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Role: E-Commerce/Marketplace Operations Executive Key Responsibilities: 1. Marketplace Operations (B2B/B2C) Manage daily operational tasks across Amazon and other marketplace channels. Supervise two team members handling picking, packing, and dispatch processes. Monitor inventory levels and coordinate stock transfers with the Accounts team. Track and oversee the end-to-end order flow via Unicommerce. 2. Returns & Claims Management Manage returns from marketplaces, distinguishing sellable from damaged items and initiating follow-up actions. Handle Amazon safety claims end-to-end until settlement. 3. Dispute Resolution Log and escalate issues via Amazon Seller Support or other marketplace portals. Resolve dispatch, system, or reconciliation discrepancies and maintain related documentation. 4. Reporting & Coordination Maintain accurate records of returns, stock transfers, and claims. Prepare and share daily or weekly performance reports with management. Suggest operational improvements for enhanced efficiency. Work closely with Accounts and Management for seamless operations. Candidate Profile: Female graduates with 2 - 4 years of experience (preferably in Amazon/e-commerce operations). Proficient in Amazon Seller Central and/or other e-marketplace platforms. Advanced MS Excel skills. Strong communication in English, Hindi, and Kannada. Highly coordinated, detail-oriented, and eager for growth. What We Offer: Direct exposure to fast-growing e-commerce operations. Stable, growth-oriented role in a supportive and professional work environment. Competitive salary package.