About the job: Key responsibilities: 1. Serve as the primary technical contact for customers integrating with our CPaaS APIs (SMS, Voice, Video, Chat, Authentication, etc.) 2. Investigate, triage, and resolve technical issues reported by customers via the ticketing system, email, or chat 3. Collaborate with engineering, product, and QA teams to escalate and resolve complex technical problems Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-08-31 23:59:59 Other perks: Informal dress code Skills required: Operations, APIs and Customer Support About Company: Wocom is a technology company that helps B2C companies digitalize the process, ease of doing business, reduce the cost, and increase monitoring.