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Voice Process- CRM

Voice Process- CRM

BBS

0 - 3 years

0 Lacs

maharashtra

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

good communication skills basic computer skills

Work Mode

On-site

Job Type

Full Time

Job Description

In this role as a Voice Process- CRM representative in Mumbai, your responsibilities will include: - Making inbound/outbound calls to customers - Following up with customers to ensure their issues are resolved satisfactorily - Providing information as per customer query related to the customer - Resolving customers" issues in a timely manner - Escalating issues to the appropriate department Qualifications required for the preferred candidate profile: - Fresher to 2 years of experience - Good communication skills required - Proficiency in basic computer skills - Bachelor's degree is preferred.,

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Voice Process- CRM