What we're looking for As a Community Associate you will be the first point of contact for our clients and visitors. Your role is crucial in creating a positive and professional impression of our company and ensuring the smooth operation of the front desk area. You will play a vital role in providing exceptional customer service and administrative support to both our clients and internal team, which will span - welcoming guest, check-ins and registrations, handling booking & visitor management software to monitor guest entires and keep a sharp eye out on security. And help in organising events to build & enhance the sense of a strong community. What you’ll be doing Welcome and Greet: Provide a warm and professional welcome to clients, visitors, and members as they enter the co-working space. Ensure a positive and friendly first impression. Check-In and Registration: Register new clients and visitors, assist with the onboarding process, and issue access cards or keys as needed Customer Service: Address inquiries, provide information about our services, and assist clients and members with their needs, such as booking meeting rooms or resolving any issues. Events and Networking: Plan and coordinate networking events, workshops, seminars, and social gatherings to enhance the community experience. Mail and Package Handling: Sort and distribute mail and packages to clients and members. Keep track of incoming and outgoing deliveries. Booking Management: Assist clients in booking meeting rooms, workspaces, and other facilities. Ensure that reservations are accurately recorded and prepared. Visitor Management: Maintain a log of visitors, issue visitor badges, and ensure security protocols are followed. Administrative Support: Assist with administrative tasks such as photocopying, filing, data entry, and maintaining office supplies. Security and Safety: Monitor the reception area for security purposes and report any suspicious activity. Be aware of any unwanted walk-ins or free loaders and report them to security immediately. Maintain Cleanliness: Ensure that the front desk area is neat and tidy, and the common areas are well-maintained and presentable. Client Relations: Build strong relationships with clients, understand their needs, and act as a liaison between clients and the management team. Calendar Management: Assist in managing meeting room calendars, ensuring bookings are accurate and conflicts are resolved promptly. Back up for operations teams: working with operations to ensure that all facilities are safe, clean, and well-maintained and all appointed vendors are performing their duties as per schedules and requirements. What you need to bring to the table Qualifications High school diploma or equivalent; additional education or certifications or experience in Customer service or hospitality is a plus. Previous experience in a customer service, receptionist, or front desk role is preferred Excellent communication and interpersonal skills - to 100% proficient in English, proficiency in local languages - Kannada, Tulu are a big plus Strong organisational and multitasking abilities. Proficiency in using office equipment and basic computer software (e.g., Microsoft Office Suite - handling of booking/vendor management suite is a big plus). Friendly, professional, and a strong commitment to providing exceptional customer service. Knowledge of the co-working industry and an understanding of the needs & functioning of start-ups and businesses are a big plus. Key Personality Traits : Strong communication skills: Courteous, well-mannered and polished with effective communication is vital in interacting to clients and visitors. English should be fluent. Local languages - Kannada, Tulu and Hindi are equally important and big plus. Customer focus & client servicing skills: Constant communication with members to ensure that their needs are satisfied. Organising & taking new clients on facilities tours and explaining the essence of our workspaces and productivity enhancements Proactive & multitasking abilities: In fast-paced operational settings, quick decision-making is often required. The Client Concierge should have the ability to make quick decisions under pressure and find practical solutions to keep the show running smoothly. Ability to handle challenging situations with patience and diplomacy and diffuse any aggressive situations with clients quickly to avoid and brand damage. Why you’ll love working with us: You’ll be working in the land of sun, surf & fun! - A beautiful coast with a super high air quality & happiness index! Wide exposure from compliance to board meetings; funding rounds to acquisitions. You’ll have the freedom to operate , innovate, and leave a lasting impact. You’ll work with passionate people who have a great track record, and believe in a no-fluff & zero-politics environment. Most importantly, you’ll own this role, shaping not just our brand, but the future of our entire region - Silicon Beach of India!
Job Title: Marketing Manager/Senior Marketing Manager Location: Mangalore, India (remote/onsite) Experience: 10+ years Department: Sales & Marketing Reports To: Chief Executive Officer Who we are: Building workspaces you love, in places you love ! wrkwrk is a fast-growing coworking and managed office provider in Mangaluru - The Silicon beach of India. At wrkwrk we aren’t building just workspaces. We are creating a magical experience within spaces that inspire our clients to succeed in what they do best. From startups to multinationals, we offer a blend of world-class amenities, scalable offerings and supportive environments to work, collaborate, and resonate towards collective wins. What we’re looking for: We need an inspiring, strategic, and hands-on Marketing Manager to lead our brand’s evolution. This is a senior role—one that requires a mix of vision, creativity, and execution. You’ll shape the way the world sees & interacts with our brand, ensuring that every campaign, every event, and every digital touchpoint reflects the essence of our world-class DNA. If you’re someone who loves to blend big-picture thinking with on-the-ground execution, we want you on board! What you’ll be doing: Defining & Owning Our Brand Strategy: Develop and execute a marketing vision that positions us as the leading coworking and managed office brand. Ensure consistency! - Every message, campaign, and interaction tells a cohesive, compelling story. Understand our members/ users interact and perceive our products/brand and translate that into a content narrative that differentiate us from the competition. Building an Unstoppable Marketing Engine: Lead our offline and digital marketing efforts, ensuring maximum impact across every channel. Oversee content, across all social channels, performance marketing, PR, and brand activations to create a strong & unified narrative, not just limited to sporadic content burst. Drive lead-generation strategies that are not superficial and but have deep KPI’s like conversion to on-ground sales. Creating Buzz & Community Engagement: We are a brand a youthful DNA. Plan and execute events that bring our brand mojo to life— whether through industry gatherings, networking meet-ups, or immersive brand experiences. Cultivate relationships with key industry influencers, partners, and stakeholders to expand our reach. We already have some strong partnerships with sport & other local brands that need to be cultivated & harnessed Ensure our community feels heard, valued, and engaged—both online and offline. You would need to build a strategy document for the above along with an execution plan. Building, Leading & Inspiring a High-Performing Team: Manage a passionate marketing team, and empower them to push boundaries. Work closely with sales, operations, and leadership to align marketing with overall business objectives. Driving Performance & Measuring Success: Use data and insights to track performance, optimise campaigns, and ensure we’re achieving (and exceeding) our goals. Manage budgets strategically, allocating resources where they’ll have the biggest impact. Constantly innovate—testing, learning, and refining strategies to keep us ahead of the game. What you need to bring to the table: 1. 10+ years of experience in marketing leadership roles, preferably in coworking, real estate, hospitality, or lifestyle brands - with the drive to manifest everything at a world-class level 2. A deep understanding of both offline and digital marketing—and how to make them work together seamlessly. 3. A passion for brand storytelling— making people not just connect but resonate emotionally through marketing your marketing narratives. 4. A track record of leading teams, launching successful campaigns, and driving business growth. 5. Strong analytical skills—you use data to inform decisions but aren’t afraid to take creative risks. 6. Experience with SEO, SEM, email marketing, social media, and performance marketing tools. 7. Exceptional leadership, communication, and project management skills. 8. Though you can work remotely, there will be a fair amount of travel to our facilities and offices. Preference will be given to candidates willing to relocate to Mangaluru. Why you’ll love working with us: • You’ll will be working in land of sun, surf & fun! - A beautiful coast with a super high air quality & happiness index! • You’ll be leading marketing for a young company that’s redefining the future of work spaces. • You’ll have the freedom to experiment, innovate, and leave a lasting impact. • You’ll work with passionate people who have a great track record, and believe in a no-fluff & zero-politics environment. Most importantly, you’ll own this role, shaping not just our brand, but the future of our entire region - Silicon Beach of India!
Job Title: Center Head Location: Mangalore, India (On-site) Experience: 8+ years Department: Operations Reports To: COO Who we are: Building workspaces you love, in places you love! wrkwrk is a fast-growing premium coworking and managed office space provider for emerging hubs that has started its facilities in Mangaluru - The Silicon beach of India. At wrkwrk we aren’t building just workspaces. We are creating a magical experience within spaces that inspire our clients to succeed in what they do best. From startups to multinationals, we offer a blend of world-class amenities, scalable offerings and supportive environments to work, collaborate, and resonate towards collective wins. What we’re looking for: As the Center Head, you will be the driving force behind the seamless day-to-day functioning of our world-class facilities. You’ll lead all aspects of operations, from facilities management and vendor oversight to member satisfaction and process optimization, ensuring that every wrkwrk space delivers a best-in-class experience and operates at peak efficiency. This will cover a combination of strategic, managerial, and operational responsibilities. You’ll lead a team that takes pride in precision, service, and excellence. Your role will involve balancing strategy with hands-on execution, ensuring that every operational element, people, process, and performance, contributes to wrkwrk’s brand promise and business goals. If you’re a leader who thrives on structure, loves turning challenges into streamlined systems, and believes in creating experiences that wow customers, this is your calling. What you’ll be doing: Operations Strategy & Delivery · Own end-to-end operations of the facility. · Develop and execute operational strategies to achieve business and financial objectives. · Implement and standardize SOPs across centers to ensure consistency in service delivery. · Monitor daily operations, maintenance, and security to ensure smooth functioning and minimal downtime. Facility & Vendor Management · Oversee the upkeep, maintenance, and functionality of the facility. · Manage external vendors and service providers (housekeeping, security, maintenance, utilities, etc.) to ensure top-quality performance and timely delivery. · Negotiate contracts and control costs while maintaining high service standards. · Ensure compliance with safety norms, legal requirements, and statutory regulations. Member Experience & Community Support · Maintain a strong member-first culture. · Ensure every wrkwrk member enjoys a frictionless experience , from move-in to daily operations. · Collaborate with the Community and Sales teams to address member feedback, improve satisfaction, and drive renewals. · Conduct regular audits and walkthroughs to ensure brand consistency and operational excellence. Team Leadership & Development · Build, lead, and inspire a high-performing regional operations team. · Set clear goals, track KPIs, and create accountability across roles. · Promote a culture of ownership, agility, and proactive problem-solving. · Coach and mentor team members for continuous performance improvement. Financial & Process Optimization · Own operational budgets and cost management for the respective center · Track revenue, occupancy, and expenses to maximize profitability. · Identify and implement cost-saving initiatives and process improvements. · Use data and reporting to drive insights and decision-making. Expansion & Growth · Support new workspace launches, from pre-opening readiness to operational rollout. · Collaborate with design, projects, and marketing teams for smooth handovers. · Implement scalable systems that support rapid growth and operational excellence. Technology & Systems · Leverage technology tools for facility management, member operations, and performance tracking. · Identify and integrate tech solutions to improve efficiency and enhance member experience What you need to bring to the table: Minimum 8+ years of experience in operations, preferably in coworking, real estate, or hospitality sectors. Proven track record in multi-site operations management and vendor coordination. Strong leadership skills with the ability to manage cross-functional teams. Excellent communication, problem-solving, and decision-making abilities. Financial acumen with experience in budgeting, cost control, and P&L management. Hands-on approach to managing day-to-day issues while maintaining a strategic outlook. Proficiency in local languages (Kannada/Tulu/Hindi) is a plus, along with fluency in English. Preference will be given to candidates currently located/willing to relocate to Mangaluru. Why you’ll love working with us: • You’ll be working in land of sun, surf & fun! - A beautiful coast with a super high air quality & happiness index! • You’ll be leading Ops for a young company that’s redefining the future of workspaces. • You’ll have the freedom to experiment, innovate, and leave a lasting impact. • You’ll work with passionate people who have a great track record , and believe in a no-fluff & zero-politics environment. • Most importantly, you’ll own this role, shaping not just our brand, but the future of our entire region - Silicon Beach of India! Know more about wrkwrk : www.wrkwrk.in www.instagram.com/itswrkwrk https://www.linkedin.com/company/itswrkwrk/ Know more about Silicon beach of India (Mangaluru) www.siliconbeachprogram.com
Job Title: Center Head Location: Mangalore, India (On-site) Experience: 8+ years Department: Operations Reports To: COO Who we are: Building workspaces you love, in places you love! wrkwrk is a fast-growing premium coworking and managed office space provider for emerging hubs that has started its facilities in Mangaluru - The Silicon beach of India. At wrkwrk we aren't building just workspaces. We are creating a magical experience within spaces that inspire our clients to succeed in what they do best. From startups to multinationals, we offer a blend of world-class amenities, scalable offerings and supportive environments to work, collaborate, and resonate towards collective wins. What we're looking for: As the Center Head, you will be the driving force behind the seamless day-to-day functioning of our world-class facilities. You'll lead all aspects of operations, from facilities management and vendor oversight to member satisfaction and process optimization, ensuring that every wrkwrk space delivers a best-in-class experience and operates at peak efficiency. This will cover a combination of strategic, managerial, and operational responsibilities. You'll lead a team that takes pride in precision, service, and excellence. Your role will involve balancing strategy with hands-on execution, ensuring that every operational element, people, process, and performance, contributes to wrkwrk's brand promise and business goals. If you're a leader who thrives on structure, loves turning challenges into streamlined systems, and believes in creating experiences that wow customers, this is your calling. What you'll be doing: Operations Strategy & Delivery Own end-to-end operations of the facility. Develop and execute operational strategies to achieve business and financial objectives. Implement and standardize SOPs across centers to ensure consistency in service delivery. Monitor daily operations, maintenance, and security to ensure smooth functioning and minimal downtime. Facility & Vendor Management Oversee the upkeep, maintenance, and functionality of the facility. Manage external vendors and service providers (housekeeping, security, maintenance, utilities, etc.) to ensure top-quality performance and timely delivery. Negotiate contracts and control costs while maintaining high service standards. Ensure compliance with safety norms, legal requirements, and statutory regulations. Member Experience & Community Support Maintain a strong member-first culture. Ensure every wrkwrk member enjoys a frictionless experience , from move-in to daily operations. Collaborate with the Community and Sales teams to address member feedback, improve satisfaction, and drive renewals. Conduct regular audits and walkthroughs to ensure brand consistency and operational excellence. Team Leadership & Development Build, lead, and inspire a high-performing regional operations team. Set clear goals, track KPIs, and create accountability across roles. Promote a culture of ownership, agility, and proactive problem-solving. Coach and mentor team members for continuous performance improvement. Financial & Process Optimization Own operational budgets and cost management for the respective center Track revenue, occupancy, and expenses to maximize profitability. Identify and implement cost-saving initiatives and process improvements. Use data and reporting to drive insights and decision-making. Expansion & Growth Support new workspace launches, from pre-opening readiness to operational rollout. Collaborate with design, projects, and marketing teams for smooth handovers. Implement scalable systems that support rapid growth and operational excellence. Technology & Systems Leverage technology tools for facility management, member operations, and performance tracking. Identify and integrate tech solutions to improve efficiency and enhance member experience What you need to bring to the table: Minimum 8+ years of experience in operations, preferably in coworking, real estate, or hospitality sectors. Proven track record in multi-site operations management and vendor coordination. Strong leadership skills with the ability to manage cross-functional teams. Excellent communication, problem-solving, and decision-making abilities. Financial acumen with experience in budgeting, cost control, and P&L management. Hands-on approach to managing day-to-day issues while maintaining a strategic outlook. Proficiency in local languages (Kannada/Tulu/Hindi) is a plus, along with fluency in English. Preference will be given to candidates currently located/willing to relocate to Mangaluru. Why you'll love working with us: You'll be working in land of sun, surf & fun! - A beautiful coast with a super high air quality & happiness index! You'll be leading Ops for a young company that's redefining the future of workspaces. You'll have the freedom to experiment, innovate, and leave a lasting impact. You'll work with passionate people who have a great track record , and believe in a no-fluff & zero-politics environment. Most importantly, you'll own this role, shaping not just our brand, but the future of our entire region - Silicon Beach of India! Know more about wrkwrk : www.wrkwrk.in www.instagram.com/itswrkwrk https://www.linkedin.com/company/itswrkwrk/ Know more about Silicon beach of India (Mangaluru) www.siliconbeachprogram.com