Walkin Drive - HCL Tech, Navallur, Chennai

Hi All,

23rd & 24th Oct (Friday & Saturday)

*Please note that we are looking for only immediate to 30days notice period candidates. We have multiple positions for the role, so please feel free to refer your friends/colleagues.

Role:

Process:

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Drive dates: 23rd & 24th Oct (Friday & Saturday)

Drive Location:

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Role Summary:

Key Responsibilities

• Process Life & Pension requests as per SOPs and quality standards.
• Review and update policy information accurately.
• Meet SLA, KPI, and productivity targets.
• Coordinate with internal teams and UK/European stakeholders.
• Manage transactions using workflow systems.
• Support audits and process improvement initiatives.

Skills & Qualifications

• Graduate in any discipline.
• Good English communication skills.
• Strong attention to detail and process orientation.
• Understanding of SLA/KPI-driven operations.
• Proficient in MS Office (Excel, Word, Outlook).

Preferred Experience

• Insurance BPO, preferably Life & Pension operations, corporate pensions
• Exposure to UK/European clients or processes is an advantage.

Key Competencies

• Customer Focus
• Problem Solving
• Teamwork
• Adaptability
• Time Management