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4 Job openings at Workspend Inc.
Contingent Labor MSP Solutions/Operations Director

Noida, Uttar Pradesh, India

12 years

Not disclosed

On-site

Full Time

Workspend is an innovative and a leading provider of contingent/temp labor MSP/Total Talent solutions. Looking for a highly analytical operations leader who can run multiple programs in the APAC region. Workspend offers cutting edge MSP/VMS/Total Management programs to our clients driven by ongoing measurable results. Workspend is backed by a strong operational and technology team consisting of thought leaders and innovators. Our philosophy is to generate measurable ongoing value to every single customer. Our solutions include MSP, Direct Sourcing and total workforce management. Job Summary: The Contingent Labor MSP Solutions/Operations Director is responsible for overseeing and optimizing the operations of multiple Managed Service Provider (MSP) programs focused on contingent workforce management. This role ensures the seamless delivery of services, continuous process improvement, and alignment with client goals while driving operational excellence and efficiency in contingent workforce solutions. The ideal candidate possesses deep expertise in contingent labor MSP solutions, vendor management systems (VMS), and workforce strategies while demonstrating strong leadership, stakeholder management, and data-driven decision-making skills. Key Responsibilities: Strategic Leadership & Solution Development Design, implement, and optimize MSP solutions to drive operational efficiency and meet client workforce objectives. Partner with key stakeholders to develop strategies that align contingent labor programs with business goals. Lead process improvement initiatives, automation efforts, and best practice implementation across MSP programs. Stay ahead of industry trends and emerging technologies to enhance program capabilities and competitiveness. Operational Excellence & Service Delivery Oversee daily MSP operations, ensuring efficiency, compliance, and exceptional service delivery. Develop and enforce program governance, policies, and procedures for contingent labor management. Establish key performance indicators (KPIs) and service level agreements (SLAs) to measure and enhance program performance. Ensure effective management of supplier relationships, driving continuous improvement and cost savings. Stakeholder & Supplier Management Serve as the primary point of contact for clients, suppliers, and internal teams regarding contingent workforce programs. Collaborate with clients to understand workforce needs and deliver customized MSP solutions. Build and maintain strong relationships with staffing suppliers, negotiating contracts and monitoring performance. Work closely with HR, Procurement, and Legal teams to ensure compliance with labor laws and company policies. Technology & Data Analytics Leverage Vendor Management Systems (VMS) and other technologies to drive efficiencies in workforce management. Analyze program data to provide insights, drive workforce strategy, and support client decision-making. Identify opportunities for automation and digital transformation in contingent labor operations. Financial Management & Cost Optimization Develop and manage program budgets, ensuring cost-effective workforce solutions. Identify opportunities for cost savings, process efficiencies, and risk mitigation. Optimize contingent labor spend through strategic supplier negotiations and rate benchmarking. Qualifications & Skills: Education: Bachelor’s degree in Business, Human Resources, Supply Chain Management, or a related field (Master’s preferred). Experience: 12+ years of experience in contingent workforce management, MSP operations, or talent procurement. Strong knowledge of MSP models, contingent labor strategies, and supplier management best practices. Excellent presentation skills for QBR's and new customer solutioning meetings. Ability to present to a larger audience in a formal setup. Experience with Vendor Management Systems (VMS) such as Beeline, SAP Fieldglass, VNDLY, or similar platforms. Demonstrated ability to lead cross-functional teams and manage large-scale workforce programs. Strong analytical, problem-solving, and decision-making skills. Should be excellent with numbers as we would like every process of our MSP solution to be measurable to drive better customer outcomes. Excellent communication, negotiation, and stakeholder management abilities. Knowledge of employment laws, compliance regulations, and workforce risk management. Preferred Certifications: Certified Contingent Workforce Professional (CCWP) SHRM-CP, SHRM-SCP, or PMP (Project Management Professional) Show more Show less

SOW (Statement of Work) Specialist

India

3 - 5 years

Not disclosed

On-site

Full Time

Company Overview: Workspend is a leading global provider of contingent workforce management solutions for Fortune 500/Global 2000 clients. Workspend is one of the fastest growing companies in the industry and currently supports over 40 clients to manage their temporary workforce and total talent solutions. Workspend is an innovative company, and we are using the latest innovative technologies to disrupt the workforce industry. Job Summary: A Statement of Work (SOW) Specialist is responsible for developing, managing, and maintaining SOW documents, ensuring they align with project goals and timelines. This role often involves collaborating with stakeholders to define program objectives, managing resources, and ensuring the successful implementation of programs. They also contribute to risk mitigation, supplier management, and overall program success. Key Responsibilities: SOW Development and Management: Designing and refining SOW documents, ensuring they are comprehensive and meet requirements. Stakeholder Management: Collaborating with internal and external stakeholders to define program objectives, scope, and deliverables. Resource Management: Supporting resource allocation and budgeting to ensure efficient program execution. Program Coordination: Overseeing program activities, ensuring they align with project goals and timelines. Risk Mitigation: Identifying and mitigating potential risks associated with program implementation. Supplier Management: Managing supplier relationships, ensuring compliance with SOW terms and conditions. Communication: Facilitating communication between teams and stakeholders to keep everyone informed and aligned. Reporting and Analysis: Monitoring program progress, identifying areas for improvement, and reporting on program performance. Required Skills: Bachelor’s degree or equivalent related business experience Minimum 3 - 5 years of experience in a high-volume workforce management (MSP) environment managing both onboarding and contingent labor requirements. Experience with MSP and/or VMS accounts. Experience with Professional Statements of Work, and/or Outsourced Services. Manage workload, set target dates, meet deadlines, follow processes, and develop and implement project road maps to achieve optimum results. Knowledge of and the ability to utilized best practices in purchasing, procurement and client negotiation. Other Required Skills Ability to professionally and effectively represent the organization as required. Ability to demonstrate high-level customer service to internal and external clients. Ability to negotiate pricing and delivery terms with service supplier firms. Ability to establish and maintain effective working relationships. Skilled in communicating effectively verbally and in writing. Workspend is an EEOE. Workspend offers an entrepreneurial culture and endless opportunity to grow for the right and motivated individuals. Looking for candidates who are driven and are looking to grow to next level in their careers. Should be responsible and take ownership. Show more Show less

MSP Contract Manager

Hyderabad, Telangana, India

3 years

Not disclosed

On-site

Full Time

Company Overview: Workspend is a leading global provider of contingent workforce management solutions for Fortune 500/Global 2000 clients. Workspend is one of the fastest growing companies in the industry and currently supports over 40 clients to manage their temporary workforce and total talent solutions. Workspend is an innovative company and we are using the latest innovative technologies to disrupt the workforce industry. Position Summary: As a member of the Strategic Sourcing Team, the Contracts Specialist or Manager is responsible for preparation, reviews, negotiations, execution and management of Professional Services Agreements, Statements of Work, Amendments and Addendums for both new and existing customers. The successful candidate will interface with a number of internal and external customers at all levels and will drive towards amicable and compliant outcomes. Must Have: Minimum 3+ years of experience working with USA Contingent Workforce Management / MSP Companies . Strong experience in MSP Contract Management Responsibilities: Review, draft and negotiate a variety of Commercial Agreements such as Master Agreements, Technology and Software/Subscription (SAAS) Agreements, Marketing Agreements, Consultancy Agreement, Services Agreements, Data Protection Agreements and other Vendor agreements based on third party and company’s standard template and cross-functional discussions with a Global Legal Team and other Internal/External stakeholders. Independently coordinate the Review, Vetting, Execution of Agreements, including negotiation of Commercial Contracts and tracking/updating matters in Contract Management System. Should be responsible for Team Management, Stakeholder Management. Should be responsible for finalization of the Commercial Contracts by having analytical approach. Should possess strong written and verbal communication skills. Required Skills: Minimum 4+ years of proven work experience in drafting, reviewing, negotiating and finalizing a variety of Global Commercial Contracts in MSP Space . Prior proven experience working with US Staffing Agreements and Compliance related documents . Strong organizational skills and the ability to multitask and prioritize in a fast-paced environment. Curiosity and willingness to learn new things. Ability to take ownership and operate independently in the delivery of Legal services with sense of urgency, reliability, practicality and personal skills compatible with building trust with stakeholders. Support to Business departments on major and complex Legal matters and playing an active role in the development and effectiveness of the legal department by sharing knowledge and experience. Ensure legal risks are timely identified, assessed, evaluated, and mitigated through proper strategic and management action plans, as necessary. Preferred Skills: Candidate should have hands on experience in Independent contractor (1099/IC) vetting. Candidates should independently process IC vetting. Should be well versed with IC compliance Work Locations: Noida OR Hyderabad, India (Onsite Role) Shift Timing: 6:30pm - 3:30am IST (USA- EST Shift ) Workspend is an EEOE. Workspend offers an entrepreneurial culture and endless opportunity to grow for the right and motivated individuals. Looking for candidates who are driven and are looking to grow to next level in their careers. Should be responsible and take ownership. Show more Show less

Director of Sales - Contingent Workforce MSP solutions - looking for an exceptional leader

Noida, Uttar Pradesh, India

10 - 15 years

Not disclosed

On-site

Full Time

About Workspend Workspend is a global provider of innovative workforce solutions, specializing in Managed Service Provider (MSP) services for contingent labor. Our mission is to help organizations gain visibility, control, and cost-efficiency over their extended workforce through data-driven insights, best-in-class vendor management, and a technology-agnostic approach. With a client-centric mindset and a flexible delivery model, Workspend serves Fortune 500 companies and mid-market organizations across a broad range of industries. Workspend offers the most innovative contingent workforce solutions to clients backed by leading technology innovations like: WRAP - Our analytics platform Workspend Direct - Our direct sourcing platform Workspend Connect - Our IPaaS to connect any system Workspend agentic AI to drive productivity and outcomes. Role Summary We are seeking an exceptional and dynamic Director of Sales to lead and scale our global inside sales operations. Based in Noida, India , this leader will own the inside sales funnel, customer engagement, solutioning and drive demand generation, lead qualification, and pipeline acceleration across global markets with a strong focus on the U.S. enterprise segment . The ideal candidate will bring deep expertise in selling to procurement and HR leaders , thrive in a metrics-driven environment, and possess a strong understanding of CRM platforms (HubSpot) and Generative AI tools to optimize team performance. This individual will collaborate closely with marketing to execute go-to-market (GTM) strategies and deliver measurable outcomes. Key Responsibilities 🧭 Strategic Leadership Build, lead, and scale a high-performing global inside sales team aligned with Workspend’s GTM strategy. Define and optimize the sales development process from prospecting to qualified opportunity handoff. Build a COE around key Workspend solutions working closely with marketing to drive prospective customer engagement. 📈 Sales Execution & Revenue Growth Drive qualified pipeline generation to support sales targets across global markets, especially the U.S. . Set and track KPIs and conversion metrics to improve SDR performance, using data-driven decision-making. Ensure CRM (HubSpot) discipline and pipeline hygiene across the team. 🤝 Collaboration & Enablement Partner with Marketing to design and execute integrated campaigns, messaging, and lead nurture workflows. Work in tandem with the Enterprise Sales and Client Success teams to align inside sales strategies with broader revenue goals. 🔧 Tech & Process Optimization Leverage HubSpot CRM and automation tools for lead scoring, routing, follow-ups, and reporting. Apply GenAI tools (e.g., for email personalization, call analysis, predictive scoring) to enhance outreach efficiency and productivity. Continuously refine playbooks, talk tracks, and email cadences based on analytics and feedback. Required Qualifications 10-15 years of progressive experience in sales leadership , preferably in contingent workforce MSP solutions, or selling strategic staffing/workforce solutions to HR and procurement leaders. Demonstrated success in selling to enterprise procurement and HR leaders , especially in North America . Should have excellent communication skills. Strong understanding of CRM systems (especially HubSpot ) and sales enablement platforms. Familiarity and proven use cases with Generative AI tools to drive inside sales productivity and results. Ability to lead, coach, and scale a team across geographies with a focus on performance and accountability. Excellent English communication and executive presence, comfortable interfacing with C-level stakeholders. Willingness to work U.S. EST hours from our Noida office . Preferred Attributes Background in contingent workforce solutions, staffing, or managed services. Knowledge of U.S. enterprise business culture and sales cycles. Experience partnering with demand generation and marketing teams to build GTM motions. Why Join Workspend? Lead a globally impactful sales function in a fast-growing industry. Be part of a company that embraces innovation , including AI-driven tools and digital transformation. Collaborate with dynamic, high-energy teams across continents. Attractive compensation, performance incentives, and growth opportunities. Show more Show less

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