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Video Conference Technician Kinly

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a VC Bridge Operator at Kinly in India (Pune), you will play a vital role in the Kinly Global Service team, offering remote technical audio/video support for the unified communications system across the global bank's estate. You will act as the primary point of contact for both internal (Kinly) and global bank staff/leadership, handling customer phone calls and emails, troubleshooting video meetings, and managing ticket escalation for customer issues in a 24/5 environment. Your role will require ongoing training and certification to stay updated on advanced technology solutions. Collaborating with team members, particularly the Global Service team and AVNOC, is essential to maintain techn...

Posted 3 days ago

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