Voice Process Officer

Job Title: Voice Process Executive
Location: Chennai, Tamil Nadu
Job Type: Full-time

Company Overview:
We are a fast-growing customer support and service provider, delivering high-quality voice-based solutions to clients across various industries. Join our dynamic team and grow your career in a vibrant and professional work environment.

Job Description:
We are hiring Voice Process Executives for our Chennai office. The ideal candidate will be responsible for handling inbound and/or outbound calls, resolving customer queries, and providing excellent service.

Key Responsibilities:

• Handle customer queries via phone in a professional manner
• Provide accurate information about products/services
• Resolve issues and escalate complex queries as needed
• Maintain call logs and update CRM systems
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Requirements:

• Freshers and experienced candidates can apply
• Good communication skills in English and Tamil (additional languages are a plus)
• Basic computer knowledge and typing skills
• Willingness to work in rotational shifts (if applicable)
• Qualification: Minimum 12th pass; graduates preferred

Salary & Benefits:

• Competitive salary with incentives
• Performance-based bonuses
• Paid training and skill development
• Friendly work environment and career growth opportunities

Contact HR : 8122207679, 9092717196

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹17,500.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Are you interested in voice process______?

Work Location: In person

Speak with the employer
+91 8122207679Application Deadline: 25/08/2025Expected Start Date: 25/08/2025