Responsibilities: * Manage client relationships * Lead sales strategy * Report on results achieved * Drive revenue growth * Identify new business opportunities * Prepare proposals, presentations, and pricing models tailored to client needs
We are Hiring: Customer Service Representative Location: Pune Shift Timing: 6:00 PM 3:00 AM IST (US Shift) Work Mode: On-site (Work from Office) Experience: 02 years (Freshers Welcome) Joining: Immediate joiners preferred Role Overview We are looking for fluent English speakers who are passionate about helping others and eager to grow in a dynamic, supportive environment. Whether you're a fresher or have up to 2 years of experience, this is your chance to kickstart a rewarding career. Key Responsibilities Communicate with customers via phone. Resolve queries with professionalism and empathy Maintain accurate records and follow up on issues Collaborate with internal teams to ensure smooth resolutions Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Analyzing customer needs and recommending products based on those needs. Meet personal/customer service team sales targets and call handling quotas Follow communication procedures, guidelines and policies Take the extra mile to engage customers Qualifications Undergraduate or Graduate in any discipline Fluent in spoken and written English Strong interpersonal and problem-solving skills Comfortable working night shifts (US hours) from office Basic computer proficiency Good typing Speed. Good Communication Skill. Discipline, Positive Attitude & Punctuality Apply Now Freshers are encouraged to apply. Immediate joiners will be prioritized. Send your resume to: prachid@vishura.com