VoxLoom

VoxLoom is revolutionizing customer care by leveraging its AI-powered Telephony Agent system, specifically designed to cater to India’s diverse and underserved markets. Our platform delivers natural, regionally nuanced voices in languages like Hindi, English, Tamil, and Malayalam, ensuring seamless scalability to meet the demands of businesses. VoxLoom streamlines customer interactions across various channels, including phone, Slack, WhatsApp, and Telegram, while seamlessly integrating with CRMs for real-time data management. By reducing wait times and enhancing customer satisfaction, VoxLoom offers authentic, scalable, and human-like AI solutions that significantly improve operational efficiency. Join us in transforming customer experiences with innovative, accessible, and personalized AI technology. Role Description: We are seeking a remote Software Engineer Intern to join our engineering team and contribute to the development of core back-end systems. In this internship, you will work on real production features, including API design and service development, database models, and integrations. The internship places a strong emphasis on backend development, testing, and scalable design patterns. You will collaborate with product and engineering peers and receive mentorship from experienced engineers. Key Responsibilities: Design, implement, and maintain back-end services and REST/WebSocket APIs. Build and extend conversational integrations, including telephony, messaging channels, and CRM connectors. Write clean, testable Python code following object-oriented programming (OOP) and best practices. Work with databases (relational or NoSQL) to model and optimize data flows. Participate in code reviews, continuous integration/continuous deployment (CI/CD), and production monitoring. Support cross-functional work with product, machine learning (ML), and front-end engineers. Qualification & Technical Skills: Strong Python skills, including idiomatic code, testing, and debugging. Web fundamentals, including a solid understanding of HTTP/HTTPS, WebSockets, and familiarity with WebRTC is a plus. Experience with Flask or FastAPI or Litestar, or demonstrated ability to quickly learn and work with similar asynchronous frameworks. Experience with a relational database (PostgreSQL, MySQL) or a NoSQL database (MongoDB, Redis) is a plus. While not mandatory, frontend experience with React, Vue, or Angular is highly beneficial. A strong foundation in computer science fundamentals, coupled with excellent problem-solving skills and a genuine eagerness to learn, is essential. Additionally, the ability to collaborate effectively in a remote, team-oriented environment is highly valued. Currently pursuing a Bachelor’s degree in Computer Science, Software Engineering, or a related field is preferred. Why Join Us? Join us and work on production systems that power natural interactions for real customers. Benefit from hands-on mentorship and learn the tradecraft of building scalable conversational products at an early-stage startup. What will you gain? Hands-on experience building real production systems in Python, FastAPI/ Litestar, databases, and conversational AI workflows. Direct mentorship from the founding engineering team, including regular code reviews and feedback loops. Exposure to telephony, WebSockets, WebRTC, CRM integrations, analytics, and large-scale messaging systems. Real impact - your work will ship to actual customers, not just test environments. Fast learning curve in a startup environment where ideas turn into shipped features quickly. Opportunity to explore end-to-end development: requirements → API design → implementation → testing → deployment. Experience certificate upon successful completion of the internship. Full-time Job Offer (FTO) opportunity based on performance, ownership, and alignment with the team. Stipend of INR 15,000 per month, with up to INR 25,000 for exceptional candidates.