VTZ Logistics

Role & responsibilities • Ensure 100% compliance of the Service Level Agreement (SLA) quality Standards & SLA Performance Measurement Matrix as per our contract with the Principal. • Systematic & effective functioning of the station in accordance with the SLA/LPM/SOP requirements. • Comprehensive knowledge of business and operating systems in their process area. • To be fully conversant with all aspects of cargo operation functions like documentation (import and export), sending pre-alert telexes, liaising with external suppliers, ULD management, courier handling, manifesting, handling queues, Air AMS data checks, freight regularization etc. • Responsibleforallimportactivitieslikeissuanceofcargoarrivalnotices,deliveryorders,regularizationof import discrepancies in Customs, collection of D.O. fees; coordination for import transshipment with interline carriers etc. • To be conversant with carrier system,rate calculations and be able to understand how to read an AWB. • To also have knowledge of the various manuals, e.g., SOP, LPM, etc • To ensure strict adherence to the safety and security procedures and standards of the principal. • To assist in the event of delays and disruptions by proactive communication and interaction • To effectively deal with mishandled & delayed cargo, and subsequent irate customers. • Coordinating with warehouse regarding clearance and on-handfreight. • Identify opportunities for change and continuous improvement with implementation of new working practices. • To effectively coordinate with carrier and Wearhouse operator. • To build business relationships with internal and external customers • To be able to liaise with third party efficiently. • To be an active team member positively promoting both the VTZ & Principals image Preferred candidate profile * Fresher and experience both * Only Male Candidate