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5 Job openings at Waters
System Account Manager II

Chennai, Tamil Nadu

0 - 60 years

INR Not disclosed

On-site

Not specified

Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for an Account Manager – [TA INSTRUMENTS INDIA] to support the very successful growth of our businesses across (South India ( Karnataka, Tamil Nadu & Kerala)). Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and improve our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances. As Account Manager , you are an ambassador of Waters and will bring to the market TA Division Waters’ products like Thermal ( DSC, TGA , DMA & TMA ) Rheology , DMA , Micro Calorimetry and services. You will demonstrate a clear grasp of understanding the customers’ business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings you a great degree of flexibility working in the field. Your role will be designated to either a territory and/or markets. Responsibilities Addressing new and existing customers in diverse markets (Polymer , Composites , Chemical materials, Food, Environmental, Clinical, Academia); Maintaining and developing existing customer and identifying and developing new accounts; Visiting regularly customers within the assigned territory; Organising, delivering and following up seminars and workshops at customer sites; Providing customers with high quality technical advice whilst maintaining a focus on maximising the sales potential; Collaborating, liaising and providing guidance and support across departments to ensure customer success. You will be working closely with all other groups at Waters (e.g. Instrument Sales, Chemistry Operation and Informatics etc.); Formulating and successfully implementing business plans; Planning and prioritising personal time and sales activities; Adhering to Waters and customers relevant Health, Safety and Environment requirements when on site and as an individual employee; Using related systems, e.g. CRM, Service Plan, Quotation system, with a keen mind on improvements and upgrades. Qualifications Education: Bachelors Degree , Masters, scientific area such as chemistry, Chemical Engineering , Polymers.Mechanical Engineering, Material Science . Experience: Knowledge of Thermal Analysis DSC, TGA , DMA & TMA , Rheolmeter , Thermal Physical Properties and Microclarimetry products like ITC & NANO DSC Nice to have technical and practical solution Selling Experience, particularly in Advanced Materials charectrization applications , Polymers and composites, Automobile Industries , IITS, IISC , Central Universities and CSIR/DST/DBT labs Exposure within Thermal Anlysis like DSC , TGA , DMA & TMA is must. Skills: Action oriented and eager to achieve resultsStrong technical background in analytical technologies, especially Thermal, Rheology and Microcalorimetry . Action oriented and eager to achieve results Sound communication and presentation skills Highly organized / well-prepared / time management skills Strong interpersonal skills and a good listener Matured disposition, positive attitude and strong sense of commitment Strong technical background in analytical technologies, especially in Thermal , Rheology and Microcalorimetry Travel: This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training. Company Description Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality. Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Field Service Engineer - Temporary

Delhi, Delhi

0 - 60 years

INR Not disclosed

On-site

Not specified

Overview Hi, We are looking for a skilled and motivated service engineer for HPLC ( Liquid chromatography ) based at new Delhi . He will be responsible for installation, maintenenace and troubleshooting of HPLC ensuring customer satisfaction with positive feed back and performance. Responsibilities Key responsibilities : Installation for HPLC, preventive maintenence , troubleshooting and training at customer site. Collaborating with team ensuring customer sucess. Qualifications Preferably a suitable condidate with BTech in electrnonics and communication / Electrical and electronics engg. Company Description Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality. Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Senior Clinical Field Service Engineer

Delhi, Delhi

4 - 60 years

INR Not disclosed

On-site

Not specified

Overview This is a job for an UPLC-MSMS field service engineer. Waters Clinical Business Unit is looking for someone who is genuinely excited by customer success and is ready to work at our customer sites in hospitals and clinical labs to ensure that our customers can provide reliable clinical diagnostics to their patients. We want you to be the person that these lab analysts are happy to see each time you visit. This role is based in Delhi and extends throughout Northern India (UP, HP, Uttatkhand, Haryana, Punjab, Jammu & Kashmir, Bihar, Madhya Pradesh) Responsibilities The main responsibility of this role is ensuring the uptime of clinical LC-MS/MSMS systems so that our customers can continue to provide patient results that affect the clinical outcomes. The successful candidate will have to manage and deliver on customer demands including Take full responsibility for the success of our key clinical laboratory site in Northern India, by providing repair and preventative maintenance to the LC-MS/MSMS systems. Respond rapidly to customer calls, arriving on site with urgency to begin diagnosis and repair. Ensure service work is properly recorded within Compass/CIT. Coordinate with the CBU field applications chemists and the Waters Division Field Service Engineers to provide seamless customer support. Provide timely installation service for new equipment. Provide operational training to customers on appropriate software and hardware. The ideal candidate will already be familiar with service of LC and MS equipment. Although the key sites are currently in Delhi, travel out to the other regions will be required. Qualifications Qualifications A degree in science, engineering or similar, a post graduate degree is a clear advantage At least 4 years UPLC-MSMS experience in diagnosis, repair and maintenance of LC-MS/MSMS equipment, although the more experience the better. Ideally your experience will involve Waters’ single and tandem quadrupole MS systems and/or working in the clinical UPLC-MSMS analytical field. Experience with troubleshooting and problem solving Verbal and written communication is clear, respectful and timely. You enjoy travelling and visiting customers Nobody is perfect, but here are some competencies that we value in the team; Experience with Waters software HRMS experience Experience with multiple vendors customer support Responsiveness and personability to customers Accountability Problem solving (analytical thinking, mental flexibility) Customer centric attitude Technical aptitude Company Description Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality. Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Clinical Application Support Chemist

Delhi, Delhi

10 - 60 years

INR Not disclosed

On-site

Not specified

Overview Overview This is a job for an UPLC-MSMS technical expert in clinical analysis. Waters Clinical Business Unit is looking for someone who is genuinely excited by customer success and is ready to work at our customer sites in hospitals and clinical labs to ensure that our customers can provide reliable clinical diagnostics to their patients. We want you to be the person that these lab analysts are happy to see each time you visit. This role is based in Delhi and extends throughout Northern India (UP,HP, Uttatkhand, Haryana, Punjab, Jammu & Kashmir , Bihar, Madhya Pradesh) Responsibilities Responsibilities The main responsibility of this role is ensuring the success of our clinical laboratory customers in India and the rest of the APAC region by providing LC-MS applications and hardware service support. The successful candidate will have to manage and deliver on customer demands including Take full responsibility for the success of our clinical laboratory customers in Northern India, by providing and executing plans to resolve applications issues, to own application escalations, and provide solutions. Manage the on-going Applications Professional Services job list for Northern India, ensuring that customer targets are met. Ensure applications work is properly recorded within Compass/CIT. Handle customer expectations by planning, designing, and implementing a deliverable customer support strategy for applications across in Northern India. Provide LC-MS applications to clinical customers in Northern India. Application work includes; Method implementation to Waters application notes (under FlexMethod) or 3rd party kits Method development as part of an agreed package with a customer User training under APS training part numbers User applications support as part of a system of follow up visits, or support call outs. Coordinate with the field service engineers to provide seamless customer support. Provide occasional, basic hardware service support to fill in gaps if they occur. Work collaboratively with other top CBU experts in the regional team to provide solutions to applications issues within APAC CBU. Provide market intelligence for future applications planning which will be carried out by HQ. Ensure CBU’s business success in India by providing expert strategic and technical advice to the salesforce and distributors. Participate in pipeline reviews and contribute intelligence on potential opportunities. The ideal candidate will already be familiar with many of the analytical methods in use in these labs currently and be able to work completely independently. As a principal level position, we would expect the candidate to have a firm grasp of their local market situation and a strategic plan for how best to use their technical skill set to further Waters market share, in addition to a high level of technical competency. The individual is also expected to provide strong support for the sales of equipment, consumables and services through Joint visits with the sales team to prospects Providing demonstrations where required Providing advice and strategy on differentiation on products and applications Providing clear plans and lists of equipment, reagents and consumables required to implement analyses at prospective customer sites Qualifications Qualifications A degree in Biochemistry, Chemistry or similar, a post graduate degree is a clear advantage At least 10 years UPLC-MSMS experience, although the more experience the better. Ideally your experience will involve Waters’ single and tandem quadrupole MS systems and/or working in the clinical UPLC-MSMS analytical field. Experience with ToF systems a bonus. Nobody is perfect, but here are some competencies that we value in the team; Experience with Waters Empower software HRMS experience Independence in managing workload Responsiveness to customers Accountability Problem solving (analytical thinking, mental flexibility) Customer centric attitude Technical aptitude Company Description Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality. Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Field Service Engineer I

Vadodara, Gujarat

0 - 60 years

INR Not disclosed

On-site

Not specified

Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Engineer I to support the very successful growth of our businesses across Baroda, Gujarat . Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances. As Field Service Engineer I, you are an ambassador of Waters and will bring to the market Waters’ products and services. The candidate will demonstrates a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets. Responsibilities Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics) Establish and maintain effective relationships with external and internal customers ensuring their success Manage customer expectations, by communicating work performed and providing follow up plan if needed Ensure customer compliance regulations are followed Deliver system level training at customer sites Manage service inventory according to Waters policies Issue field service reports daily to document work performed Maintain sound knowledge regarding the technology and customers' application demands Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales Ensure that quality system procedures and Health & Safety standards are adhered to at all times Qualifications Education: Bachelors/Masters Degree in Electronics, Instrumentation or Chemistry, engineering or other science related field is desired, will also consider applications with equivalent experience, training and education Experience: 3 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for previous Waters product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics) Ability to perform effective system level troubleshooting Understanding of the scientific application workflow along with the scientific software systems (CDS, SDMS, LIM, ELN) Skills: Must possess a strong customer focus Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs Personal sense of integrity Effective time management skills System level approach to problem solving Analytical mindset with a strong drive to resolve open issues Excellent verbal and written communication skills Travel: This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training. Company Description Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality. Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

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