In this role, you will be responsible for driving branding initiatives, business analytics, customer engagement within the marketplace through the development and deployment of promotional materials which highlight the differentiation of West products and services. This individual will combine creative, strategic, and tactical thinking with an analytical approach to systematically improve the development, coordination, and deployment of effective, compelling promotional materials and lead internal business processes to coordinate and integrate efforts across market units/product management/service priorities. They will also research key market trends and compile market reports on customer/product needs to help in the creation and deployment of marketing content. Essential Duties and Responsibilities Lead the development and execution of branding initiatives aimed at strengthening West Pharmaceuticals presence among existing customers and emerging accounts. Collaborate with commercial teams to create tailored programs that enhance brand loyalty and customer satisfaction. Implement and oversee customer engagement activities to build and maintain long-term relationships with clients. Conduct monthly reviews and analyses of customer trends and updates, utilizing data from annual reports, industry websites, and other resources. Regularly gather and share market insights with the commercial team and stakeholders to align strategies with industry trends. Perform in-depth analysis of market data to identify gaps and work collaboratively with sales teams to address these areas. Partner with the commercial team and Technical Customer Services (TCS) to design and execute comprehensive marketing promotion plans. This includes webinars, technical seminars, industry events, exhibitions, and strategic campaigns. Collaborate with the Digital and Technology Canter (D&TC) team to enhance employee advocacy, strengthen social media presence on platforms like LinkedIn, and execute impactful email marketing campaigns. Lead the organization of digital initiatives, including webinars, ensuring effective implementation and customer engagement. Foster partnerships with industry and academic institutions to support business growth and innovation. Develop metrics for campaign evaluation and work with stakeholders to assess the effectiveness of marketing initiatives through performance reviews and detailed reporting. Facilitate communication between teams to enhance operational efficiency and drive innovation. Partner with corporate marketing communications and other relevant team members to ensure cohesive marketing efforts Additional Responsibilities Education Bachelors Degree with an emphasis in marketing or business administration or equivalent experience required Masters Degree MBA with an degree in marketing preferred Work Experience 3-4 years in product marketing, ideally in a B2B role selling technically complex products preferred Preferred Knowledge, Skills and Abilities Strong analytical and project management skills Self-driven, curious, and well-organized Ability to work effectively and collaboratively within a team and coordinate efforts cross-functionally to achieve positive results Excellent verbal communication, presentation skills, and writing proficiency Strong interpersonal skills to engage with technical and commercial stakeholders with credibility and authenticity Creativity in developing content that brings value propositions, differentiation, and positioning to the lifecycle for Glass System products and services Proficiency in developing market messaging in line with Challenger principles and in support of customer journey Ability to leverage technical data to support product claims through commercial content generation Technical proficiency in managing collaborative work through digital platforms including Teams, SharePoint, MS Project and respective internal marketing tools to manage campaigns Exercises wide latitude in determining objectives and approaches to critical assignments Working knowledge of medical device regulations, ISO standards, and market trends on combination products Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description Able to comply with the company s safety and quality policy at all times License and Certifications Travel Requirements 10%: Up to 26 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements Must be able to communicate effectively, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures

? Job Summary The Sr. Solution Architect, D&T, ABAP possesses in-depth knowledge and experience to work autonomously. The position is responsible for the overall design, development and implementation of SAP ABAP Applications. The role is proficient in the areas of solution design, development, performance tuning and troubleshooting. Working in a global environment, this role has a hands-on approach capable of working across teams and time zones. T his role must have hands-on experience in ABAP OO programming, Smartforms, SAPSCRIPT, Dialog Programming / Module-Pool Programming, Workflow, ALV Reports, Interfaces, Enhancements and ALE/IDOC. Experience in Agile development methodology for projects and enhancements and SAP PI experience are preferred. Essential Duties and Responsibilities Possesses strong understanding of overall vision, business needs and the solution architecture for SAP applications. Uses this in-depth knowledge to solve reasonably complex problems. Utilizes knowledge of best practices and acts as a SME to provide the technical solution design. Works closely with the process team to understand the business requirements, review the functional specs, develop technical specs, build the application, unit test the application and support the process team during integration testing Designs and builds applications with best practices in mind. Investigates and corrects production issues. Other duties as assigned Additional Responsibilities Bridging the gap between business necessities and technical considerations, negotiating solutions, and encouraging creativity when feasible Demonstrating keen attention to detail and a commitment to documenting processes for future reference and benefit Collaborate with other sites where appropriate to ensure best practice is used and solutions are standardized and transferrable Education Bachelor s degree in Engineering Work Experience 5+ years of relevant experience in the areas specified under Essential Duties and Responsibilities Preferred Knowledge, Skills and Abilities Extensive knowledge of ABAP development workbench, Dictionary, Workflows, SAPForms, BAPIs, Enhancement Framework, RFC s, BADI s, IDOC, ALE and ABAP OBJECTS, IDoc Queue handling, ABAP Proxy Framework, Change document framework, Conversions and Data load methods, SPAU, SPDD and post upgrade activities, Open-SQL performance tuning Must have strong experience working with ALE / IDoc configuration, enhancements, user exits, error handling Working knowledge of SAP PI / PO integration layer & must have excellent Analytical & Logical problem skills License and Certifications HANA experience Sound knowledge of SAP business processes Experience working with ABAP 7.4 > versions GTS experience WebDynpro framework with FPM and UIBBs Experience / knowledge of Core Interface with debugging and enhancement of CIF interface with SAP APO Travel Requirements 5%: Up to 13 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements

? Job Summary The Sr. Sol. Architect, IT, SAP EWM is accountable for collaborating with the Principal D&T SAP MM and the Principal D&T, SAP SD in various locations to define, deliver and support D&T enabled business solutions for the Operations, Supply Chain and Shipping functions. This role will also help determine business needs and design & deliver technical solutions for these areas. The Sr. Sol. Architect, D&T, SAP WM/LE has primary accountability for the delivery of Warehouse Management system/EWM services including project delivery, system configuration and enhancement and production support in alignment with West D&T and company policies and procedures. This role will also steer the design and implementation of Transportation Management (TM) module in SAP in collaboration with Principal D&T SAP SD. Essential Duties and Responsibilities Responsible for leading the design and implementation of an SAP WM/EWM and LE solution-delivery of project deliverables including blue prints, functional and technical specifications, system configuration, testing, training and go-live support. Should have experience in SAP EWM module Skills and at least one end to end SAP EWM Implementation Experience. Experience in SAP EWM configuration/Solutions evaluation/ Validation and deployment. Key areas of expertise - Inbound, outbound, replenishment, physical inventory and handling unit management. Sound knowledge on EWM-PP, EWM-QM and EWM-SD process integration. Nice to have MES system integration knowledge. Partnering with key Business and IT stakeholders to outlay the global design of Extended Warehouse Management and delivery of the design globally. Utilize specialized expertise in the area to collaborate with Operations, Supply Chain and the Manufacturing Sites to define detailed User Stories for D&T enablement of business needs. This includes interpreting any issues and recommending solutions or best practices. Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP. Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids. Work within and participates in the Change Control process. Perform other duties as assigned based on business needs. Additional Responsibilities Education Bachelor s degree Computer Science, Information Systems, or other related field or equivalent experience. P referred but not required: Agile & Scrum Certification, ITIL, S/4 HANA . Work Experience Minimum 5 years 5-8 years of relevant experience required Preferred Knowledge, Skills and Abilities Excellent SAP skills - system functionality and technical understanding Must be up to date on latest ERP release, including detailed knowledge of EWM and TM HANA knowledge preferred Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment. Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency. Proficient English language skills Willingness to global travel Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Support and contribute in Lean Sigma programs and activities towards delivery of the set target Able to comply with the company s safety policy at all times Able to comply with the company s quality policy at all times. License and Certifications Information Technology\Certified Scrum Manager Upon Hire preferred Travel Requirements 10%: Up to 26 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements

Description Job Summary In this role, you will administer training requirements for an assigned corporate function. You will work with your clients to identify training requirements, define curricula and matrices, and develop assignment profiles. You will capture training activities in the Learning Management System (LMS) accurately. You will work with content owners to observe best practices in the design of programs and quizzes and how they can be deployed through the LMS. You will ensure that managers, content owners, and other key stakeholders have access to the LMS and understand the functionality that is available to them, including reporting functionality. You will respond to access issues and troubleshoot other problems. You will serve as a resource and advisor to Learning and Development specialists. You will ensure that use and administration of the LMS is in compliance with West, customer, industry and regulatory requirements. To be successful in this role you must be able to work independently, take initiative, work seamlessly as a member of a global team and manage multiple priorities and stakeholders. Essential Duties And Responsibilities Support the development and implementation of curricula in accordance with best practices, ensuring the accuracy of training assignment profiles and compliance with West, customer, industry and regulatory requirements. Govern assignment of learning activities through the Learning Management System (LMS) to ensure accuracy and adherence to standards. Periodically review and update curricula. Contribute to efforts to standardize, optimize, and simplify compliance-based training by analyzing system capabilities and process flows and developing processes that leverage system functionality and HR systems interfaces. Advise and assist content owners with deployment of enterprise training with consideration for language requirements, assignment profiles, and scheduling. Ensure content owners have access to reporting and information on training efficacy and completion. Manage the content within the LMS by uploading and organizing learning materials, such as e-learning modules, videos, documents, and assessments. Ensure that the content is properly categorized, tagged, and accessible to the intended audiences. Coordinate integration of 3rd party learning platforms with provider and Digital and Transformation. Assess reporting needs and pursue opportunities to enable managers, content others and other key stakeholders to access data and insights through the LMS, Power BI, and other means. Work closely with HR People Analytics and Digital and Transformation (Digital and Transformation) to address data needs and accessibility through reports and dashboards. Respond to ad hoc data requests. Support functional managers and Global Learning and Development to identify and develop future digital learning opportunities. Support functional managers to map out training plans and schedules, and design and develop tailored programs. Communicate and collaborate with different stakeholders across the globe and across different time zones. Other duties as assigned. Additional Responsibilities Education Bachelor's Degree or equivalent experience in HR Information Systems, Learning and Development, Information Technology or related field or equivalent experience required Master's Degree or equivalent experience in HR Information Systems, Learning and Development, Information Technology or related field or equivalent experience preferred Work Experience Minimum 3 years in learning operations, use of learning management systems and related technology, learning and development, systems administration required Preferred Knowledge, Skills And Abilities Learning Management System (LMS) administration experience preferably in an SAP/SuccessFactors environment including user and system support and content management. Well versed in Microsoft Office tools, i.e. Excel, PowerPoint, Word, Teams, etc. Aptitude to learn software, operating systems and applications Helpdesk, administration and/or customer service type background Detail oriented Organizational skills Ability to work independently and in a global team setting, while managing multiple priorities within tight deadlines. Ability to troubleshoot and resolve functional and technical issues. Willingness to acquire and maintain knowledge of current technology as it applies to LMS software and other systems Project management skills and ability to manage multiple projects simultaneously while working within tight deadlines. Ability to comply with the company’s safety and quality policy at all times Ability to communicate across different cultures License and Certifications Travel Requirements None: No travel required Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements Must have a flexible, adaptable mindset and be able to manage multiple priorities and stakeholders. Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities Position operates in a professional office environment. May stand or sit for extended periods of time Read and interpret data, information and documents Must maintain the ability to work well with others in a variety of situations Must be able to multi-task, work under time constraints, problem solve, and prioritize Ability to make independent and sound judgments Observe and interpret situations, analyze and solve problems Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Show more Show less

Description At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary In this role, you will be m ember of AP Commercial Operations team, leading and responsible for key activities like CRM adoption, SIP administration, CPQ (Configure Price Quote), Pricing Execution and Strategy, Reporting and Analytics, Market insights and some key APAC and India sales strategy related projects. Essential Duties And Responsibilities Active member of the AP Commercial Operations Team and India Commercial Leadership team Provide tools, resources and training required for the sales team to generate more opportunities and close more deals. Drive data integrity and accuracy in sales tools implemented (e.g. CRM, CPQ), pipeline analytics, and reporting requirements. Analyzes data; create and develop pipeline and reports that will deliver insights to the organization. In partnership and alignment with the global sales incentive lead, HR team and regional commercial leaders, design and execute on the annual Sales Incentive Plan in the region. Responsible for managing APAC Sales Incentive Plan. Responsible for the implementation of Key Accounts Management program, Customer Segmentation and Service levels for various functions for APAC Generate and disseminate market-led information and manage Injectable Knowledge Bank for India Work closely with India Marketing team to provide insights and be a thought partner to understand and interpret the India market environment. Work with relevant stakeholders to deploy pricing in a way that improves business outcomes. Collaborate with Global and Regional team for implementing best practices for sales enablement/sales force effectiveness for commercial excellence. Support business through initiatives like knowledge sharing, on-boarding, and training support, in all business-related tasks / activities, building process documentation and knowledge repositories. Understand the current processes and policies related to sales org, and work towards process improvements to make it efficient. Establish an exceptional partnership with internal stakeholders, and act as a trusted advisor to the AP Commercial Leadership team and India Country GM Other duties as assigned by Manager to support the APAC and India business. Basic Qualifications Bachelor's Degree in Business Administration or Information technology or equivalent experience 5-8 years of experience in Commercial Excellence /Sales Force Effectiveness/Analytics Preferred Skills Preferred Knowledge, Skills and Abilities Established analytical skills supported by aptitude in Excel for data analysis and manipulation Business acumen in relation to sales and marketing channel processes (Lead Management, Campaign Management, Channel Management, Opportunity Management, Account Management, and Pipeline Management) Excellent analytical, project management and communication skills. Functional expertise: in-depth knowledge in sales/marketing, finance, in a B2B environment Proven track record of development and execution of an effective strategy and vision to drive significant growth. Clear understanding of the healthcare industry, including pharmaceutical/medical device in global markets and the complexities of working effectively in this environment Competent in graphical reporting platforms such as Power BI Advanced skills in Microsoft Word, Excel, Outlook, and PowerPoint Should have zeal towards customers experience and continuous improvements. Knowledge of security roles and field level security principles and application. Able to comply with the company’s safety and quality policies at all times Global commercial experience in a matrix organization, preferably in a multi-national manufacturing organization. CRM / SAP /Power BI experience is preferred Strong working knowledge of SAP HANA, CRM (i.e., Salesforce) and DocuSign. Ability to prepare and present clear and concise information to all levels of management and staff (including effective visual graphics.) Driven and accountable self-starter, with ability to identify and communicate priorities, and work independently in a fast-paced industry at a rapidly growing organization. Strong organization and detail-oriented skillset, driving towards firm payout deadlines. Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description. Able to maintain the highest standards of discretion and confidentiality. Able to comply with the company’s safety policy always Able to comply with the company’s quality policy always. Travel Requirements Estimated amount: 10% Up to 26 business days per year West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening. Show more Show less

Description At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary In this role, you will be responsible for driving branding initiatives, business analytics, customer engagement within the marketplace through the development and deployment of promotional materials which highlight the differentiation of West products and services. This individual will combine creative, strategic, and tactical thinking with an analytical approach to systematically improve the development, coordination, and deployment of effective, compelling promotional materials and lead internal business processes to coordinate and integrate efforts across market units/product management/service priorities. They will also research key market trends and compile market reports on customer/product needs to help in the creation and deployment of marketing content. Essential Duties And Responsibilities Lead the development and execution of branding initiatives aimed at strengthening West Pharmaceuticals' presence among existing customers and emerging accounts. Collaborate with commercial teams to create tailored programs that enhance brand loyalty and customer satisfaction. Implement and oversee customer engagement activities to build and maintain long-term relationships with clients. Conduct monthly reviews and analyses of customer trends and updates, utilizing data from annual reports, industry websites, and other resources. Regularly gather and share market insights with the commercial team and stakeholders to align strategies with industry trends. Perform in-depth analysis of market data to identify gaps and work collaboratively with sales teams to address these areas. Partner with the commercial team and Technical Customer Services (TCS) to design and execute comprehensive marketing promotion plans. This includes webinars, technical seminars, industry events, exhibitions, and strategic campaigns. Collaborate with the Digital and Technology Canter (D&TC) team to enhance employee advocacy, strengthen social media presence on platforms like LinkedIn, and execute impactful email marketing campaigns. Lead the organization of digital initiatives, including webinars, ensuring effective implementation and customer engagement. Foster partnerships with industry and academic institutions to support business growth and innovation. Develop metrics for campaign evaluation and work with stakeholders to assess the effectiveness of marketing initiatives through performance reviews and detailed reporting. Facilitate communication between teams to enhance operational efficiency and drive innovation. Partner with corporate marketing communications and other relevant team members to ensure cohesive marketing efforts Additional Responsibilities Education Bachelor's Degree with an emphasis in marketing or business administration or equivalent experience required Master's Degree MBA with an degree in marketing preferred Work Experience 3-4 years in product marketing, ideally in a B2B role selling technically complex products preferred Preferred Knowledge, Skills And Abilities Strong analytical and project management skills Self-driven, curious, and well-organized Ability to work effectively and collaboratively within a team and coordinate efforts cross-functionally to achieve positive results Excellent verbal communication, presentation skills, and writing proficiency Strong interpersonal skills to engage with technical and commercial stakeholders with credibility and authenticity Creativity in developing content that brings value propositions, differentiation, and positioning to the lifecycle for Glass System products and services Proficiency in developing market messaging in line with Challenger principles and in support of customer journey Ability to leverage technical data to support product claims through commercial content generation Technical proficiency in managing collaborative work through digital platforms including Teams, SharePoint, MS Project and respective internal marketing tools to manage campaigns Exercises wide latitude in determining objectives and approaches to critical assignments Working knowledge of medical device regulations, ISO standards, and market trends on combination products Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description Able to comply with the company’s safety and quality policy at all times License and Certifications Travel Requirements 10%: Up to 26 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements Must be able to communicate effectively, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening. Show more Show less

? Job Summary The Software Engineer, D&T,Azure/Cloud Paltform requires knowledge and expertise to participate in the architectural design, development, and enhancement of applications. He will work with an international team to bring the power of IT in the Pharmaceutical space, contributing to an efficient and effective production flow as well as instrumentally contribute to West Pharma IoT internal and customer facing capabilities. Essential Duties and Responsibilities Assist in development of business-critical applications using C#, .NET Core, React, Entity Framework (EF) Writes quality code with microservice based architecture and agentic ai tools Works to build business knowledge and to transform this knowledge and business requirements into technical specifications Developing custom docker images, publishing it to docker registry and Azure Container Registry services Developing in an Agile methodology with Visual Studio Team Services (VSTS) Estimates technical requirements and breaks down work to user stories and tasks Plans, develops, tests, deploys and monitors cloud-based solution in a DevOps model Collaborates with senior roles and Architects on various prototypes, or proof of concept, to test solutions Help in developing applications integrating in real-time with IoT devices Development of communication interfaces using MQTT, OPC, SignalR, Sockets, etc. Other duties as assigned Additional Responsibilities Education Bachelors Degree in Computer Science, Engineering, or equivalent preferred required Work Experience Minimum 3-5 years related work experience required Preferred Knowledge, Skills and Abilities Experience in the following: Developing & managing solutions using C#, .NET Core, React, Entity Framework (EF) Microservice based architecture and development Utilizing Open Data Protocol (OData), JavaScript Object Notation (JSON) Setting up Continuous Integration (CI) and Continuous Delivery (CD) / DevOps for cloud hosted or on-prem solution. Experience with AI agentic development tools is preferred, along with familiarity with other AI technologies. Various code repositories like Git, TFS, etc. Good understanding and knowledge of the following: Docker, Docker Hub, Kubernetes and Helm for automating containerized application deployment Developing secure solution using Azure Active Directory and Azure Key Vaults Development using AI Agentic tools and knowledge on Application Monitoring and SOP s for Azure Services App Management Windows and Linux operating systems Familiar with Working with various database (MongoDB, MS SQL Server, Oracle) Development of validated systems in a regulated environment is a plus Development of Automated Testing Scripts to support validation requirements a plus. Application service monitoring and application performance Knowledge of an experience with using Azure IoT Hubs, Azure Event Hubs, Stream Analytics, Azure Storages, Azure Cosmos Db, Azure Key Vaults, Open AI, Data Lake and other Azure PaaS Services as plus. Ability to master new technologies quickly Good development experience with various programing languages Experience with or motivation to learn new software languages Ability to work autonomously in a fast-paced and complex environment with a self-motivated work ethic; use sound judgment with an ability to manage multiple priorities with a sense of urgency Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment Demonstrated ability to exercise independent judgment in making decisions and resolving complex problems related to general and technical aspects of the job. License and Certifications Travel Requirements 10%: Up to 26 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements

Job Summary: The Manager - DT Validation Testing is a key role responsible for defining, maintaining and optimizing the Quality Management System (QMS) framework in the context of all DT Systems Project execution. The role will lead a team focused on validation documentation, development and execution of protocols along with strategic planning for complaint computerized application operations in a regulated Pharmaceutical GMP environment. Key application areas include enterprise ERP (SAP), MES, Laboratory and Digital Applications. Collaborates with key stakeholders like Digital Quality Assurance DT leadership to ensure DT Systems are compliant with regulatory requirements and internally approved processes like change control. Essential Duties and Responsibilities: Manage and lead Computer Systems Validation team within DT and accountable for ensuring computer system validation documentation for process regulatory compliance including GxP, EU Annex 11 21 CFR Part 11. Responsible to implement risk-based computer system validation methodology with emphasis on risk identification, assessment and mitigation controls. Guide DT team members on best practice regarding good documentation procedures related to cGMP and other regulatory requirements. Develop and maintain computer system validation plans, qualification test protocols, IQ/OQ protocols, traceability matrices, SOPs/SOIs, Controlled Forms and all other documents within the scope of System Development Life Cycle (SDLC). Participate Lead in project teams to create, review, and manage documents as part of the delivery of the project overseeing the execution of validation plans validation documents. Participate lead system audits which impact cGMP operations. Ensure CSV Training material stays current and training of employees, temps and consultant to ensure compliance with our internal process and external regulations. Collaborate with Digital QA to ensure documentation requirements are effectively communicated, understood, and met, and that the governing procedures are followed. Coaches, trains, develops, motivates, and evaluates Validation team members to enable their capabilities and accomplish the department s priorities. Attracts, develops, engages, and retains talented individuals to achieve current and future business goals. Ensures team members have access to training, coaching, and mentoring to thrive in their respective roles and enhance professional development. Education and Experience: Education: Requires Bachelor s degree in science related field, or Information Technology Experience: 8-12 years of experience in pharmaceutical validation of software applications, quality assurance, cGMP manufacturing. Preferred but not required: Agile Scrum Certification, ITIL Knowledge, Skills and Abilities: Deep expertise, understanding and knowledge of Computer Systems Validation in a regulated GMP environment for process and software. Strong experience in SAP ERP implementation, auditing validation requirements along with working knowledge of digital applications, IoT etc. Understanding of business processes, controls frameworks, compliance and regulations for cGMP. Working knowledge of regulations for electronic systems validation and data integrity (eg 21CFRPart 11, EU Annex 11, FDA/PICS Data Integrity Guidance) Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment. Working knowledge of different tool sets like HP ALM, JIRA, DevOps, MasterControl for validation purposes. Able to be aware of all relevant SOPs as per company policy relative to the position as applicable. Self-motivated, high work discipline, pragmatic approach while able to enforce mandate, excellent communication people skills, strong service and support orientation. Physical and Travel Requirements 10-15% travel, including global travel. Prefer to work 12:00 Noon - 9pm IST. Willingness to work outside of these hours as needed. West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Job Summary This role is responsible for providing the Validation and Testing support. This is a key technical role responsible for the creation of test plan, test cases and test reports for the development activities as per the Customer requirement spec. The role involves hands-on work around validation and testing, quality-oriented validation test and reporting activities across the various projects or programs. Essential Duties and Responsibilities Understanding of product development lifecycles, design change and document change control, process verification and validation methodologies, manufacturing / production process control methodologies, and servicing. Work closely with hardware and firmware engineers to develop test strategy. Work on Design Verification and Validation test activities Experience with electronic test equipment Perform Design FMEA with guidance for the hardware and software module by discussing with hardware/Software design engineers and principal Architect Report defects found during testing on the test management system and track defect status periodically. Analyze and troubleshoot root cause problems with the product. Successfully communicate appropriate project information to cross functional teams. Additional Responsibilities Education Bachelors Degree Computer Science required or Bachelors Degree Information systems required Work Experience Minimum 3 years of relevant experience. required Preferred Knowledge, Skills and Abilities Software reliability and automation tools. Must have understanding on Hardware and Software Development tools. License and Certifications Travel Requirements 10%: Up to 26 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements

Job Summary The role requires basic knowledge to participate in design, build, test and deploy effective testing solutions. To fulfill this role, the Support and Testing consultant applies appropriate technologies to meet the short- and long-term goals of the Testing and Support organization. This level role provides the opportunity for exposure to fundamental of software Automation testing principles and concepts. Essential Duties and Responsibilities With guidance will work on SAP Manual Testing, Functional and Regression Test Automation. Assist in product design to guarantee adherence of test coverage for meeting end user requirements. Test all aspects of the product/system like function/component, system, performance, Regression and service. Assist Design and development team to identify and capture test cases, ensure version management. Setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases. Apply, design and develop automated testing strategies and build automated testing frameworks. Record test results, report and verify software bug fixes to accept automation criteria. Analyze performance test requirements and develop test plans. Handle performance testing and present results for validating and analysis to Project Teams. Answer technical issues to resolve and follow up. Additional Responsibilities Education Bachelors Degree in related fields like engineering, design, etc. from Electronics, Computer Science or equivalent. required or Masters Degree in related fields like engineering, design, etc. from Electronics, Computer Science or equivalent. required Work Experience Minimum 1 year of related work experience required Preferred Knowledge, Skills and Abilities Possesses exposure to or education in the following: An understanding of the software development life cycle as well as the business approach for the product Ability to multitask in a fast-paced environment Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat, and email communication channels. Meet SLAs like response and resolution times with help of Functional and Technical team Collaborate with Functional and Technical Support team members to properly manage customer inquiries and escalate when appropriate. Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status. Run monitoring reports for usage, performance, and/or availability. Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team. Understanding of Microfocus ALM Software (Microfocus Quality Center) Testing Tools Experience making data-driven decisions using analytics, A/B testing, campaign reports, and dashboards Analytical skills Ability to work in a team as well as an individual Ability to work in a global and virtual environment and to effectively prioritize and execute tasks Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description SAP Testing, SAP Test Automation and Validation is plus. Knowledge of Azure DevOps and Jira is plus License and Certifications Travel Requirements 10%: Up to 26 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements Occasional on-call work required

Job Summary The Solution Architect, D&T, ABAP possesses knowledge and experience to work autonomously The position with guidance will be responsible for the overall design, development and implementation of SAP ABAP Applications The role should have knowledge in the areas of solution design, development, performance tuning and troubleshooting Working in a global environment, this role has a hands-on approach capable of working across teams and time zones This role must have hands-on experience in ABAP OO programming, Smartforms, SAPSCRIPT, Dialog Programming / Module-Pool Programming, Workflow, ALV Reports, Interfaces, Enhancements and ALE/IDOC Experience in Agile development methodology for projects and enhancements and SAP PI experience are preferred Essential Duties and Responsibilities Possesses understanding of overall vision, business needs and the solution architecture for SAP applications Uses this knowledge to solve problems, Utilizes knowledge of best practices and provide the technical solution design, Works closely with the process team to understand the business requirements, review the functional specs, develop technical specs, build the application, unit test the application and support the process team during integration testing With guidance designs and builds applications with best practices in mind, Investigates and corrects production issues, May be involved with supports and training other team members, Other duties as assigned Education Bachelor's Degree in Engineer Working Experience Minimum 3 years Of relevant experience in the areas specified under Essential Duties and Responsibilities required Preferred Knowledge, Skills and Abilities Experience gathering requirements and providing technical solution design, ABAP OO skills is a must, Knowledge of ABAP development workbench, Dictionary, Workflows, SAPForms, BAPI's, Enhancement Framework, RFCs, BADIs, IDOC, ALE and ABAP OBJECTS, IDoc Queue handling, ABAP Proxy Framework, Change document framework, Conversions and Data load methods, SPAU, SPDD and post upgrade activities, Open-SQL performance tuning Must have experience working with ALE / IDoc configuration, enhancements, user exits, error handling Working knowledge of SAP PI / PO integration layer Must have excellent analytical, logical problem solving and technological skills, Proven abilities to take initiative and be innovative Analytical mind with a problem-solving aptitude Ability to work autonomously in a fast-paced and complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency Ability to work in a virtual environment in a global organization Able to comply with the companys safety and quality policies at all times Travel Required ments10%: Up to 26 business days per year

Job Summary In this role, you will collaborate and lead activities of the cross functional teams comprising technical experts within the Research and Development function, across West's products portfolio, focusing on drug delivery You will require to demonstrate creative skills in a dynamic environment along with an engineering expertise attitude You are expected to participate in the development of multi-disciplinary product involving mechanical, plastic, metal and electronics design, Essential Duties and Responsibilities Making conceptual design, detailed design, CAD modeling and prototyping Knowledge of medical standards such as IEC13485, 43 FR 31 508 Preparation of SolidWorks drawings and models, Utilize design analyses tools by applying principles of mechanics, and materials engineering including theoretical calculations for components fit, tolerance analysis and stress calculations, Writing of technical protocols, product specs, tests methods and presentations related to design activities, Performing and/or supervising evaluation, feasibility, and engineering testing of new and existing products, writing and/or approve tests reports, Provide the team and the project a source of knowledge and utilize experience to support team members and drive decisions, Conducting and supporting failure investigations by utilizing standard methods such as fish-bone diagram Work closely with internal interfaces (Engineering, QA, HF and RA groups) as well as external interfaces such as other groups across the organization Interface with West customers (e-g , pharmaceutical and biotech companies) as needed in development agreement, for activities led by mechanical engineering team, Support industrialization and manufacturing activities, develop and design products assembly, special tooling, and fixtures, Manage and work with subcontractors that support product development and production, Additional Responsibilities Education Bachelor's Degree Mechanical Engineering required Work Experience Minimum 5 years related experience in products design required and experience with mechanism design, design for manufacturability (DFM), and medical devices design preferred Preferred Knowledge, Skills and Abilities Proficiency in 3-D CAD software such as SolidWorks Knowledge and experience in stack-up analysis License and Certifications Travel Requirements 20%: Up to 52 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body Sedentary work involves sitting most of the time, Additional Requirements Knowledge in plastic part design, sheet metal components, mechanical assembly, injection molding and other manufacturing processes Knowledge in assembly processes Knowledge in PCB manufacturing Must be proficient (verbal and written skills) in English

Description At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary The Senior Manager, D&T, SAP- Production planning collaborates with Production & Operations functions to define, deliver and support D&T enabled business solutions. This role will also help define strategic direction, determine business needs, design & deliver technical solutions for Production planning, and manage team members. This role has primary accountability for the delivery of Production planning with integration to Quality, including project delivery, system enhancement and production support in alignment with West D&T and company policies and procedures. Essential Duties And Responsibilities Possesses deep understanding of the overall vision and business needs and utilizes this knowledge to collaborate with Production, operations, and Supply Chain to define detailed business requirements for D&T enablement of business needs. This includes interpreting any issues and recommending solutions or best practices. Responsible for mentoring and the performance , results of the team. Performs the day-to-day management of the assigned team, both employees and contractors, in compliance and consistent with the West values, policies and procedures Extensive thought leadership in setting the strategy and designing the future Manufacturing and Planning solutions in ERP with focus on sustainability, agility and adaptivity to changing business conditions. Drives agile and DevOps culture of implementation and product management culture in the organization Support and contribute to Lean Sigma programs and activities towards delivery of the set target Create and maintain project charters and plans, capital requests, budgeting and project management in accordance with the Project and Portfolio Management process and West policies and procedures. Uses breadth of expertise to solve complex problems. Provide system support and maintenance in alignment with standards and process set within the ERP-SAP S4 Hana Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP. Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids Education Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience. Preferred but not required: Agile & Scrum Certification, ITIL Work Experience Minimum 10 years required Preferred Knowledge, Skills And Abilities Deep expertise, understanding and knowledge of SAP – system functionality and technical understanding of SAP S4HANA Production planning, Manufacturing, Quality and related areas ( PM, MM, PP) Should have experience in integrating SAP S4HANA Solid SAP skills – system functionality and technical understanding of PP and related areas (QM, MM) Good knowledge on Shop floor and Manufacturing Interfaces (MES). Strong HANA knowledge preferred SAP S4 HANA knowledge required, ideally actively involved in implementation of production and Quality Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency. Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Support and contribute in Lean Sigma programs and activities towards delivery of the set target Travel Requirements 30%: Up to 78 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Job Summary The Area Sales Manager is directly responsible to grow the sales of products and services in the assigned geographic territory through identifying opportunities early in the sales cycle to maximise the sales revenue for the Company. He/She will partner and support the National Sales Manager by managing the assigned customer accounts within the specified territory. The Area Sales Manager will also focus on prospecting and developing new accounts and expanding business with the current accounts. Essential Duties and Responsibilities Achieve sales and revenue targets through identifying opportunities early in the sales cycle to convert accounts and penetrate existing accounts to maximise the sales revenue for the Company Work in collaboration with the National Sales Manager to optimise sales opportunities from customer accounts assigned Acquire new customers to exceed sales expectations Build and strengthen relationships with key stakeholders and influencers at growth-oriented accounts Proactively promote West products and solutions by utilising marketing programmes and providing relevant end-user product trainings Manage and build on internal cross-functional team relationships; bring in Technical Customer Support Specialists when appropriate Understand customer needs to uncover additional opportunities within accounts across all products and solutions Ensure adoption of CRM system and data integrity on CRM Performs other duties as assigned based on business needs. Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules. Additional Responsibilities Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction. Maintain the ability to work well with others in a variety of situations. Able to multi-task, work under time constraints, problem solve, and prioritize. Able to learn and apply new information or new skills. Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Support and contribute to Lean Sigma programs and activities towards delivery of the set target Able to comply with the company s safety and quality policy at all times Education Bachelors Degree Pharmaceutical Science, Chemical Engineering or equivalent Work Experience Minimum 8 years Work experience in a business to business environment ideally in the pharmaceutical/biotechnology or related field required Experience in both direct and matrixed management preferred Experience in tangentially related fields of interest, including Big Pharma, biotech, and industry preferred Preferred Knowledge, Skills and Abilities Technical knowledge of pharmaceutical primary packaging would be preferred Prior sales experience in pharmaceutical, biochemistry and/or related process industries will be highly advantageous Knowledge of pharmaceutical industrial standards will be a plus Strong communications and relationship building skills that can successfully translate leads to sales and is able to work collaboratively with internal resources Exhibit strong competency in sales process and strategic account planning by regularly achieving business results that accurately mirror or exceed forecast Ability to strategically prioritise and suitably adapt and improve on account management approach as and when necessary to focus on successful and profitable win-win situations Understand customer needs and able to leverage on both West s product portfolio and internal resources to identify cross-selling opportunities across accounts to create additional value to customers and maximize the Company s sales revenue Proactive in learning more on the West product portfolio and understanding how to differentiate product offerings competitively Shows understanding of market trends and the impacts on customers for the assigned geographical territory License and Certifications Travel Requirements 50% or more: More than 130 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures Physically able to travel by all common modes of transportation, including air, train, automobile, and bus Able to perform well in high-stress, time-sensitive work environment, including scrutiny by executive-level management Maintain the ability to work well with others in a variety of situations Able to multi-task, work under time constraints, problem solve, and prioritize Able to learn and apply new information or new skills West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Job Summary The Software Engineer,D&T,Mobile Dev / MAUI requires in-depth knowledge and experience to work autonomously and oversee and participate in the design, development, and enhancement of West applications. He will work with an internal contributing to an efficient and effective production flow. Essential Duties and Responsibilities Possesses a solid understanding of the overall vision, business needs and the solution architecture for cross-platform mobile applications. Uses this in-depth knowledge to solve complex problems. Utilizes knowledge of best practices to develop cross platform (iOS, Android, and Windows) application using Xamarin, Xamarin Forms and MAUI. Writes high-quality code for the mobile application for native and cross platform mobile application. Designs rich user experience with adaptive/ responsive UI design for consumer-grade user experience. Develop restful API Services, Push Notifications for both Android, and iOS. Transforms business requirements into technical specifications. Estimates technical requirements and breaks down work to user stories and tasks. Plans, develops, tests, deploys, and monitors cross-platform mobile apps in a DevOps model. Perform Code Review, debugs and troubleshoots production issues and crashes. Generating testing and test cases for new and existing programs to ensure that the application is error free. Other duties as assigned Additional Responsibilities Education Bachelors Degree in Computer Science, Engineering, or equivalent preferred required Work Experience Minimum 3 years related work experience required Preferred Knowledge, Skills and Abilities Good to have an understanding and knowledge of the following: Overall Cross Platform app development ecosystem, lifecycle, user experiences, and roadmaps. Deploy applications to the Apple App Store or the Google Play Store. Familiar with SAP Hana Rest API services and ODATA services Integration with Xamarin/MAUI is a plus. Previous development experiences on Native Android, Windows, IOS ((using C#, Core Java, Swift/ Xcode) is a plus) Have experience on new age AI tools like (Cursor or equivalent tool) to code with Natural Language Comply with all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Comply with the company s safety and quality policies Ability to work autonomously in a fast-paced and complex environment with a self-motivated work ethic; use sound judgment with an ability to manage multiple priorities with a sense of urgency Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment License and Certifications Travel Requirements 10%: Up to 26 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements

Job Summary The Area Sales Manager is directly responsible to grow the sales of products and services in the assigned geographic territory through identifying opportunities early in the sales cycle to maximise the sales revenue for the Company. He/She will partner and support the National Sales Manager by managing the assigned customer accounts within the specified territory. The Area Sales Manager will also focus on prospecting and developing new accounts and expanding business with the current accounts. Essential Duties And Responsibilities Achieve sales and revenue targets through identifying opportunities early in the sales cycle to convert accounts and penetrate existing accounts to maximise the sales revenue for the Company Work in collaboration with the National Sales Manager to optimise sales opportunities from customer accounts assigned Acquire new customers to exceed sales expectations Build and strengthen relationships with key stakeholders and influencers at growth-oriented accounts Proactively promote West products and solutions by utilising marketing programmes and providing relevant end-user product trainings Manage and build on internal cross-functional team relationships; bring in Technical Customer Support Specialists when appropriate Understand customer needs to uncover additional opportunities within accounts across all products and solutions Ensure adoption of CRM system and data integrity on CRM Other duties as assigned by Manager Basic Qualifications Degree in Pharmaceutical Science, Chemical Engineering or equivalent Minimum 5 years of relevant technical sales experience in a related industry Preferred Knowledge, Skills And Abilities Technical knowledge of pharmaceutical primary packaging would be preferred Prior sales experience in pharmaceutical, biochemistry and/or related process industries will be highly advantageous Knowledge of pharmaceutical industrial standards will be a plus Strong communications and relationship building skills that can successfully translate leads to sales and is able to work collaboratively with internal resources Exhibit strong competency in sales process and strategic account planning by regularly achieving business results that accurately mirror or exceed forecast Ability to strategically prioritise and suitably adapt and improve on account management approach as and when necessary to focus on successful and profitable “win-win” situations Understand customer needs and able to leverage on both West’s product portfolio and internal resources to identify cross-selling opportunities across accounts to create additional value to customers and maximize the Company’s sales revenue Proactive in learning more on the West product portfolio and understanding how to differentiate product offerings competitively Shows understanding of market trends and the impacts on customers for the assigned geographical territory Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Support and contribute in Lean Sigma programs and activities towards delivery of the set target Able to comply with the company’s safety policy at all times Able to comply with the company’s quality policy at all times. Travel Requirements Must be able to travel up to 80% of the time domestically with occasional regional or international travels Physical & Mental Requirements Resourceful and is comfortable in navigating through internal resources by collaborating cross-functionally and can utilize resources effectively. West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please send an email to peggy.tayloe@westpharma.com . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.