Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Job summary: Are you inquisitive, creative, hardworking, and driven? Do you enjoy leading a team? If you are, we are looking for an Account Manager (Research Manager) to be part our team passionate about bringing compelling levels of insights to our partners and ensuring the long-term revenue growth for Kantar Worldpanel India. This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career. WHAT YOU’D DO: Client Partnership Establish rapport with your clients to drive and grow the day-to-day relationship with them by learning and understanding their business, key objectives and challenges. Work with a range of client functions from sales teams to insight teams and even board level Client Servicing Deliver and monitor contractual obligations and client satisfaction, handling issue resolutions and implementing improvements as identified Handle relevant training activities for the Clients Commercial Growth Assists the Account Director in monitoring the group’s annual revenue commitments and contribute to team revenue performance by identifying areas of opportunity to develop our service further with your client and producing relevant proposals. Take part on assigned projects which help driving further the expertise and business expansion of Kantar Worldpanel in India. Insights Generation With your team, ensure the production of appropriate analyses and presentations in response to briefs/requests received from clients Deliver astute presentations with insights/ recommendations that sharply meet the objectives of the brief and applicable to clients’ business. Team Leadership Active role in mentoring and developing junior team members – sharing knowledge, encouraging a culture of learning. WHAT YOU’D BRING: 4-7 years working experience in Market Research – ideally in FMCG industry A curious mentality and unafraid to have a point of view. Strong numerical and analytical skills which can be applied in a commercial context. Professional and courteous in manner, dedicated to providing a good level of service and motivated to find solutions for problems. Articulate and credible written and verbal communication skills, being comfortable in presentation to large audiences. Able to cope well with time pressure and make decisions in fast paced circumstances Excellent client servicing skills and enjoys establishing relationships Be able to work effectively in a team environment and independently Well organized with strong level of time management and the ability to optimally plan the workload for own and a small team. Good command of computer skills, proficient in MS PowerPoint, Excel and Word Knowledge of various statistical and analytical techniques and/or tools is an advantage. Demonstrates intellectual and professional integrity. Good networking skills and service orientation. Strong desire to motivate and develop others The candidate will possess a bachelor’s degree. Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Summary: Our product is on the trajectory of becoming a global leader, leveraging our core advantage of verified purchasing to decode the attitudes behind observed behaviors. We are on the cusp of a new era for surveys , aiming to significantly enhance both our offerings and our company's skills and knowledge. Worldpanel is looking for an Analytic Solutions Senior Manager / Director in the APAC region to mainly lead its Survey business, called PanelVoice . In this role, you will drive the commercial scale and product development of our PanelVoice Survey solutions across various APAC markets. You will lead sales penetration for core products, enhance expertise in premium solutions, and innovate the in-market growth strategies. Your background in survey design, familiarity with survey processing platforms, and experience with CPG/FMCG clients will be key to your success. Key Outcomes: Solution Growth and Commercial Scale for the Region: A sustainable revenue trajectory and plan for the overall PanelVoice Survey solution area, in collaboration with local market leaders. Winning Product Portfolio: Clearly famous survey offers available to Clients in APAC. Local Market Acceleration: Established frameworks that enhance business potential in local markets. Primary Responsibilities: Drive Sales Penetration of Core PanelVoice Survey Products : You will focus on increasing the sales penetration of select products across the APAC region. This involves identifying key markets, developing targeted sales strategies, and working with local teams to achieve revenue targets. Increase Expertise and Penetration of High Impact Consultative Solutions : You will work on enhancing the expert knowledge and accelerate penetration of highly strategic solutions across the region. This includes conducting training sessions, providing support to local teams, and ensuring that these premium solutions are effectively integrated into client offerings. Design and Implement Operational Transformation : You will be responsible for designing and implementing the necessary operational transformations for the Survey business across the region. This involves streamlining processes, improving efficiency, and ensuring that the operational framework supports the overall business objectives. Innovate Survey Solutions for APAC Growth : You will innovate and develop new solutions to drive growth in the APAC region. This includes providing a comprehensive APAC view to the Global Product Teams, identifying emerging trends, and developing strategies to capitalize on new opportunities. Provide Focused Support to Select Countries in APAC : You will offer additional focused support to key PanelVoice Survey markets to ensure business growth. This involves working closely with local teams, understanding market-specific challenges, and developing tailored strategies to drive growth in these markets. Your background will ideally look like this… 6-8 years commercial and product ownership: specifically, products that involve survey design, survey tools, and survey platforms Deep exposure and familiarity with survey processing platforms such as Crunch, Qualtrics, PowerBi and similar survey platforms. Awareness of survey analytical approaches such as derived importance, factor analysis, max diff or path modelling and similar approaches. Leadership or participation in successful product launches: Through working across different departments such as Analytics, Commercial/Sales, and Operations. Recent work with CPG/FMCG clients in leading strategic research: experience in client-facing roles in custom research work is preferred. Knowledgeable in shopper data and has experience combining multiple data sources to produce seamless results. Has worked effectively with multi-cultural teams. Qualifications Educational Background: A Diploma or Bachelor’s degree in Statistics, Data Science/Analytics, Market Research or related field. Language Proficiency: Proficiency in English (minimum B2 level). Additional fluency in regional languages is beneficial. Key Success Factors: Owns Commercial Success: Consistently and proactively identifying, proposing and implementing growth opportunities for the local markets and wider business to meet revenue goals. Leads with Impact: Consulting on and innovating within the PanelVoice solutions, demonstrating deep expertise, credibility and clarity in commuications. Drives Lasting Change: Leading the process of refining solution designs and proactively identifying gaps or optimizations. Open to challenge conventional thinking to drive innovative solutions that meet client needs. Connects to Win: Owning internal and external stakeholder management and communications on complex and long duration client projects that you are leading, adapting effectively to changing circumstances. Solves Problems Decisively: Embracing and promoting the adoption of new technology/tools to reduce roadblocks to impactful, fast and efficient deliveries. Amplifies professional expertise: Deep expertise in your subject area, leading working group/projects, providing compelling explanation of the benefits of our methodology. About Worldpanel by Numerator Global experts in shopper behaviour, we help brands, retailers and government organisations to make the right decisions. At Worldpanel, we turn purchase behaviour into competitive advantages through continuous monitoring, advanced analytics and delivering tailored solutions. Show more Show less
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
About us: Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s 25,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world. Our Worldpanel colleagues are the global experts in shopper behaviour, offering continuous monitoring, advanced analytics and tailored solutions to inspire successful decisions by leading organisations worldwide. Worldpanel turns purchase behaviour into a competitive advantage across a diverse range of markets including tech, fashion, telecoms and FMCG. Purpose of the role: A new role is being created by Kantar Worldpanel India team, who uses technology and analytical tools to link real purchase data with impactful and high- quality data which inspire successful decisions. We are looking for someone who aspires to the same growth as us and joins us in developing the Data Quality solution in a fast-changing market working alongside our commercial teams and internal research team to help our clients solve their business challenges. Playing a leading role in the delivery of strategic quality management is a critical part of the business to ensure consistent quality standards and methods, deliver strategic transformational projects and drive continuous improvement for the growth of the business and excellency of operations. This is a full-time, role based in Mumbai. WHAT'D YOU DO: (1) On a day-to-day basis, Act as custodian of project quality in all strategic and operational plans through experience and knowledge on consumer panel research operations. Accountable for tasks such as panel health & stability, sample designs, impact and pick up analysis factor creation etc. Maintain a strong, collaborative relationship with Client Service through data-driven decision making. (2) Quality Standards and Policies Implement and help define quality standards and policies, including KPI definitions for purchase quality management. Provide textual definitions and management standard information for Operations (OP) to implement. (3) Data Quality Assurance Act as the quality guardian for all consumer panel research Ensure good data quality before sending it to clients or uploading it to systems. Efficiently and timely investigate and resolve client data queries. Investigate problematic root causes and process flaws and provide solutions. (4) Panel Health and Sample Design Take responsibility for panel health, stability, sample design, and analysis factors. Own the sourcing and application of Universe data and its ongoing implementation. Provide annual Universe information and offer explanations for any changes. (5) Performance Monitoring and Auditing Audit local operational processes, define and monitor monthly results, and forecast to achieve panel and delivery targets. Regularly review and provide feedback on KPIs to OP teams. (6) Process and Improvement Maintain all procedures related to quality, including mechanisms for purchase management. Continuously identify areas for improvement and propose corrective actions. Monitor and review quality assurance. (7) Training and Education Educate Client Service (CS) and Operations teams on statistical data limitations according to sample sizes and sample design. Provide regular, high-quality local training content. (8) Collaboration and Communication Maintain strong collaborative relationships with customer service through data-driven decisions. Ensure all queries/issues are kept on track and solved on time, following local and regional processes. (9) Long run, you will.. Implement and help define quality standards and policy. Own the local audits of operating procedures, define & monitor monthly results, and forecast to achieve panel & delivery targets. Troubleshoot, resolve, remedy and overhaul where needed process defects which result in under-performance or non-delivery. Own and deliver local quality content training regularly. Productions of the above data matching, fraud detection, and data inference, by putting it into a technological environment Develop algorithm as well as statistical models to match and maximize the current data usage/automation. WHAT'D YOU BRING: Personal traits: stimulated by creative problem solving, comfortable with number, comfortable with ambiguity, work well autonomously but also happy to sit as part of a team, can focus on one specific task and not getting bored by the task, willing to learn and able to learn fast. Professional skills: excellent analytical skills; strong communication as you’ll need to explain the complex technical issues to people who might not have the data analysis or quality background; influencing the others in a rational way; creative thinking and solution-oriented; familiar with SPSS, Python or R, SQL , analytical innovation and automation ; computer coding skill is a plus but definitely a must-have. Minimum 2 tools knowledge is required. Academic background: Bachelor degree or above. Those who majored in Mathematics, Statistics and have certification in data quality might find quicker assimilation to the role but we do not intend to limit the range at all. Fluent in both English and Hindi. Work experience: Mini 8 years of work experience is preferred. If you have customized research experience before, or worked in a data analytics and research or statistics role, that would be a preferential advantage. Ability to communicate clearly and confidently, spoken and written, to levels of business locally and with Regional Quality team and peers in other markets. Ability to be self-motivated and independent as well as teamwork. Able to work under pressure to tight deadlines. With the following qualities… Inquisitive, with critical thinking, and demonstrate a genuine passion for consumer behaviour. Enjoys actively looking for new and more efficient ways of improving processes, raising standards, reducing errors, and overcoming omissions. Is proactive, optimistic, and willing to get involved to achieve the team's goals and objectives. Is highly collaborative and adaptable with the ability to work effectively within different cultural and technical environments. Possesses outstanding communication and interpersonal skills in order to comfortably connect with partners at all levels across the organization and facilitates discussions in a constructive manner. Join us! At Kantar, we want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. We also make sure we create an equality of opportunity in a fair and encouraging working environment where people feel included and accepted and are allowed to flourish in a space where their mental health and well-being are taken into consideration.
Bangalore Urban, Karnataka, India
None Not disclosed
Remote
Full Time
We are looking for a talented and autonomous developer based in Bangalore, India, with expertise in P ython and good proficiency in C# to join our team. This role offers the opportunity to work on innovative projects in a collaborative environment while enjoying the flexibility of working. Responsibilities: Develop, optimize, and maintain applications using Python and C#. Manage and integrate MySQL and MSSQL databases. Design, deploy, and manage infrastructures on Azure. Participate in all stages of the software development life cycle, from design to production deployment. Collaborate remotely with teams based in France and ensure the quality of deliverables. Troubleshoot technical issues, propose improvements, and develop robust and scalable solutions. Required Skills: Advanced proficiency in Python: Ability to develop complex solutions using Python. Good knowledge of C#: Capable of maintaining and developing applications in C#. Experience with Azure: Managing deployments and cloud services on Microsoft Azure. Database management: In-depth knowledge of MySQL and MSSQL databases. Ability to work independently and solve problems proactively. Strong communication skills for collaborating with international teams. Desired Profile: At least 3 years of professional experience in Python and C# development. Proven experience using Azure for development projects. Solid skills in managing MySQL and MSSQL databases. Ability to work independently with minimal supervision while meeting project deadlines and objectives. Previous experience in a remote work environment is a plus. Intermediate to advanced level in English. Working Conditions: Full-time position Location: Bangalore, India.
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