Visionyle Solutions Private Limited

About the job: Key Responsibilities: 1. Manage installation, configuration, and migration of systems and software. 2. Provide remote support for end-users, resolving technical issues efficiently. 3. Handle desktop support tasks, including hardware and software troubleshooting. 4. Diagnose and resolve network-related problems at the user level. 5. Document issues and solutions in the ticketing system for future reference. 6. Escalate complex technical issues to higher-level support when necessary. 7. Ensure timely follow-up and closure of support tickets. 8. Maintain system performance by performing regular updates and patches. 9. Assist users with login, access rights, and application support. 10. Deliver excellent customer service and maintain a high level of user satisfaction. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only are Computer Science Engineering students Salary: ₹ 2,20,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-07-19 23:59:59 Other perks: 5 days a week Skills required: Operating Systems and Network Configuration Other Requirements: 1. Must have experience using remote support and remote infrastructure management tools. 2. Strong understanding of hardware and networking concepts. 3. Proficient in desktop operating systems and Microsoft Office products. 4. Basic networking skills, including troubleshooting connectivity issues. 5. Skilled in basic hardware troubleshooting and system diagnostics. 6. Excellent verbal and written communication skills. 7. Professional conduct with a strong sense of responsibility. 8. A graduate degree is mandatory. 9. Committed to meeting deliverables and maintaining service quality. 10. Customer-centric mindset with a focus on ensuring satisfaction and delight. 11. Experience required: 1–2 years About Company: We are a company engaged in staffing and digital marketing and have an expertise 20 years of expertise in the specified areas.

About the job: Key responsibilities: 1. Provide remote support and desktop support for technical issues 2. Troubleshoot software and hardware problems 3. Install software and hardware as required 4. Escalate unresolved issues to higher support levels 5. Use remote desktop support tools and IT helpdesk ticketing systems Requirements: 1. Have a minimum of 1 year of experience in desktop support or a similar role 2. Be familiar with Windows operating systems (Windows 10/11) and macOS 3. Work with common business software like Office 365 and email clients 4. Troubleshoot and repair desktops, laptops, and peripheral devices 5. Demonstrate proficiency with remote support and desktop support Additional skills: 1. Possess strong problem-solving and troubleshooting abilities 2. Communicate technical issues effectively to non-technical users 3. Work independently and within a team 4. Show strong organizational skills and attention to detail 5. Understand basic networking principles (TCP/IP, DNS, DHCP) - preferred 6. Be customer-oriented with a focus on high-quality support 7. Stay proactive with a willingness to learn and adapt to new technologies 8. Handle multiple tasks simultaneously and prioritize effectively Additional information: 1. Location: Mumbai - Jogeshwari 2. Work Mode: Work from Office, 6 days working, Rotational Shifts 3. Mode of Interview: 2-3 Rounds, Face-to-Face for L1 Round 4. Mandatory Skills: Desktop support and remote support with a bachelor's degree 5. Education: Bachelor's degree in any field Who can apply: Only those candidates can apply who: have minimum 1 years of experience are Computer Science Engineering students Salary: ₹ 2,25,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-08-03 23:59:59 Other perks: 5 days a week Skills required: Desktop publishing (DTP), Troubleshooting and Windows Other Requirements: 1. Any degree is preferred 2. Remote support or desktop support experience is needed About Company: We are a company engaged in staffing and digital marketing and have an expertise 20 years of expertise in the specified areas.

As an experienced HR professional with a Masters/MBA/PGDM in HR/Human Resource Management and 3 to 7 years of relevant experience, you will be responsible for leading/supporting shared service documentation projects, testing projects, process design, process mapping, and business requirement gathering. Your role will require you to stay updated with key HR trends and apply them in real-time across HR processes. You should have deep consulting/operation experience in critical HR processes and be comfortable working on projects that operate across different time zones. Your ability to interact effectively across organizational levels, contribute as a team member, and build internal networks will be crucial in this role. Additionally, you should be adept at working both independently and collaboratively with professionals at all levels. Your responsibilities will include interacting with clients and subject matter experts through various communication channels such as face-to-face interactions, video conferences, teleconferences, and emails to understand client processes and address business problems. The role will require you to adapt to change and ambiguity, showcasing strong analytical, problem-solving, and interpersonal skills. To excel in this position, you should possess excellent written and oral communication skills and be proficient in MS Office applications, specifically MS Word, Excel, PowerPoint, and Visio. If you believe you are a suitable candidate for the above role, please send your current dated CV with the following details - Name as Per PAN, Current CTC, Expected CTC, and Notice Period/LWD/Joining Time to caroline.sheba@visionyle.com. This is a full-time position that requires in-person work at the specified location.,