About the job: Key responsibilities: 1. Handle customer queries: Respond to customer inquiries via phone and provide accurate information about products, services, or policies. 2. Inside sales: Work with the sales executive 3. Follow-up support: Ensure customer satisfaction by following up on past interactions. 4. Product/service knowledge: Stay updated on company offerings and processes 5. Resolve complaints: Address and resolve customer issues promptly and effectively. 6. Team collaboration: Work closely with sales, technical, and back-office teams to ensure smooth operations. Share insights and feedback to improve customer experience. Who can apply: Only those candidates can apply who: Salary: ₹ 2,58,000 - 2,70,000 /year Experience: 0 year(s) Deadline: 2025-06-25 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: English Proficiency (Spoken), Hindi Proficiency (Spoken) and Kannada Proficiency (Spoken) Other Requirements: 1. Basic computer knowledge. 2. Excellent verbal and written communication skills. 3. Ability to handle pressure and multitask. About Company: People across the globe go through huge emotional agony and trauma due to the lack of quality healthcare services. As pupils of engineering and more than anything, as concerned citizens, it was time for us to act, to use technology for the benefit of the aggrieved. So, we built VMEDO.
VMEDO is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.