Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Client Relations Specialist located in Kochi. The Client Relations Specialist will be responsible for engaging with clients to ensure high levels of customer satisfaction, managing client relations, providing customer support, and maintaining clear and effective communication with clients. Qualifications Strong Interpersonal Skills and Communication skills Proven experience in Customer Satisfaction and Client Relations Customer Support skills Excellent problem-solving abilities Ability to work independently and as part of a team Proficiency in relevant software and tools Bachelor's degree in Business, Communications, or related field is a plus
As a Relationship Specialist, your role will involve interacting with customers over the phone and social media, and demonstrating the ability to listen and understand their concerns. You will be responsible for following up with solutions and managing workflow effectively. Key Responsibilities: - Interact with customers over the phone and social media - Listen and understand customer concerns - Follow up with appropriate solutions - Manage workflow efficiently Qualifications Required: - Strong communicative skills - Proficiency in English and Malayalam - Ability to convey information with the right intent - Experience in handling customer visits Please note that no additional details about the company were provided in the job description.,