Description This role is designed for freshers/entry-level candidates who are eager to start their career in human resources recruitment. The HR Recruitment position will involve sourcing, screening, and interviewing candidates to help build a strong workforce for the organization. Responsibilities Collaborate with hiring managers to understand hiring needs and develop job descriptions. Source candidates through various channels including job boards, social media, and networking. Screen resumes and applications to identify qualified candidates. Conduct interviews and assessments to evaluate candidates skills and fit for the role. Manage the recruitment process from initial contact to offer negotiation and onboarding. Maintain an organized database of candidates and track recruitment metrics. Assist in employer branding initiatives to attract talent. Skills and Qualifications Strong communication and interpersonal skills. Knowledge of recruitment processes and techniques. Familiarity with applicant tracking systems (ATS) and HR software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Detail-oriented with excellent organizational skills. Proficient in MS Office Suite (Word, Excel, PowerPoint). Understanding of labor laws and ethical recruitment practices.
Description We are looking for a Senior Customer Support professional to join our dynamic team in India. The ideal candidate will have a strong background in customer service, with the ability to deliver high-quality support to our clients. This role requires excellent communication skills, a passion for helping others, and a proactive approach to problem-solving. Responsibilities Provide exceptional customer service and support to clients via various channels including phone, email, and chat. Resolve customer inquiries, complaints, and issues effectively and efficiently. Maintain a high level of product knowledge to assist customers with their queries. Document and track customer interactions and feedback in the CRM system. Collaborate with other departments to enhance the customer experience and resolve complex issues. Train and mentor junior team members in customer support best practices. Identify trends in customer feedback and propose improvements to processes or products. Skills and Qualifications 1-10 years of experience in customer support or a related field. Strong verbal and written communication skills in English and Hindi. Proficiency in using customer support software and CRM systems. Ability to handle challenging customer interactions with patience and professionalism. Strong problem-solving skills and ability to think critically under pressure. Familiarity with the company's products and services is a plus. Ability to work in a fast-paced environment and manage multiple tasks effectively.
Key Duties & Responsibilities Identify and develop project sales opportunities in assigned territory. Build and maintain relationships with architects, contractors, builders, and consultants. Present products, prepare specifications, and submit quotations. Follow up on projects from initiation to completion to ensure quality and timely delivery. Achieve sales targets and monitor market trends. Coordinate with internal teams for order processing and customer support. Maintain accurate sales reports and forecasts.