Duties/Responsibilities: Answering calls and resolving queries about products & services Should be able to convince and clear queries of clients on the phone call Should be able to follow and fulfill targets on time Should be punctual and should be comfortable working MS Office Required skills/Abilities: Excellent analytical, logical thinking, and problem-solving skills Excellent verbal and written communication skills Thorough understanding of project management principles and planning Ability to motivate groups of people to complete a project in a timely manner