Objective & Kay Responsibilities – Customer Engagement - Engage with customers over the phone to promote products, services, or offers. Lead Generation - Identify and qualify potential leads through conversations with customers. Customer Satisfaction - Address customer queries, concerns, and feedback to ensure satisfaction and loyalty. Sales Conversion - Convert leads into sales by effectively communicating product benefits and features. Data Collection - Gather relevant information from customers for future follow-ups or database maintenance. Product Knowledge -Maintain up-to-date knowledge about the products or services offered by the company to effectively address customer queries and concerns. Maintain Report- Build rapport and establish a positive relationship with customers to enhance their experience and increase the likelihood of sales. Handling Objections - Address customer objections or concerns regarding products, pricing, or services in a professional and persuasive manner to overcome barriers to sales. Recording Information -Accurately record customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis Meeting Target -Achieve key performance indicators (KPIs) such as call volume, conversion rates, and sales targets set by the company. Feedback & Reporting -Provide feedback to supervisors regarding customer responses, market trends, and suggestions for improvement. Generate regular reports on call outcomes and performance metrics Compliance- Adhere to company policies, industry regulations, and ethical standards while interacting with customers and handling their data Qualifications – · 12th Skills – · Knowledge of computer · Good communication skill Experience – · Freshers may also apply Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Leave encashment Paid sick time Work Location: In person
Objective & Kay Responsibilities – Developing Digital Marketing Strategies - Create and implement comprehensive digital marketing strategies to drive online traffic to the company’s website or social media pages, and generate leads and sales. Managing Online Presence - Manage the company’s online presence and brand across all digital channels, including website, social media platforms, email, and display advertising campaigns. Content Management - Coordinate with content creators to ensure consistent brand voice and messaging across all digital platforms. This may include overseeing content creation, editing, and publishing. SEO and SEM - Optimize content for search engines (SEO) and manage pay-per-click (PPC) campaigns to ensure maximum visibility and effectiveness. Social Media Management - Develop and implement social media strategies (Facebook, Twitter, Instagram, LinkedIn, etc.) to increase brand awareness and engagement. Monitor and analyze social media metrics to measure the success of campaigns. Email Marketing - Design and implement email marketing campaigns to nurture leads and engage existing customers. Monitor and optimize email campaigns for effectiveness. Analytics and Reporting - Use web analytics tools (such as Google Analytics) to monitor the performance of digital marketing campaigns. Prepare and present regular reports and insights to management. Budget Management - Manage digital marketing budgets effectively, allocating resources to different channels and campaigns to achieve maximum ROI. Staying Updated - Stay updated with the latest trends and best practices in online marketing and measurement. Continuously learn and experiment with new digital marketing tactics and tools. Overall, a Digital Marketing Manager plays a crucial role in driving the company’s digital strategy forward, ensuring that all digital channels work together cohesively to achieve marketing goals and business objectives Qualifications – · Degree or Diploma in any discipline (MBA preferred) Skills – · Knowledge of computer · Good communication skill Experience – · Freshers may also apply · Preference will be given to candidates with a proven track record in digital marketing. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Leave encashment Paid sick time Work Location: In person