Your role will involve managing tickets raised via FreshDesk CRM, resolving queries through our knowledge base, FAQs, and VOSD AI, and escalating where necessary. 2or3 years of experience in customer service, CRM handling, or customer success roles.
Your role will involve managing tickets raised via FreshDesk CRM, resolving queries through our knowledge base, FAQs, and VOSD AI, and escalating where necessary. 2or3 years of experience in customer service, CRM handling, or customer success roles.