Interview details:
Date: 14th November 2026
Time: 10 AM to 12:30 PM
Venue:
Landmark
Note: There will be a domain test conducted. All candidates are instructed to bring a simple calculator.
All candidates should attend the given assessment. If anyone facing any issues, can be cleared at the drive location.
SHL test HR operations (2-5 years):
https://amcatglobal.aspiringminds.com/?data=JTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMmlzTVVMJTIyJTNBdHJ1ZSUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfeGpGQkhqNENhODlIaDY4ajYlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIyZGlzYWJsZUF1dGglMjIlM0FmYWxzZSUyQyUyMnJldHVyblVybCUyMiUzQSUyMiUyMiU3RCUyQyUyMnJlZ2lvbiUyMiUzQSUyMlVTJTIyJTdE
Steps to register:
Infosys BPM Career Portal
Role & responsibilities
- The Process Specialist is responsible for accurately processing and managing employee life cycle transactions using SAP SuccessFactors (Employee Central) as the system of records.
- The role ensures data integrity, SLA adherence, compliance, and high-quality HR service delivery across assigned geographies. This position will report directly to the Team Lead. Key Responsibilities: SAP SuccessFactors Operations
- Execute end to end employee life cycle transactions in SAP SuccessFactors including: o Hire, Rehire, Transfers, International Transfers o Position creation and position mapping, Job and employee data changes, Terminations and retirements
- Process changes in employee status such as: o Reclassification, Active to inactive movements o Full time to part time (and vice versa)
- Handle leave and attendance related transactions in line with defined processes. HR Service Delivery & Case Management
- Resolve HR cases via ServiceNow, ensuring timely, high quality support.
- Maintain professional communication with HR stakeholders and employees. Compliance, Controls & Reporting.
- Support pre payroll, audits, and control documentation.
- Generate and validate SAP SuccessFactors reports, ensuring data accuracy and compliance. Process Excellence & SLA Management
- Deliver transactions as per defined SLAs (quality & timeliness).
- Drive accuracy, efficiency, and continuous improvement in high volume operations. Skill & Experience Requirements Mandatory
- Graduate / Post Graduate in any discipline ,24 years of hands on experience in HR Operations, with strong exposure to Hire to Retire processes.
- Mandatory hands-on experience as an SAP SuccessFactors (Employee Central) user.
- Strong understanding of employee data management and HR transactional processes.
- Excellent English communication skills with strong customer focus and sense of urgency. Preferred / Good to Have
- Experience working on HR operations across USA, AF MENA, and LATAM regions.
- Exposure to ServiceNow or similar HR ticketing tools with Proficiency in MS Office tools, especially MS Excel and Outlook.
- Experience working in SLA driven, shared services or global delivery environments. Behavioral & Competency Requirements
- Strong attention to detail and data accuracy.
- Results oriented and deadline driven with the ability to prioritize multiple tasks.
- Ability to work independently as well as collaboratively in a team environment.
- High commitment to quality, compliance, and customer satisfaction.
Preferred candidate profile
Candidates should be any graduates. (BCOM/BBA/BBM/MCOM/MBA)
