VOC With Medallia

3 - 7 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Data Analyst with 3-6 years of experience, you will be responsible for analyzing the Voice of Customer (VOC) using tools like Medallia, Power point, and Excel. Your key responsibilities will include: - Analyzing customer feedback and data to provide insights on customer preferences and satisfaction - Creating reports and presentations to effectively communicate findings to stakeholders - Collaborating with cross-functional teams to drive improvements in customer experience In addition to the primary skills mentioned, proficiency in data analysis tools and techniques will be required for this role. Location: Chennai Notice Period: Immediate to 15 days only,

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