Vijay Shree Arts

About the job: Are you a dynamic and customer-oriented individual with excellent English and Hindi proficiency, outstanding communication skills, and proficiency in MS Excel and computer skills? Look no further, as we have the perfect opportunity for you at Vijay Shree Arts! As a customer service associate, you will be the face of our company, providing exceptional service to our esteemed customers. Key Responsibilities: 1. Engaging with customers via phone, email, and chat to address their inquiries and concerns promptly and efficiently. 2. Maintaining accurate records of customer interactions and transactions in MS-Excel for future reference. 3. Resolving customer complaints and issues in a professional and timely manner to ensure customer satisfaction. 4. Collaborating with other team members to ensure a seamless customer service experience. 5. Upselling and cross-selling products and services to maximize customer value and company revenue. 6. Staying updated on product knowledge and company policies to provide accurate information to customers. 7. Demonstrating a positive attitude and willingness to go above and beyond to exceed customer expectations. If you have a passion for providing exceptional customer service and possess the necessary skills and proficiency, we would love to have you on board. Join us at Vijay Shree Arts and take your career to new heights! Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,30,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-10-23 23:59:59 Skills required: MS-Excel, Computer skills, English Proficiency (Spoken), Hindi Proficiency (Spoken) and Effective Communication About Company: We are manufacturers of all types of school furniture and trusted service providers across India, offering fast and reliable delivery in a short time.