Job Title: Customer Relations Executive (CRE) – Service Job Summary: The CRE – Service acts as the primary point of contact for customers during vehicle servicing. They ensure a smooth service experience by handling appointments, providing updates, resolving issues, and collecting feedback. Key Responsibilities: Greet and assist customers with service inquiries. Coordinate with the service team to ensure timely delivery. Provide regular service status updates to customers. Address and resolve customer complaints. Conduct post-service follow-ups and collect feedback. Promote service offers and packages. Requirements: Strong communication and customer handling skills. Basic computer knowledge (MS Office, CRM). 1–2 years of experience in customer service preferred. Qualification Any Graduation / Post Graduation Job Type: Full-time Pay: From ₹12,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Work Location: In person
Job Title: Volkswagen Technician Location: Thrissur, Kerala Experience: Minimum 2 years (Automotive Technician – Volkswagen or other premium brands preferred) Gender Preference: Male Job Responsibilities: Perform diagnostic tests, troubleshooting, and repairs on Volkswagen vehicles. Carry out scheduled maintenance, servicing, and vehicle inspections. Use Volkswagen diagnostic tools and follow manufacturer service procedures. Ensure quality workmanship and adherence to safety standards. Maintain proper records of repairs and service performed. Provide technical support to colleagues and ensure customer satisfaction. Requirements: Minimum 2 years of experience as an Automotive Technician (Volkswagen experience preferred). ITI/Diploma in Automobile Engineering or equivalent. Strong knowledge of automotive systems (engine, transmission, brakes, electronics, etc.). Ability to use diagnostic tools and service manuals. Good communication and teamwork skills. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Work Location: In person