VMware L3 Administrator

VMware L3 Administrator / Engineer
Role Overview Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: VMware Admin L3 Position: Lead Analyst Experience: 7+ yrs Category: IT Infrastructure Main location: Bangalore/Chennai/Hyderabad/Pune Position ID: J1225-1148 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: Role Overview The VMware L3 Administrator is responsible for advanced management, troubleshooting, and optimization of VMware virtualization environments. This includes vSphere, ESXi, vCenter, and related infrastructure. The role requires deep expertise in VMware technologies, strong problem‑solving skills, and the ability to resolve complex issues independently while supporting enterprise‑scale deployments. Key Responsibilities

• Manage and maintain VMware vSphere, ESXi hosts, and vCenter Server environments.
• Provide L3 support for escalated incidents, ensuring timely resolution of complex VMware issues.
• Perform patching, upgrades, and configuration management across VMware infrastructure.
• Conduct performance tuning, capacity planning, and resource optimization for virtualized environments.
• Implement backup, disaster recovery, and high‑availability solutions.
• Automate routine tasks using PowerCLI, Python, or Ansible.
• Collaborate with infrastructure, network, and storage teams to ensure seamless delivery of VMware services.
• Lead root cause analysis for critical incidents and document resolutions.
• Maintain knowledge base and documentation for configurations, processes, and troubleshooting guides.

Required Skills & Experience

• 7–12 years of experience in VMware administration with strong L3 expertise.
• Hands‑on experience with VMware vSphere, ESXi, vCenter, vSAN, NSX.
• Strong knowledge of Windows/Linux server integration within VMware environments.
• Expertise in VMware HA, DRS, vMotion, and Storage vMotion.
• Experience with VMware SRM (Site Recovery Manager) and disaster recovery planning.
• Familiarity with cloud platforms (AWS, Azure, GCP) for hybrid VMware deployments.
• Proficiency in PowerCLI scripting for automation and troubleshooting.
• Solid understanding of networking concepts, firewalls, and load balancing.
• Ability to lead critical incident resolution and mentor junior administrators.

Preferred Qualifications

• Certifications: VCP‑DCV, VCAP, VCIX, VCDX (VMware Certified Design Expert).
• Experience with VMware Horizon (VDI) and end‑user computing.
• Exposure to monitoring tools (vRealize Operations, SolarWinds, Nagios).
• Knowledge of ITIL processes for incident, problem, and change management.

Behavioural Competencies : Proven experience of delivering process efficiencies and improvements Clear and fluent English (both verbal and written) Ability to build and maintain efficient working relationships with remote teams Demonstrate ability to take ownership of and accountability for relevant products and services Ability to plan, prioritize and complete your own work, whilst remaining a team player Willingness to engage with and work in other technologies CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world