verbal. Strong challenger spirit & a customer focus mindset
Appliances, Electrical, and Electronics Manufacturing
1001-5000 Employees
4 Jobs
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