Recruitment and Staffing: Managing job postings, conducting interviews, and helping to hire candidates. Employee Relations: Addressing concerns, grievances, and ensuring that the workplace is positive and productive. Training and Development: Coordinating training programs to develop employee skills and ensure career growth. Compensation and Benefits: Overseeing payroll, benefits administration, and ensuring employees are compensated according to company policies. Compliance: Ensuring the organization adheres to labor laws and regulations, including safety, discrimination, and employee rights laws. Performance Management: Helping set performance goals, conducting evaluations, and providing feedback to employees. Employee Engagement: Working on programs to boost morale, retention, and overall satisfaction.

Maintain and update client and internal records in databases. Process and review documents and transactions accurately and efficiently. Provide support for data entry, filing, and documentation management. Collaborate with different departments to ensure seamless operations. Respond to customer queries and provide necessary follow-up. Prepare reports and presentations as required by management. Assist in the development and implementation of office procedures. Perform other administrative tasks as assigned.

Maintain and update financial records, including general ledger, accounts payable/receivable, and bank reconciliations. Prepare monthly, quarterly, and annual financial statements and reports. Monitor and manage cash flow, ensuring financial transactions are accurate and on time. Assist with the preparation of tax filings and compliance with relevant laws. Conduct financial analysis and provide insights for business decision-making. Assist with budgeting and forecasting processes. Ensure adherence to accounting standards and internal policies. Coordinate with external auditors during audit processes. Perform other accounting-related tasks as assigned by the management.

Contact potential customers via phone to promote and sell products or services. Qualify leads and identify opportunities to meet customer needs. Maintain and update customer records in CRM systems. Handle customer inquiries, objections, and provide information as needed. Meet or exceed daily, weekly, and monthly sales targets.

Key Responsibilities: Make outbound calls to potential and existing customers. Address customer inquiries, provide product information, and resolve issues. Follow up on leads and maintain customer relationships. Update customer information in the database. Achieve daily and monthly targets set by the company. Maintain a positive attitude and provide excellent customer service.

Delivering messages or documents within the office. Making tea or coffee for staff.

As a Telecaller, you will be responsible for making outbound calls to potential customers, handling inbound calls, and providing information about our products/services. You will assist in generating leads, answering customer queries, and ensuring a positive customer experience. Key Responsibilities: Make outbound calls to potential clients and existing customers. Provide detailed information about products/services. Address customer queries, complaints, and requests professionally. Generate and follow up on sales leads. Maintain accurate records of calls and customer interactions in the database. Meet sales or service targets and KPIs. Collaborate with team members and other departments to improve customer service and sales processes.

Contact potential customers via phone to promote and sell products or services. Qualify leads and identify opportunities to meet customer needs. Maintain and update customer records in CRM systems. Handle customer inquiries, objections, and provide information as needed. Meet or exceed daily, weekly, and monthly sales targets.

Making tea or coffee for staff. Running office work daily. Assisting with filing or organizing paperwork. Performing basic administrative tasks.