Responsibilities: Respond to customer inquiries and complaints Provide accurate information and clear, timely solutions Maintain detailed records of customer interactions and feedback Collaborate with internal teams to escalate and resolve complex issues Ensure high standards of customer satisfaction in every interactions Qualification: Any graduate can apply Freshers are welcome Excellent written communication skills in English Work Schedule: Shifts: Rotational (Day and Night) Working Days: 5 days a week
Responsibilities: Handle customer queries and concerns through various communication channels Deliver prompt, accurate information and effective resolutions Document all customer interactions and feedback with attention to detail Coordinate with internal departments to address and resolve escalated issues Maintain exceptional levels of customer satisfaction in every interaction Qualifications: Open to graduates and undergraduates Freshers are encouraged to apply Strong command of written English communication Work Schedule: Rotational shifts (Day & Night) 5 working days per week