0 - 2 years
2 - 3 Lacs
Posted:1 week ago
Company: Sutherland
Position: Customer Support Associate Chat Process
Process: Amazon Chat Support
Location: Airoli, Navi Mumbai
Work Mode: Work from Office
Employment Type: Full-Time
Shift: Rotational Shifts
Job Responsibilities
- Handle customer queries through chat support.
- Assist customers with orders, deliveries, returns, refunds, payments, and account-related concerns.
- Provide accurate and timely resolutions.
- Maintain customer experience and meet quality, productivity, and CSAT targets.
- Follow process guidelines and maintain proper customer interaction records.
Eligibility Criteria
- 12th Pass / Graduate
- Freshers and experienced candidates can apply.
- Good written English communication skills.
- Basic computer knowledge.
- Good typing speed and accuracy.
- Comfortable working in rotational shifts.
Key Skills
Customer Support | Chat Process | Written Communication | Typing Skills | Customer Handling | Problem-Solving | Multitasking
Interested candidates can contact:
Work Location: Sutherland, Airoli, Navi Mumbai
Interested candidates may contact HR directly for further details.
#Hiring #Sutherland #AmazonChatSupport #CustomerSupport #ChatProcess #AiroliJobs #NaviMumbaiJobs #FreshersHiring #JobOpening
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Work from Office
Full Time
Sutherland
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