Waiter / Steward / Server

Planning Uphold exceptional service standards. Provide an unparalleled customer experience. Adhere to all customer touchpoints. Prepare accurate and standardized hot and cold beverages (alcoholic & non-alcoholic). Set up tables as per established standards. Maintain cleanliness and hygiene of lobby area and back dishwashing area. Take customers on restaurant tours and explain the Sourdough brand. Driving P&L Discipline Use suggestive selling techniques to increase average check value. Maintain highest standards of cleanliness and hygiene. Follow established cleaning and hygiene protocols. Operations Excellence (Customer First Mindset) Adhere to company’s grooming standards. Collect dine-in ratings and customer reviews. Ensure 100% LSM (Local Store Marketing) execution. Prepare beverages (hot & cold) as per Nonna’s standards. Maintain restaurant cleanliness as per standards. People Management Complete all announced and unannounced SOC (Standard Operating Checks). Perform and deliver given targets.