As a Senior Accountant of the Reporting Center of Excellence team, you will focus on reporting compliance, maintaining best practices, and assisting with risk and control gap assessments and resolution within the Accounting organization. You will be responsible for monthly, quarterly, and annual financial accounting and management reporting activities, ensuring the presented information's completeness, accuracy, and timeliness. The work involves regularly interfacing with leaders and their teams across FSS NA to review reporting consistency and adherence to Company accounting policies and audit requirements, in addition to participating in high-visibility projects to drive continuous transformation. Additional requirements include, but are not limited to: Good communication and interpersonal skills to establish strong relationships with cross-functional teams An ability to quickly adapt to changes in business requirements A desire to learn and take on new opportunities with a sense of urgency, high energy, and enthusiasm Wolters Kluwer Financial Shared Services (FSS) focuses on building accounting expertise in a tower structure: Record to Report, Procure to Pay, and Order to Cash, and provides support to the businesses of Wolters Kluwer in a standardized, harmonized, and high-quality manner. If successful, the candidate can expand their expertise within a global organization. Essential Duties and responsibilities Utilize Accounting expertise to analyze and offer guidance on reporting accuracy and presentation, including providing recommendations to establish standard accounting policies Participate in monthly, quarterly, and yearly reporting and review of financial reports processes with the FSS NA and Divisional leaders Serve as a Tagetik consolidation application reporting liaison for FSS NA with the Corporate Consolidations team Drive simplification efforts and improve standardization in reporting, financial processes, and tools Partner with business stakeholders to learn business processes and identify risks and opportunities in resulting deliverables Contribute or lead accounting or cross-functional team projects to implement process improvements and financial system implementations or enhancements Ensure internal control environment documentation is in place and is being followed Support different groups with audit requests and data gathering Other duties as assigned Job Qualifications Education: Bachelor's degree in Accounting Required Experience: 7-9 years of accounting experience, at least 3 years in reporting/consolidations Experience with financial reporting applications Advanced skills in core Microsoft Office applications (e.g., Excel, Word, PowerPoint) Technology savvy with demonstrated ability to learn systems and processes quickly Highly Desirable Experience: Public accounting experience CA or CPA, or working toward the license Proficient knowledge of SAP or other major ERP systems Experience with BlackLine or other large account reconciliation applications Professional experience and awareness of the complexity, interactions, and dynamics within a large, multi-national company Competence with large data sets and knowledge of best practices for data cleanliness/integrity Process standardization expertise Other Knowledge, Skills, Abilities, or Certifications: (First list requirements, followed by preferences.) Ability to work flexible hours (US and UK hours) to coordinate with the rest of the team during peak close and reporting periods Strong analytical skills Strong communication skills, written and verbal Highly organized, detail-oriented approach to work demonstrated ability to produce high-quality work in ambiguous environments Ability to work independently under moderate direction, with a willingness to take the initiative and follow through on projects Desire to consistently exceed expectations and take on more responsibility Clear interest and passion for challenging the status quo Must be proactive and recommend solutions when discussing problems Demonstrated ability to remain calm under pressure and meet tight deadlines Ability to handle multiple tasks in a fast-paced environment
Wolters Kluwer - DXG is looking for a software engineer with a passion for honing technical skills to join a highly accomplished team. This role will be reporting to the Development Manager and will be working closely with both internal & external integration teams. The LCC platform - short for Lippincott Clinical Context forms a key part of the Medical Education/Medical Practice division of the Health solutions offering from WK - delivering a an interactive experience for health professionals and students. You will be joining a team of highly skilled engineers that helped shaped this platform to an enterprise scale application. This role entails having familiarity, understanding and application of design and architecture principles, hands-on development skills, awareness and application of the latest in secure coding practices, performance optimizing and be able to demonstrate an in depth understanding of the SDLC engineering and release cycles in their day to day work. The candidate will be part of a high performing scrum team while helping shape and define industry best practice development, process and coding standards. Job Description Responsibilities: . Interpret and understand contextual requirements . Creative thinker of out of the box solutions for day-to-day issues . Design, debug implementations of complex software solutions using Angular, Typescript, HTML, CSS and NodeJS . Translate requirements to solution design . Analyse, plan and estimate simple to complex development tasks . Understanding of business feature from its technical design, through development and all the way through to release . Perform Unit testing, code refactoring with other developers and involve in code reviews . Navigate through the SDLC (including but not limited to) - Coding, Unit testing, Integration testing . Working closely with QA partners, BAs, Coverage/assistance during UAT, Production support/debugging issues . Plan, prioritize, and effectively complete tasks in order to meet critical project deadlines. Qualifications: . Bachelor's degree in Computer Science or related field. . 3 or more years of relevant development experience. . 3 or more years of industry experience developing web-based applications using Angular, HTML, CSS is a must . Hands-on experience on Typescript is a must . Working knowledge of NodeJS is preferred . Working knowledge of JSON, XML, Schema and database models . Must have demonstrated use of Architecture design patterns in the last 2 projects. . Knowledge and experience with container technologies such as Docker . Knowledge on cloud native application development (AWS). . Working knowledge of building and consuming third-party APIs and familiarity with tools such as Postman . Ability to properly document technical specifications, design artifacts and organize code. . Ability to interpret and identify patterns from APM tools and reporting dashboards . Experience working with Continuous Integration/Continuous Delivery and DevOps. . Experience and understanding of integration/communication between multiple systems/applications. . Experience and understanding of search technologies and caching strategies . Experience and understanding of Git Source control, and Gitflow branching methodology with emphasis on working with strategies that relate to the master/develop/feature/release branches . Must have understanding of SDLC and its various stages. . Must have knowledge of Agile development practices and associated tools . Working experience with JIRA, Confluence, Bitbucket is preferred . Must have strong analytical thinking, writing, problem solving and excellent communication skills.
Overview The Production Specialist I position is responsible for overseeing the entire production process for an assigned list of STM journals, which includes copyediting and composition through print and online deliverables, with a prominent focus on the quality of the content. The role serves as a point of contact for internal and external customers as well as prepress vendors. The Production Specialist I is responsible for oversight and adherence to the established schedule from submission to production through print and online distribution. Responsibilities also include quality checking at various points in the process, monitoring page budgets and other metrics, and working collaboratively with and providing feedback and direction to vendors. This position works closely with societies, editors, internal staff, and vendors to guarantee timely completion of projects Essential Duties and responsibilities Manages and coordinates the preparation and tracking of all journal content for successful and timely distribution to print and online publication. Responsible for the quality of all content deliverables, including online platform(s). Manage increasingly complex and/or society print and digital journals, ensuring deadlines are met and all content is delivered online on time to the appropriate electronic platforms. Manage vendor's work with focus on strict adherence to quality and schedule, escalating concerns as necessary with management. Assist others with training Q&A and provide sample training materials as needed. Interact with and manage internal and external customers (publishers, editors, authors, societies) and vendors. Manage prepress vendor's performance evaluate work done by vendor, including documenting errors and providing feedback participate in regular meetings with vendors as needed to monitor performance, troubleshoot, resolve errors and performance issues to keep production process moving. Monitor page budgets, excessive alterations, and other risks for unbudgeted production costs, escalating to management as needed. Responsible for tracking receipt of and managing processing and quality of ads. Manage advertising placement instructions. Update high-level production reports and systems with status information. Identify cost-savings initiatives when possible. Job Qualifications Education: Bachelor's degree in liberal arts , Communication, English or a related discipline, or equivalent experience required. Experience: 5 years previous experience in the STM publishing experience preferred Should have experience in leading a team of 5 to 8 members 1+ year copyediting scientific or health sciences journals or books preferred Experience working within digital content delivery/content management platforms Strong organizational, communication, and follow-up skills Ability to prepare and conduct customer-facing business meetings with remote participants MS Office Suite, Adobe, and XML
About the Role: Take your software engineering career to the next level as a Senior Product Software Engineer. You will play a key role in designing, developing, and troubleshooting software programs. Your technical skills and innovative mindset will contribute to the continuous improvement of our products, making a significant impact on user experience and satisfaction. Responsibilities: . Take the lead in designing, developing, and maintaining complex software applications to meet project requirements. . Collaborate with cross-functional teams to define design specifications and details, taking into account diverse perspectives. . Regularly communicate project updates, progress, and challenges to stakeholders and team members. . Prepare detailed technical specifications and requirements documents to guide the development process. . Identify bottlenecks and optimize software programs to improve overall performance and efficiency. . Lead the design of innovative and user-friendly software applications that align with customer needs and industry standards. . Create comprehensive testing routines and procedures to ensure the reliability and accuracy of software applications. . Utilize mathematical principles and statistical approaches to solve intricate problems in scientific or applied fields within software projects. . Collaborate with others to troubleshoot and resolve complex information technology issues that may arise during development. . Prepare and preprocess data for analysis, ensuring its accuracy and readiness for use in software applications. . Offer technical support to end-users, providing assistance for software maintenance, troubleshooting, and usage queries. Skills: . Software Engineering: The ability to design, develop, and maintain software systems and applications by applying principles and techniques of computer science, engineering, and mathematical analysis. This includes the capacity to understand user requirements, create and test the software, and resolve any software-related issues. . Software Development: The ability to design, write, test, and implement software programs, applications, and systems. This includes understanding various programming languages, software architecture, and software testing methods. It also involves problem-solving capabilities to fix software issues and improve functionality. . Programming: The ability to design, write, test, debug, and maintain the instructions, also known as code, that a computer must follow to execute a task. This skill often involves various programming languages such as Python, Java, or C++. . Problem Solving: The ability to understand a complex situation or issue and devise a solution by defining the problem, identifying potential strategies, and ultimately choosing and implementing the most effective course of action. . Analysis: The ability to examine complex situations or problems, break them down into smaller parts, and understand how these parts work together. . Testing: The skill of evaluating a system or process, often in software or product development. It involves the ability to identify problems, measure effectiveness, and ensure quality or functionality. . Agile: The ability to swiftly and effectively respond to changes, with an emphasis on continuous improvement and flexibility. In the context of project management, it denotes a methodology that promotes adaptive planning and encourages rapid and flexible responses to changes. . Source Code Repository: The ability to effectively use a source code repository, a file archive and web hosting facility where a large amount of source code, for software or for web pages, is kept, either publicly or privately. This skill involves the ability to manage and track changes to code, identify and fix issues, merge code from different branches, and collaborate with other developers. . Relational Database: The ability to design, implement, and manipulate a relational database, a type of database that stores and organizes data in a structured way and where data is logically inter-related. This skill often requires proficiency in SQL, database management systems, and understanding of database design principles. . APIs: The ability to design, develop, and manage Application Programming Interfaces, which constitute the set of protocols and tools used for building application software. This skill includes the capacity to create and maintain high-quality API documentation, implement API security practices, and understand API testing techniques. Additionally, having this ability means understanding how APIs enable interaction between different software systems, allowing them to communicate with each other. . Design: The ability to create, conceptualize, sketch, and implement layouts, structures, and plans either for aesthetic or functional purposes. This could be used in various contexts such as architecture, fashion, graphics, interior and more. It involves creativity, problem-solving and strategic thinking. . Framework: The ability to understand, utilize, design and develop complex structures and systems in various contexts such as programming, project management or business strategy. This ability requires critical thinking, problem-solving skills and attention to details. . Documentation: The ability to create, manage, organize, and maintain important information and documents in various physical and digital formats. This skill may include preparing reports, managing files, storing data, and keeping records organized and updated for easy retrieval and understanding. Competencies: . Inclusive Collaboration . Analytical skills . Drive to perform . Accountability . Functional Expertise . Operational Excellence
Title: Strategic Sourcing Specialist (COE Sourcing - Senior Buyer) Location: Pune - Hybrid (At least 3 days a week - Tue, Wed, Thu -Work from office) We are looking for Strategic Sourcing Specialist to join the Wolters Kluwer Global Business Services team. About Wolters Kluwer Wolters Kluwer is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, corporate performance, and ESG sectors. We serve customers in over 180 countries and maintain operations in over 40 countries. Together with approximately 20,000 people worldwide we provide expert solutions that combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. Overview As a Strategic Sourcing Specialist, you will be a key member of the Wolters Kluwer Global Strategic Sourcing Team, delivering value across critical sourcing categories such as software, IT infrastructure, professional services, and Global workforce management. In this global role, you will take charge of managing end-to-end contracting and supplier management activities within Wolters Kluwer's fast-paced and dynamic sourcing environment. Based in the Sourcing Center of Excellence in Pune, India, you will have the opportunity to bridge foundational experience with advanced responsibilities. This position will allow you to deepen your expertise in procurement and supplier management while advancing your career within a global organization. Key Responsibilities Internal Stakeholder Collaboration: Partner with stakeholders worldwide to understand and support their sourcing and procurement requirements. Deliver an exceptional business partnering experience by ensuring alignment with business objectives and driving the timely, high-standard delivery of sourcing projects. Contract Management: Take end-to-end ownership of managing multiple contractual agreements in a fast-paced environment. This includes analyzing contracts, negotiating terms, and executing agreements to support organizational objectives. Supplier Relationship Management: Cultivate strong, collaborative partnerships with suppliers through clear and consistent communication, ensuring alignment with Wolters Kluwer's strategic priorities and objectives. Software and SaaS Agreements: Develop expertise in managing software supplier contracts and SaaS agreements. Global Contract Renewals: Lead renewal processes for low complexity contracts, ensuring contracts meet organizational needs while negotiating favorable terms to maximize value for Wolters Kluwer. Project Management: Manage multiple moving deadlines across concurrent sourcing projects, ensuring timely delivery by coordinating with stakeholders, monitoring progress, and adapting to shifting priorities as needed. Contract Negotiation Support: Work closely with internal business owners and legal counsel to negotiate agreements that meet Wolters Kluwer's legal, financial, and operational requirements, ensuring timely and seamless contract execution. External Stakeholder Management: Build and nurture strong supplier relationships through proactive collaboration, open communication, and mutual trust to support long-term partnerships and operational success. Addressing conflicts promptly through open and transparent communication to prevent escalations and maintain positive partnerships. Qualifications and Requirements Education: Bachelor's or master's degree in business, Finance, Engineering, or a related field. Experience: A minimum of 5 years of professional experience preferably with at least 2 years in a large global organization, with exposure to IT or software sourcing in a global environment. Expertise in strategic sourcing for indirect spend categories, including spend analysis, contract management, and supplier coordination. Communication and Interpersonal Skills: Excellent verbal and written communication skills in English, with a strong ability to build collaborative relationships and effectively engage with diverse stakeholders across all levels. Contract Management Experience: Demonstrated expertise in reviewing and finalizing agreements in partnership with legal teams, ensuring accuracy, completeness, and compliance with legal and regulatory standards. Proficient in facilitating issue resolution by guiding both suppliers and Wolters Kluwer teams through risk review processes, with a proven track record in managing and negotiating complex Software and SaaS agreements. Analytical Skills: Strong analytical and quantitative abilities, preferred to have some experience in evaluating costing proposals and effectively communicating insights to support informed decision-making. Project Management: Basic organizational and project management skills, with the ability to manage multiple moving projects simultaneously. Adaptability: Must exhibit a proactive attitude, adaptability, and creativity in solving problems. Technical Proficiency: Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Preferable having prior experience in eSourcing tools - COUPA, ARIBA, etc Language Requirements: Fluency in English is required. Work Location : Kalyani Nagar, Pune. Work Timing: Our sourcing teams operate from our United States and Europe offices, addressing sourcing and procurement needs for stakeholders worldwide. The ideal candidate should be adaptable to a flexible work environment and willing to work in different shift timings based on operational requirements.
Job Posting About the Role: As a Senior Product Software Engineer, You will play a key role in designing, developing, and troubleshooting software programs. Experience: - Minimum 6-10 years developing N-tiered systems in a .NET/SQL environment with C#. - STRONG knowledge of object-oriented programming and design patterns, and profound knowledge of Domain Driven Design - Good understanding of .NET core - Experience developing ASP.NET applications with the use of 1 of these client-side JavaScript libraries Angular-20 - Proficiency with web development standards and best practices including JavaScript, HTML, CSS, ASP.NET - Knowledge of design patterns and a strong understanding of OOD/OOP practices - Hands on Experience in cloud-based development Azure, AWS and serverless architectures - Experience in TDD and writing mock unit tests and integration tests - Strong communication skills - verbal and written - and ability to work collaboratively as a team - Understanding of 12Factor apps (https://12factor.net/) - Passionate about software development Good to have: - Knowledge of Docker and Kubernetes - Knowledge of data modelling no-SQL solutions. Preferred Qualifications: - Experience developing software for a commercial product. - Experience developing cloud based web software.
Job Description: Expereince Required: 10 to 15 years Essential Duties and Responsibilities: As a senior member of the DevOps team, you will lead initiatives that elevate developer experience, streamline automation, and ensure robust, scalable delivery pipelines. You'll collaborate with the development teams to improve the delivery experience by designingand maintaining fully automated modern CI/CD workflows. Your expertise in scripting (PowerShell/CLI), Docker, Kubernetes and GitOps toolingwill be key to building resilient, observable systems that empower developers and accelerate product delivery while maintaining high security standards and foster cost efficiency. CI/CD & Automation Design, implement, and maintain robust CI/CD pipelines using Azure DevOps and in the future with GitHub Actions Optimize build and test processes for performance and reliability. Develop and manage YAML-based declarative pipelines . Configure and maintain self-hosted agents for custom build environments. Automate tasks and workflows using PowerShell scripting. Infrastructure & Cloud Implement and manage Infrastructure as Code (IaC) using Terraform to provision and maintain Azure resources. Ensure scalable, secure, and cost-effective cloud infrastructure deployments. Containerization & Orchestration Build and manage containerized applications using Docker . Deploy and orchestrate workloads on Azure Kubernetes Service (AKS) . Manage Kubernetes packages using Helm charts. GitOps Implement GitOps workflows using Flux for automated, declarative deployments. Source Control & Package Management Apply best practices in Git workflows, including trunk-based development . Manage .NET dependencies using NuGet . Security & Quality Integrate tools like SonarQube , Black Duck , and CheckMarx into CI/CD pipelines for code quality, security, and license compliance. Monitoring & Observability Set up and maintain monitoring solutions using Azure Application Insights and Datadog . Implement cloud cost management strategies to monitor and optimize Azure spend. Experience with Istio or Ambient Service Mesh is a strong plus. Operating Systems Administer and troubleshoot Linux-based environments for servers and containers. Debugging & Troubleshooting Diagnose and resolve issues across CI/CD pipelines, infrastructure, and containerized environments. Use monitoring tools like Azure Application Insights and Datadog to identify performance bottlenecks and system failures. Troubleshoot Linux-based server and container environments. Collaborate with developers and QA to debug build failures, deployment errors, and runtime anomalies.
Job Description Summary Experience Range : 6 to 10 Years Position Overview: The Senior Product Software Engineer will be a developer and will be a key member of our development team, responsible for designing, developing, and implementing high-quality software solutions. This role requires a deep understanding of both front-end and back-end technologies, with a specific focus on Azure implementations, Angular, and databases. The ideal candidate with relevant experience should have a proven track record of delivering successful projects working within teams. This is a permanent position for Pune location. Key Responsibilities: A Full stack Development: Design, develop, and maintain scalable web applications using Angular for front-end and .NET core for back-end. Azure Implementations: Utilize Azure services for deployment, monitoring, and scaling of applications. Implement Azure DevOps for CI/CD pipelines. Database Management: Design and manage databases, ensuring high performance, security, and availability. Collaborative Development: Work closely with cross-functional teams, including designers, product managers, and other developers, to deliver high-quality solutions and ship new features. Code Quality: Write clean, maintainable, and efficient code. Conduct code reviews and provide constructive feedback to team members. Identify and correct bottlenecks and fix bugs. Mentorship: Mentor and guide junior developers, fostering a culture of continuous learning and improvement within the team. Agile Methodologies: Participate in agile ceremonies such as sprint planning, stand-ups, and retrospectives. Contribute to the continuous improvement of our agile processes. Participate in all phases of the software development lifecycle, from requirements gathering to deployment and maintenance. Collaborate with cross-functional teams to define, design, and ship new features. Ensure performance, quality, and responsiveness of applications. Technical Requirements Experience in full stack development, with a strong focus on Azure implementations and Azure technologies. Technical Proficiency: Expertise in .NET, WebAPI, Angular and database management (SQL, NoSQL). Azure Services: Proficient in using Azure services such as Azure Functions, Azure Logic, TypeScript, Azure SQL, Azure AKS, Function App, Service Bus, Storage Account, SignalR, CI/CD: ADO Pipelines with Terraform, Azure Storage, and Azure DevOps. Problem-Solving: Strong analytical and problem-solving skills, with the ability to think critically and provide innovative solutions. Quick Learner: Ability to quickly learn and apply new technologies and frameworks. Good to have: Experience with microservices architecture. Knowledge of containerization technologies such as Docker and Kubernetes. Agile Certification: Certification in agile methodologies (e.g., SAFe) is a plus. Soft Skills Communication: Excellent communication and collaboration skills, with the ability to work effectively with remote and on-site teams.
Job Posting About the Role: As a Senior Product Software Engineer, You will play a key role in designing, developing, and troubleshooting software programs. Experience: - Minimum 6-10 years developing N-tiered systems in a .NET/SQL environment with C#. - STRONG knowledge of object-oriented programming and design patterns, and profound knowledge of Domain Driven Design - Good understanding of .NET core - Experience developing ASP.NET applications with the use of 1 of these client-side JavaScript libraries Angular-20 - Proficiency with web development standards and best practices including JavaScript, HTML, CSS, ASP.NET - Knowledge of design patterns and a strong understanding of OOD/OOP practices - Hands on Experience in cloud-based development Azure, AWS and serverless architectures - Experience in TDD and writing mock unit tests and integration tests - Strong communication skills - verbal and written - and ability to work collaboratively as a team - Understanding of 12Factor apps (https://12factor.net/) - Passionate about software development Good to have: - Knowledge of Docker and Kubernetes - Knowledge of data modelling no-SQL solutions. Preferred Qualifications: - Experience developing software for a commercial product. - Experience developing cloud based web software.
About the Role: As a Product Software Engineer, you will build upon your foundational skills to develop and enhance software programs. With a focus on innovation and user satisfaction, you'll collaborate with your team to improve the performance and usability of our products, ensuring they meet the high standards our users expect. Hands-on on coder. Gather and document project requirements, create detailed backlogs in Jira working with business and product owners Analysis and Design - Transforms high-level design into low-level design and implementation. Collaborate with an agile team that is passionate about utilizing emerging technologies and delivering high quality and timely code Work collaboratively with directors, manager, architects, security champions and other engineers to estimate, design, code, deploy and support working software / technology components Good understanding and experience following design patterns, test-driven development and continuous integration practices Build automated, scalable services and systems to power our growing Azure cloud infrastructure Software prototyping and construction - Design, Build, and Modify existing business-tier components, Web applications, and database objects Validate proposed solutions and seek feedback from stakeholders Perform unit and integration testing on all developed code - Create and execute unit and integration tests within development lifecycle Proactively benchmark application code to mitigate performance and scalability issues Work with Quality Assurance Team on issue reporting, resolution, and change control Support and Troubleshooting - Assist Operations Team with any environment issues during application deployment across Development, QA, Staging, and Production environments. Assist other cross teams with troubleshooting problems that may arise from applications or integration of various components. Technical Experience: A minimum of 3+ years extensive, hands-on, experience with Java, Spring boot, Typescript, JavaScript, Oracle or MS SQL, NoSQL. 1+ year Experience with Microsoft Azure (Azure SQL, Storage, Web apps, Key Vault, pipeline, App insights and Monitoring) is desired Experience with Angular and Kendo UI is a plus. Experience with REST API/ Web API creation, consumption, integration using Service Oriented Architecture. Must have Advanced experience in Object oriented programming, data structures, dependency injection and multi-threading. Experience in Agile Software Development. Experience in Creating high-level, low-level design documentation. Experience working with GIT as source control and should understand the concepts around pull requests, branches, repositories, is a plus. Should be able to effectively use GitHub Copilot to write good code. Industry experience in the health care sector is a plus. Technology Certifications are a plus. Experience with unit test frameworks Candidates must have a proactive mindset toward integrating AI tools (e.g., GitHub Copilot) into their daily development workflow. Although extensive experience is not required, familiarity and a strong willingness to leverage AI utilities is essential, as we prioritize AI-assisted development as a core part of our engineering culture. Education: Bachelor's degree in computer science or equivalent.
About the Role: As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills to manage and resolve complex operational and administrative challenges. You will be a key player in improving customer service processes and ensuring outstanding customer experiences at a strategic level. Responsibilities: . Resolve high-impact and complex customer issues. . Develop and implement customer service strategies. . Lead and coordinate large-scale projects aimed at process improvement. . Provide expert advice and guidance to junior associates and supervisors. . Create and deliver in-depth training programs. . Monitor and evaluate performance metrics to identify areas for improvement. . Collaborate with cross-functional teams to enhance customer satisfaction. . Ensure compliance with company policies and industry regulations. . Implement and monitor quality assurance standards. . Serve as a subject matter expert in operational and administrative processes. Skills: . Expert Communication: Exceptional ability in all forms of communication. . Strategic Insight: In-depth understanding of customer service strategies. . Advanced Problem-Solving: Mastery in resolving complex and high-impact issues. . Leadership & Mentorship: Strong ability to guide and develop team members. . Project Management: Skilled in planning, executing, and managing large-scale projects. . Analytical Proficiency: Advanced capability in data analysis and metrics evaluation. . Quality Assurance: Expert understanding of QA standards and practices. . Regulatory Knowledge: Thorough knowledge of industry regulations and compliance. . Requires extensive knowledge and has advanced skills and expertise in operational or administrative processes and activities . Generates potential solutions to complex operational or administrative problems looks beyond the immediate problem to the broader implications of actions or decisions . Completes operational or administrative work with minimal supervision may work autonomously without established procedures and practices . Communicates important and/or sensitive information and negotiates with higher levels in other departments and/or outside organizations . May coordinate the work of others, but is not a supervisor
Develop and maintain cloud-native applications. Manage projects utilizing multi-tenant architectures and microservices to ensure robust and scalable solutions. Collaborate with the Architecture team to make key architectural decisions, following best practices and aligning with the overall strategy. Take full responsibility from initial design and build to release and ongoing production support. Mentor junior developers, code reviews, promoting best practices and fostering an Agile environment to meet deadlines and quality standards. Ensure high code quality and encourage innovation in product development. Work with cross-functional teams to address complex technical challenges, ensuring seamless integration and deployment of software solutions. The following mandatory skill set is required for this position: C#, .Net 6+ Cloud-based development using Azure (App Services, Function App, KeyVault, Azure service bus queue, Storage Account) REST Web API Knowledge on EF or other ORM frameworks SQL or any other relational database Front-end development using Angular 14+ / other UI frameworks Azure DevOps/JIRA CI/CD Writing Unit Tests (X Unit/N Unit) Use of Mocking Frameworks. Other, nice to have skills: AI/ML Docker/Kubernetes No SQL database DevOps (ARM Templates, YAML, PowerShell)
Job Summary: We are looking for a strategic Data resource with hands-on expertise in Data Analytics, Data Visualization, and Presentation skills (both Slide decks and Dashboards). The ideal person should be able to analyze complex datasets, extract actionable insights, and communicate findings clearly through compelling visualizations and presentations. Proficiency in tools like Excel, Power BI, Tableau, or similar platforms is essential, along with the ability to tailor insights for both technical and non-technical audiences. Key Responsibilities: Data-Driven Analysis & Management Work on data-heavy projects involving data ingestion, transformation, analytics, and reporting. Collaborate with data analysts, data scientists, and engineers to ensure data models align with business goals. Perform data analysis to validate business problems, identify trends, and inform solution design. Ensure data accuracy, lineage, and compliance throughout the project lifecycle. Expert in crafting high-impact PowerPoint presentations and building interactive, data-driven dashboards (Power BI/Tableau/Excel) with strong visual storytelling and executive-ready insights. Client Engagement & Project Leadership Act as the primary point of contact for clients, managing communications, clarifying business needs, and ensuring expectations are aligned. Lead and manage AI/ML and data based projects with end-to-end accountability on business analysis deliverables. Address and resolve client queries promptly and effectively. Solution Design & Business Workflow Mapping Understand and map current and future state business workflows. Analyze customer requirements and propose AI/ML or automation solutions that improve efficiency and decision-making. Collaborate with solution architects and data scientists to shape technically feasible and impactful solutions. Feature Validation & Release Management Validate developed features against business requirements and perform UAT with stakeholders. Create and manage release items, documentation, and change logs. Provide post-release support, triage issues, and coordinate fixes with tech teams. Problem Solving & Strategic Thinking Apply structured thinking to break down complex business problems and recommend optimal solutions. Use critical thinking to assess risks, dependencies, and trade-offs in proposed features or models. Key Skills & Qualifications: Bachelor's or Master's degree in Business, Computer Science, Data Science, or related fields. 6-10 years of experience in data analysis, with proven experience in AI/ML or data-driven projects. PowerPoint expert skilled in crafting executive-ready slides with clear storytelling, on-brand design, and data visualization that drives decisions. Familiarity with large language models, machine learning workflows, and data platforms. Strong data literacy with the ability to analyze and interpret structured/unstructured data. Excellent communication and stakeholder management skills. Proficiency in tools like JIRA, Confluence, SQL, Excel, Power BI/Tableau, Lucidchart, etc. Solid understanding of Agile/Scrum practices and software development lifecycle (SDLC). Preferred Qualifications: Experience with Generative AI tools and prompt engineering concepts. Knowledge of data governance, privacy, and regulatory frameworks. Certifications in Business Analysis (CBAP, PMI-PBA) will be add-on. Experience in industries like legal tech, BFSI, or enterprise SaaS preferred
Essential Duties and Responsibilities Drive the technological direction for business-critical applications, ensuring alignment with the overall business vision and strategic objectives. Lead and manage the full lifecycle of technology programs and projects, from initiation to successful delivery, ensuring they meet scope, budget, and timeline requirements. Orchestrate and coordinate efforts across diverse development, QA, and operations teams to ensure seamless project execution and delivery. Lead the adoption and implementation of DevSecOps practices for all relevant products, enhancing security, efficiency, and collaboration. Act as the primary technology liaison for designated business units within Wolters Kluwer, fostering strong relationships and ensuring effective communication. Identify, assess, and mitigate technical and project risks, developing contingency plans to ensure smooth project progression. Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance Assist RTE with identifying resources needed and assigning individual responsibilities within a program. Monitor project performance, track key metrics, and provide regular, transparent updates to stakeholders on progress, challenges, and successes.. Experience: A proven track record of successfully implementing software or web development projects using Agile methodologies including 5+ years of experience as a Technology Program Manager managing large, complex initiatives in a high-tech development environment with multi-function teams following SAFe methodologies. In addition, a proven track of designing content pipeline end-to-end. Must have a good understanding of web development technologies, including HTML, CSS, XML, SQL, .NET, JavaScript (AngularJS), or PHP. Preferably has experience developing software. Solid understanding of software development life cycle models. Ability to develop and maintain a comprehensive content model that aligns with business goals and user needs. Proven experience in analytics (data and content). Solid understanding of and demonstrated experience in using appropriate tools: Project Management tools including JIRA, Miro Analytics tools such as Google Analytics, Pendo Other tools such as Microsoft Project, Visio, and all Office Tools is a plus Other Knowledge, Skills, Abilities or Certifications: Strong interpersonal skills. Strong analytical, planning, and organizational skills with an ability to manage competing demands. Proven ability to lead software development initiatives and ensure objectives, goals, and commitments are met. Excellent oral and written communications skills in English. Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view.
Lead Enterprise Software Engineer Location: Chennai Experience Range : 10 to 16 Years Wolters Kluwer is looking for a hands-on Automation Engineer in our Enterprise Systems Software Engineering Team to design, deploy, support, operation, and integrate next generation of Enhanced Monitoring Observability cloud applications. Working within our Engineering/Automation areas, the senior cloud engineer (Lead Enterprise Software Engineer) will be collaborating closely with Architecture, Networking, Global Hosting, Cloud Operations, GIS Security, Compliance, Product Development teams and other key stakeholders, to ensure the applications are built in a resilient, secure, and scalable manner along with the standards. This role will be pivotal in driving automation across Enterprise Cloud infrastructure as part of Dev Sec Ops portfolio. The ideal candidate will have deep experience in IaC, production-grade automation, cross-cloud resiliency, and operational excellence. The engineers are relied on for automating activities that are otherwise manual and bringing efficiencies to existing processes. In addition, automation engineers champion the development of reusable solutions/templates taking advantage of the latest capabilities that cloud monitoring has to offer. Essential Duties and responsibilities Implementation/support/maintenance of AIOps/ system which is used by multiple development and operations teams. Implementation of plugins / integration components to existing monitoring solutions (commercial and custom). Work with product team in containerizing applications, debugging issues and assisting with app transformation. Implement full stack monitoring to ensure infra, cloud platform, OS, apps telemetry Work to continually improve time to market products and releases by proposing innovative solutions to automate Provide input into architecture and engineering standards Prepare and maintain the architectural documentation Explore new technologies, development patterns, and partake in pilots/POC/technology evaluations Coordinate and assist in complex troubleshooting in production support/operations IaC Development & Automation Design, develop, and maintain Infrastructure as Code (IaC) modules using tools such as Terraform, ARM, Bicep, CloudFormation, and Ansible for multi-cloud environments. Build Just-In-Time reusable ADO pipelines integrated with YAML-based deployment patterns and application-driven inputs for automated recovery and provisioning. Disaster Recovery & AIops Engineering Lead technical design and implementation of automated DRA pipelines including failover/failback strategies across AWS and Azure. Implement infrastructure workflows as part of AIOps for automated trend analysis, load balancer control, firewall posture tracking, and vulnerability remediation. Production Reliability & Incident Support Act as Tier-4 engineering escalation point for complex production incidents, root cause analysis, and recovery automation. Develop self-healing mechanisms and monitoring enhancements using cloud-native tools (e.g., AWS CloudWatch, Azure Monitor, Tanium). Ability to debug and handle complex incidents in production environments with composure. Security & Compliance Integration Support infrastructure compliance with frameworks such as NIST, SOC2, PCI-DSS, by embedding automated posture checks and remediation in CI/CD. Participate in weekly vulnerability reviews, risk register updates, and remediation rollout across cloud environments. Collaboration & Documentation Collaborate with product owners, QA, business analysts, and application teams to translate functional use cases into automated infrastructure solutions. Maintain documentation for automation workflows, pipeline standards, and reusable modules. Required Skills & Qualifications Tools and Tech Proficiency needed (out of 5) CI/CD with Azure DevOps 4 Git/Github 4 Jenkins 3 API development 3 SQL server database management (good to have) 2 Oracle server database management 2 IaC - Terraform , Arm/Bicep/ Cloud formation 4 Bash scripting 2 Powershell scripting 4 Azure function 4 Python (AWS lambda) 4 Prompt engineering AI (AWS Q, Bedrock , Anthropic, Gen AI) integration - plug and play 3 Preferred Qualifications Certifications: Terraform Associate, AWS/Azure Architect, CKA/CKAD preferred. Experience with AI/ML-driven operations tools or auto-remediation frameworks. Exposure to SRE practices, Observability stack, and incident automation. Soft Skills Proactive ownership of initiatives with a delivery-first mindset. Strong cross-functional communication and ability to work in agile pods. Clear documentation and reporting skills (contributing to audit and security reviews). Actively explore new trends and identify new ways of solving old problems Serves as a peer leader to other developers and develops technical skills and practices for high-quality software development Liaise with other teams and stakeholders, adhering to standards and coordinating approaches. participate in Agile activities and assist the development and testing process changes as and when required. Other Duties Performs other duties as assigned by management Job Qualifications & EXPERIENCE Education: Preferred: Bachelor's degree in Computer Science, Information Systems, or a related field Experience: Required: 10+ years experience in Software Engineering, Cloud DevOps Role 6+ years experience in writing IaC templates 6+ years writing programmatic deployment artifacts for enterprise applications 6+ years experience working with CI/CD tools (Azure DevOps, GitLab, GitHub, Jenkins or other well-known tools) 6+ years experience with Kubernetes and Prometheus 6+ years experience in Monitoring systems: Zabbix and/or Prometheus (experience in Data Dog / New Relic / Dynatrace / AppDynamics will be plus), cloud native monitoring solutions (AWS CloudWatch/X-Ray, Azure Monitoring) 5+ years experience in Logging solutions: preferable Elasticsearch 4+ years experience in Visualization tools: Grafana/Kibana 4+ years experience in Scripting: Bash and/or PowerShell, Python 4+ years strong experience in Architectural 4+ years strong experience in Networking skills 4+ years strong experience in Linux A strong DevOps experience on AWS & Azure Expertise in a SCM/CI/CD tool like GitHub, Gitlab, Jenkins 4+ experience with SQL 2+ Certifications in AWS and Azure Soft Skills Required: Able to work independently, Lead the initiatives, Mentor/help the Org to build next gen team Seniority: Individual Contributor Lead TraVEl requirements None Physical Demands Normal professional office environment.
About the Role: As a Manager in Software Engineering , you will lead a team of software engineers responsible for the development, implementation, and enhancement of commercial software products. You will oversee both desktop and browser-based applications, including thick client solutions, Angular-based platforms, and cloud-native systems on Azure. You will also guide the integration of AI capabilities into products where applicable. This role demands strong technical leadership, strategic thinking, and the ability to drive cross-functional collaboration to meet aggressive delivery timelines. You will be accountable for the performance and results of your team, ensuring that software solutions are innovative, reliable, and scalable. Responsibilities: Lead and manage a high-performing team of software engineers across diverse technology stacks. Provide expert guidance in solving complex technical challenges across desktop, web, and cloud platforms. Drive development of thick client applications (e.g., WinForms, WPF, Electron) and Angular-based web applications. Oversee integration of AI/ML capabilities in collaboration with data science/intelligence teams. Manage cloud-native development and deployment using Microsoft Azure services. Ensure adherence to software engineering best practices, coding standards, and quality benchmarks. Collaborate effectively in a matrixed organization with senior management, stakeholders, and cross-functional teams. Foster a culture of innovation, accountability, and continuous improvement. Conduct regular performance evaluations, mentoring, and coaching of team members. Plan and allocate resources efficiently to meet project timelines and business objectives. Monitor development processes, framework adoption, and project progress to ensure compliance and efficiency. Facilitate seamless integration and successful product launches through cross-team collaboration. Technical Skills: Thick Client Development : Experience with desktop applications WPF. Web Technologies : Strong expertise in Angular, TypeScript, HTML5, CSS3, and RESTful APIs, WCF. Cloud Computing : Hands-on experience with Microsoft Azure (App Services, Functions, DevOps, Storage, etc.). Containerization : Experience with Docker and Kubernetes for packaging, deploying, and scaling applications. Database Management : Strong understanding of relational and NoSQL databases (e.g., SQL Server, PostgreSQL, MongoDB), including schema design, performance tuning, and data security. AI Integration : Familiarity with AI/ML concepts and ability to guide integration into software products. DevOps & CI/CD : Proficiency in automation, continuous integration, and deployment pipelines. Frameworks : Deep understanding of software development frameworks and their practical application. Automation : Experience with test automation tools and strategies. API Design & Management : Strong understanding of API architecture, security, and documentation. Agile Methodologies : Proven ability to lead teams in Agile/Scrum environments. Leadership & Management Skills: Strategic Thinking : Ability to align technical execution with business goals. People Management : Skilled in team building, performance management, and career development. Stakeholder Communication : Strong communication skills to engage with senior leadership and cross-functional teams. Decision Making : Sound judgment in technical and managerial decisions. Inclusive Collaboration : Ability to foster a collaborative and inclusive team culture. Risk Management : Proactive identification and mitigation of delivery and quality risks. Mentorship : Passion for coaching and developing engineering talent. Competencies: Judgment & Decision Making Accountability Inclusive Collaboration Inspiration & Alignment Courage to Take Smart Risks
Wolters Kluwer - DXG is looking for an accomplished Architect with design driven technical skills coupled with hands-on coding experience. This role will be reporting to the Development Manager and will be working closely with both internal & external integration teams. The LCC platform - short for Lippincott Clinical Context forms a key part of the Medical Education/Medical Practice division of the Health solutions offering from WK - delivering a an interactive experience for health professionals and students. You will be joining a team of highly skilled engineers that helped shaped this platform to an enterprise scale application. This role entails a deep knowledge, understanding and application of design and architecture principles, hands-on development skills, awareness and application of the latest in secure coding practices, performance optimizing and be able to demonstrate an in depth understanding of the SDLC engineering and release cycles in their day to day work. The candidate will lead and mentor developers who are part of a high performing scrum team while helping shape and define industry best practice development, process and coding standards. Job Description Responsibilities: Interpret and understand contextual requirements Creative thinker of out of the box solutions for day to day issues Design, debug implementations of complex software solutions using NodeJS Translate requirements to solution design Analyze, plan and estimate simple to complex development tasks Take ownership for a business feature from its technical design, through development and all the way through to release Perform code review and refactoring with other developers Navigate through the SDLC (including but not limited to) - Coding, Unit testing, Integration testing Working closely with QA partners, Coverage/assistance during UAT, Production support/debugging issues Plan, prioritize, and effectively complete tasks in order to meet critical project deadlines. Qualifications: Bachelor's degree in Computer Science or related field. 8 or more years of relevant development experience. 5 or more years of industry experience developing web-based applications using NodeJS NestJS preferred. Must have demonstrated use of architecture design patterns in the last 2 projects. Must have an understanding of SDLC and its various stages. Must have knowledge of agile development practices and associated tools Must have strong analytical thinking, writing, problem solving and excellent communication skills. Must have hands-on experience with container technologies such as Docker. Must have strong experience in cloud native application development (AWS). Ability to properly document technical specifications, design artifacts and organize code. Ability to interpret and identify patterns from APM tools and reporting dashboards Experience working with Continuous Integration/Continuous Delivery and DevOps. Experience and understanding of integration/communication between multiple systems/applications. Experience and understanding of search technologies and caching strategies Experience and understanding of Git Source control, and Gitflow branching methodology with emphasis on working with strategies that relate to the master/develop/feature/release branches Experience working with SPAs such as Angular Experience working with JIRA, Confluence, Bitbucket is preferred Working knowledge of JSON, XML, Schema and database models Working knowledge of building and consuming third-party APIs and familiarity with tools such as Postman
Scrum Master Experience Range: 6 - 10 years Position Summary We are looking for an experienced and proactive Senior Scrum Master to join our team and drive Agile best practices across multiple teams or complex projects. In this role, you will serve as a servant leader, coach, and facilitator, helping teams deliver high-value software efficiently while fostering a culture of continuous improvement, collaboration, and transparency. Responsible for managing all aspects of diverse, medium to moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met. Communicates with end-users to provide timely and accurate information and status updates. The Scrum Master manages multiple Software Development projects with one or more Agile software development teams to successfully deliver multi-tier SaaS solutions on time, with high quality and that delight customers. Works collaboratively with product owners, Dev and QA team members, management and other Agile teams to achieve product delivery goals. Coaches and educates team members on Agile best practices. Experience: 68 years of experience as a Scrum Master, with at least 3 years in a multi-team Scaled Agile Scrum Master role. Must have worked on internal/external dependency resolution, long range planning, and conflict resolution in multi-team/multi-ART products. Bachelor's degree or equivalent combination of education and work experience in software development. Strong understanding and practical experience with Scrum, Kanban, and other Agile frameworks . Proven ability to facilitate Agile ceremonies and coach teams through complex delivery challenges. Excellent conflict resolution, communication, and stakeholder management skills. Experience working with distributed or cross-functional teams. Strong understanding of Agile tools (e.g., Jira, Azure DevOps, Rally). Relevant certifications (e.g., Certified Scrum Master (CSM), Professional Scrum Master (PSM II or III), SAFe Scrum Master) preferred. Experience working with teams who develop the Microsoft stack preferred. Nice To have: Experience supporting Agile transformations in large or complex organizations. Exposure to scaled Agile frameworks (SAFe, LeSS). Background in software development or technical delivery is a plus. Experience coaching teams in DevOps practices and CI/CD pipeline Essential Duties and Responsibilities: Schedule and lead PI Planning, Program Increment refinement, sprint refinement, Scrum of SCRUMs, sprint planning meetings, daily stand-ups, retrospectives, and other Agile and quality ceremonies. Serve as a Scaled Agile Scrum Master for one or more Agile teams, ensuring the effective application of Scrum principles and practices. Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives) and ensure they are productive and focused. Remove impediments and help the team overcome obstacles to progress. Coach, mentor and educate team members, Product Owners, and stakeholders on Agile mindset & best practices and process improvements. Foster a culture of continuous improvement by encouraging experimentation, feedback, and reflection. Work with Product Owners to ensure a well-refined and prioritized Product Backlog. Track and communicate key Agile metrics (velocity, burn-down, team health) to drive improvement and transparency. Collaborate with other Scrum Masters and Agile Coaches to align processes across teams. Support Agile transformation initiatives and contribute to developing organizational Agile maturity. Implement quality up front initiatives and champion/support organic process and micro-improvements with Agile teams. Understand priorities of initiatives and features from Business and Architectural Product Owners. Build and maintain relationships with other product and architectural teams, and in partnership with technical staff and members of management. Work with other Agile teams, their Scrum Masters and Product owners to ensure alignment and act together toward common goals.
Responsibilities : Strong hands-on experience in developing high-quality enterprise web applications Develop code that is maintainable, upgraded safe, secure scalable and robust. Collaborate with cross-functional teams to design, develop, and maintain scalable and responsive web applications. Work with minimal supervision within self-organizing Agile teams Education: Bachelor's degree in computer science, Engineering, or a related field. 3+ years of hands-on experience in Software development Requirements : Expertise on the Microsoft technology stack ( ASP.NET, .NET Core, Web API, SQL Server ). Good knowledge of Client-side scripting such as React (preferred), Angular or Vue.js . Strong understanding of OOP and SOLID principles. Exposure to Azure/AWS, CI/CD is an added advantage. Previous experience working in a distributed SCRUM team is a bonus. Exposure to AI or GitHub Copilot is required. Skills and Abilities: Excellent problem-solving and critical-thinking skills. Effective communication skills for both technical and non-technical audiences. Strong collaboration and teamwork capabilities. Ability to adapt to changing priorities and thrive in a fast-paced environment.
. Job Description The Wolters Kluwer Digital Experience Group co-creates products and solutions with Wolters Kluwer businesses around the globe to serve professionals in the Legal, Tax, Health, Finance and Compliance sectors. This wide and growing array of solutions supports business units in building and expanding their online product portfolios. The Digital Experience Group provides global leverage of industry and customer insight, driving technology capabilities for local product innovation. About the Role: As a Software Quality Assurance Analyst, you'll play a crucial role in ensuring the functionality and reliability of our software products by executing various test cases and helping to identify defects. Your focus will be on more diverse testing scenarios, improving test documentation, and providing insights to enhance our quality assurance processes. We are looking for self-motivated and passionate professional with a strong aptitude for test automation. Responsibilities: The Software Quality Analyst will participate in technical reviews and provide feedback on requirements, design documents & specifications, and Initiatives from a Quality Engineering and testing perspective. Assist in test case design and modification and participate in Test Plan development Participate in creating Test Strategies that define the testing scope and approach for projects Assist in developing and defining Test Data requirements to execute defined test strategies. Creation of QE deliverables participating as a part of the Agile Scrum Team Proactively determine more efficient test approaches to increase quality and reduce overall QE costs Develop end-to-end test plans with other teams to ensure complete system testing coverage Develop and execute a variety of test cases, including functional, regression, and smoke tests. Document and report software bugs with detailed steps to reproduce. Conduct initial root cause analysis of defects and collaborate with development team to resolve identified issues. Participate in Escaped Defect Analysis process and maintain all quality data Independent QE thought leadership to drive evolving QE processes Identify meaningful gaps in the QE process on an on-going bases that will drive measurable improvements in QE testing effectiveness and reduced defects into UAT and Production Support continuous improvement initiatives in QA processes. Participate in yearly team objective progress The Software Quality Analyst, will report to the QE Manager Location(s): Pune, India Qualifications & Skills: Bachelor's degree preferred in a Computer Sciences or related technical discipline Minimum of 5+ years in testing activities Able to work independently with direction from Sr. QE Analysts Working in Agile Scrum and DevOps environments representing QE Experience in test automation and integration with CI/CD build integration systems is required. Well-versed with Tricentis TOSCA, with a minimum of 2 years hands-on experience Technical Basics: Understanding basic software architecture and functions. Nice to have multi-disciplined technical background, (Networking, Application Development, SQL DB) Strong system troubleshooting and analysis skills required to solve technical problems Strong verbal and written communication, particularly in crafting messages and status reports to Senior Management and Business Partners. Explains complex information to others in straightforward situations Strong Collaboration: Enhanced teamwork skills for effective communication with developers and business analysts Intermediate Test Case Execution: Competence in executing various types of tests. Bug Reporting and Tracking: Proficiency with tools like JIRA, detailed reporting. Basic Root Cause Analysis: Initial analysis of defects to determine their origins. Documentation Skills: Preparing and maintaining comprehensive test documents. Time Management: Prioritization and efficient task completion. This position is global in nature and requires interactions with multinational team members. The successful candidate must be able to work comfortably across numerous time zones and amongst culturally diverse teams.