Job Summary: We are seeking a detail-oriented and proactive accounts payable resource for Wahl India to manage end-to-end invoice processing, vendor reconciliation, payments, and ensure strong compliance and control in the accounts payable function. The ideal candidate will play a key role in managing the company's working capital by providing clear visibility of cash outflows and maintaining strong vendor relationships. Reporting: Finance Manager Location: Goregaon Key Responsibilities: Why Wahl? Invoice Processing Accurately process vendor invoices, including imports, against Purchase Orders or Agreements. Ensure non-PO invoices are processed only after obtaining proper approvals as per company policy. Coordinate with internal departments for timely resolution of discrepancies. Vendor Reconciliations Conduct regular account reconciliations with vendors as per defined schedules. Maintain transparency and foster healthy vendor relationships through timely query resolution. Payments Ensure invoices are selected for payment based strictly on agreed credit terms. Ensure statutory payments (e.g., GST, TDS, PF, ESI) are released within their respective due dates to avoid penalties. Cash Flow Management Provide timely and accurate visibility of upcoming payables to support effective cash flow and working capital management. Controls & Compliance Ensure adherence to internal controls and company policies within the Accounts Payable function. Identify and report discrepancies or inefficiencies and recommend corrective actions. Desired Skills & Qualifications: Masters/bachelor's degree in accounting, Finance, or a related field Proficiency in Tally system Excellent communication and interpersonal skills High attention to detail and analytical mindset Ability to work under tight deadlines and multitask effectively We are proud to celebrate over 100 years as the standard for grooming products used by barbers and hairdressers all over the world. Professionals and home users have relied on our innovative clippers, trimmers and personal care products for an entire century. Today, the fourth generation of the Wahl Family remains deeply rooted in the daily operations and management of the organization. Living beyond the footsteps of their great-grandfather, the family continues to ensure that everything that Wahl produces aligns with the same core family values. When you work at Wahl, you join a community that is proud of its heritage of excellence and ground-breaking innovations and a company that focuses on creating value for the customer and long-term growth. Show more Show less
Service Manager: We are seeking a detail-oriented and proactive Service Manager for Wahl India to lead and optimize our nationwide service operations. The ideal candidate will bring strong operational expertise, a customer-first mindset, and the ability to manage multiple stakeholders across a dynamic service environment. This role involves overseeing all aspects of service management, including coordinating with service teams, handling customer complaints and escalations, supporting the team with repairs and warranty processes, ensuring spare parts availability to maintain smooth operations across the service network, and managing the service billing cycle. The role demands strong leadership skills and a deep understanding of service operations to drive customer satisfaction, service excellence, and operational efficiency. The role reports to the Operations Manager-India. Location: Mumbai (Goregaon) Key Responsibilities: Service Operations Management: Oversee the day-to-day operations of the service team, ensuring efficient service delivery to customers. Manage authorized service partners and ensure adherence to service standards. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing service issues promptly and maintaining a high-quality standard of repairs and service delivery. Team Leadership: Lead, coach, and develop the service team to enhance performance, productivity, and customer service. Manage team schedules, training, and performance evaluations. Service Network Management: Manage and expand the network of service partners, ensuring timely and effective service across all regions. Monitor and evaluate the performance of authorized service centers (ASC). Repair Management: Oversee the technical aspects of service, ensuring that all repairs are completed within specified timelines, with high-quality standards and minimal rework. Inventory Management: Ensure efficient management of service-related spare parts and tools. Monitor inventory levels and coordinate with the logistics team to ensure timely replenishment. Warranty Management: Manage warranty claims and ensure timely documentation and submission to meet company standards. Monitor warranty trends and provide feedback for continuous improvement. CRM and Reporting: Utilize the CRM system to track service jobs, customer interactions, and warranty claims. Generate regular reports on service performance, customer satisfaction, and key service metrics. Cost Control: Implement cost-saving strategies while maintaining service quality. Ensure that service operations stay within budget and identify areas for cost optimization. Process Improvement: Identify and implement process improvements to enhance service delivery and efficiency. Drive initiatives that lead to improved service response time and repair quality. Collaboration with Other Departments: Work closely with the product, logistics, and customer support teams to ensure seamless service execution. Collaborate with the marketing team to address customer feedback and service-related communications. Desired Skills & Qualifications: Master's /bachelor's degree (technical or business preferred) 10+ years of professional experience in managing customer service operations. Industry preference: Consumer durables, appliances, personal care, or grooming tools Strong understanding of after-sales service, customer care, and repair management Excellent leadership, communication, and problem-solving skills Ability to manage complexity, multitask, and deliver under pressure Experience with CRM systems and service operations software Competencies: Ensures Accountability Holding self and others accountable to meet commitments and achieve results. Plans and Aligns Prioritizing work to meet commitments aligned with organizational goals. Manages Complexity Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems. Develops Talent Develop people to meet both their career goals and the organizations goals. Courage Stepping up to address difficult issues, saying what needs to be said. Why Wahl? We are proud to celebrate over 100 years as the standard for grooming products used by barbers and hairdressers all over the world. Professionals and home users have relied on our innovative clippers, trimmers and personal care products for an entire century. Today, the fourth generation of the Wahl Family remains deeply rooted in the daily operations and management of the organization. Living beyond the footsteps of their great-grandfather, the family continues to ensure that everything that Wahl produces aligns with the same core family values. When you work at Wahl, you join a community that is proud of its heritage of excellence and ground-breaking innovations and a company that focuses on creating value for the customer and long-term growth.
We are seeking a detail-oriented and proactive Service Manager for Wahl India to lead and optimize our nationwide service operations. The ideal candidate will bring strong operational expertise, a customer-first mindset, and the ability to manage multiple stakeholders across a dynamic service environment. This role involves overseeing all aspects of service management, including coordinating with service teams, handling customer complaints and escalations, supporting the team with repairs and warranty processes, ensuring spare parts availability to maintain smooth operations across the service network, and managing the service billing cycle. The role demands strong leadership skills and a deep understanding of service operations to drive customer satisfaction, service excellence, and operational efficiency. The role reports to the Operations Manager-India. Location: Mumbai (Goregaon) Key Responsibilities: Service Operations Management: Oversee the day-to-day operations of the service team, ensuring efficient service delivery to customers. Manage authorized service partners and ensure adherence to service standards. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing service issues promptly and maintaining a high-quality standard of repairs and service delivery. Team Leadership: Lead, coach, and develop the service team to enhance performance, productivity, and customer service. Manage team schedules, training, and performance evaluations. Service Network Management: Manage and expand the network of service partners, ensuring timely and effective service across all regions. Monitor and evaluate the performance of authorized service centers (ASC). Repair Management: Oversee the technical aspects of service, ensuring that all repairs are completed within specified timelines, with high-quality standards and minimal rework. Inventory Management: Ensure efficient management of service-related spare parts and tools. Monitor inventory levels and coordinate with the logistics team to ensure timely replenishment. Warranty Management: Manage warranty claims and ensure timely documentation and submission to meet company standards. Monitor warranty trends and provide feedback for continuous improvement. CRM and Reporting: Utilize the CRM system to track service jobs, customer interactions, and warranty claims. Generate regular reports on service performance, customer satisfaction, and key service metrics. Cost Control: Implement cost-saving strategies while maintaining service quality. Ensure that service operations stay within budget and identify areas for cost optimization. Process Improvement: Identify and implement process improvements to enhance service delivery and efficiency. Drive initiatives that lead to improved service response time and repair quality. Collaboration with Other Departments: Work closely with the product, logistics, and customer support teams to ensure seamless service execution. Collaborate with the marketing team to address customer feedback and service-related communications. Desired Skills & Qualifications: Masters \/bachelors degree (technical or business preferred) 10+ years of professional experience in managing customer service operations. Industry preference: Consumer durables, appliances, personal care, or grooming tools Strong understanding of after-sales service, customer care, and repair management Excellent leadership, communication, and problem-solving skills Ability to manage complexity, multitask, and deliver under pressure Experience with CRM systems and service operations software Competencies: Ensures Accountability Holding self and others accountable to meet commitments and achieve results. Plans and Aligns Prioritizing work to meet commitments aligned with organizational goals. Manages Complexity Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems. Develops Talent Develop people to meet both their career goals and the organizations goals. Courage Stepping up to address difficult issues, saying what needs to be said.
You have an exciting opportunity to join Wahl India, a subsidiary of Wahl Clipper Corporation, as a Sr. Business Development Executive/Business Development Executive for the professional division at the Coimbatore location. As part of this role, you will report to the Area Sales Manager. Your responsibilities will include managing, generating, and expanding business monthly from 250+ salons, wholesalers, and retailers. You will be expected to achieve the assigned area's primary and secondary sales targets by developing and sustaining long-term relationships with existing and new distributors, salons, wholesalers, and retailers. Daily reporting of sales using the sales app and actively managing the monthly sales targets for each territory will be crucial. You will also need to execute the company's strategy at the ground level, identify new opportunities, and network with related businesses for B2B opportunities to steer the company's growth. To qualify for this role, you should have a Bachelor's degree with relevant sales experience and a minimum of 3 to 8 years of direct work experience in sales, especially in the salon channel/FMCD/similar products. Strong distribution base, particularly in salons, cosmetic counters, and professional retail counters, is required. Candidates with experience in the salon and cosmetics industry will be highly preferred. Additionally, you should possess good communication and networking skills, exceptional customer service skills, excellent negotiation and interpersonal skills, high integrity and ethics, and a collaborative and open work style. As part of the competencies expected in this role, you should be action-oriented, demonstrate collaboration, optimize work processes, show self-awareness, and value differences to recognize the perspectives and cultures that bring value to the organization. Working at Wahl means joining a community with over 100 years of excellence in grooming products used by professionals worldwide. The Wahl Family's fourth generation continues to ensure that everything Wahl produces aligns with core family values, focusing on creating value for customers and long-term growth.,
Work with Sales, Product and all marketing team members within region, on projects to ensure creation of meaningful material Craft and communicate our brand image by creating content for digital and social, as well as print media channels Create marketing design templates ensuring maintenance of electronic document register for all graphic design masters Develop packaging artworks from concept to finished art, from existing families of products to new added ranges ensuring visual appeal and on brand. Create digital mock-ups of products and all the digital assets required, such as product images, lifestyle images, and features images Develop creative and innovative design concepts, layouts and visual assets for various projects\/campaigns. Edit and manipulate videos footage to create visually engaging and cohesive videos for websites and social media platforms Content creation for social media, including static tiles, animated gifs, videos, shorts, and reels Understand the narrative and objectives of the video content and develop a storytelling approach through effective sequencing and editing techniques. Edi and mix audio elements, including dialogue, music and sound effects to ensure high quality audio for video projects. Handle camera on occasions and capture footage as and when required for the video content. Design a wide range of digital and hard copy communication collateral including but not limited to EDMs, newsletters, digital banners, landing pages, catalogues, pamphlets and more 3D modelling and rendering on designs for instore displays, events, products and various other materials as required Create and finalise designs for expos and shows booths, including but not limited to backdrops, banners, posters, displays, shelf talkers, wobblers, posters, and stickers.
If you are a dynamic design professional with a passion for professional barbering, hairdressing and animal grooming, then we have an opportunity for a results-driven individual to join our regional marketing team. Create visually compelling designs and engaging video content that effectively communicates messaging, enhances brand identity and captures the attention of the target audience. Work across a range of digital and brand projects, from websites, local country specific campaigns and regional marketing assets, to deliver Wahl's visual outlook through online and offline platforms across our Professional, Consumer and Pet categories. You will have room to continue to develop your skills, share ideas and see your work brought to life across multiple brands and categori es. Responsibilities: Work with Sales, Product and all marketing team members within region, on projects to ensure creation of meaningful material Craft and communicate our brand image by creating content for digital and social, as well as print media channels Create marketing design templates ensuring maintenance of electronic document register for all graphic design masters Develop packaging artworks from concept to finished art, from existing families of products to new added ranges ensuring visual appeal and on brand. Create digital mock-ups of products and all the digital assets required, such as product images, lifestyle images, and features images Develop creative and innovative design concepts, layouts and visual assets for various projects/campaigns. Edit and manipulate videos footage to create visually engaging and cohesive videos for websites and social media platforms Content creation for social media, including static tiles, animated gifs, videos, shorts, and reels Understand the narrative and objectives of the video content and develop a storytelling approach through effective sequencing and editing techniques. Edi and mix audio elements, including dialogue, music and sound effects to ensure high quality audio for video projects. Handle camera on occasions and capture footage as and when required for the video content. Design a wide range of digital and hard copy communication collateral including but not limited to EDMs, newsletters, digital banners, landing pages, catalogues, pamphlets and more 3D modelling and rendering on designs for instore displays, events, products and various other materials as required Create and finalise designs for expos and shows booths, including but not limited to backdrops, banners, posters, displays, shelf talkers, wobblers, posters, and stickers. Competencies Action Orientated Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Collaborates Build partnerships and working collaboratively with others to meet shared objectives. Optimizes Work Process Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Demonstrates Self Awareness Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses . Values difference Recognises the value that different perspectives and cultures bring to the organisation. Skills And Experience High level of proficiency in graphic design software and video editing software including Adobe Photoshop, Illustrator, Premiere, After Effects, Lightroom, DaVinci Resolve and Blender Solid understanding of design principles, typography, colour theory, layout composition and video editing techniques Creative thinking and ability to translate concepts into visually appealing designs and engaging videos Attention to detail and strong eye for aesthetics Ability to manage multiple tasks relating to designing and simultaneously and meets deadlines Adaptability and willingness to incorporate feedback and make revisions as needed Knowledge of motion graphics, visual effects and audit editing Ability to communicate and engage with all stakeholders
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